Rivercrest Long Term Care is a medicare and medicaid certified nursing home in W Concord, Massachusetts. It is located in Middlesex county at
Deaconess Road, W Concord, Massachusetts 01742. You can reach out to the office of Rivercrest Long Term Care via phone at
(978) 325-6856. This skilled nursing facility has 151 federally certified beds with average occupancy rate of 24.64%. The nursing facility is classified as "Continuing Care Retirement Community" by CMS and its legal business name is New England Deaconess Association and has the following ownership type - Non Profit - Corporation.
Rivercrest Long Term Care (Medicare CCN 225080) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1967 (59 years certified) and the last quality survey was conducted in August, 2025.
Nursing Home Profile
| Name | Rivercrest Long Term Care |
|---|
| Location | Deaconess Road, W Concord, Massachusetts |
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| Certified By | Medicare and Medicaid |
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| No. of Certified Beds | 151 |
|---|
| Occupancy Rate | 24.64% |
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| Medicare ID (CCN) | 225080 |
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| Legal Business Name | New England Deaconess Association |
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| Ownership Type | Non Profit - Corporation |
|---|
NPI Associated with this Nursing Home:
Nursing homes may have several NPI numbers. NPIs marked
Confirmed are listed with Rivercrest Long Term Care in Medicare enrollment records;
Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.
| NPI Number | 1528055019 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | New England Deaconess Association |
| Doing Business As | Rivercrest Ltcf |
| Address | 80 Deaconess Rd, Concord, MA 01742 |
| Phone Number | 978-369-5151 |
Quality Ratings:
Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Rivercrest Long Term Care are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Rivercrest Long Term Care give to their patients.
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: | |
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Staffing and Staff Turnover:
Staffing hours per resident per day and staff turnover of Rivercrest Long Term Care, from the payroll data it reports to CMS, are compared against the national average with the color code indicators:
Better than National Average Worse than National Average
| Staffing Measure | Provider | National Avg. |
|---|
| Total nurse staff hours per resident per day | 4.44 | 3.86 |
| Registered nurse (RN) hours per resident per day | 1.32 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.61 | 0.86 |
| Nurse aide hours per resident per day | 2.51 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 4.17 | 3.42 |
| RN hours per resident per day on the weekend | 1.01 | 0.48 |
| Physical therapist hours per resident per day | 0.24 | 0.07 |
| Total nursing staff turnover | 27.3% | 45.8% |
| Registered nurse turnover | 8.3% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
Complaints, Fines and Penalties:
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
Health Inspections:
In its most recent inspection cycle (standard health inspection in August, 2025, plus any complaint inspections), inspectors cited Rivercrest Long Term Care for
0 health deficiencies (national average: 9.3). All 5 citations since 2023 are listed below.
| Date | Deficiency | Harm Level | Status |
|---|
| Nov 14, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Dec 16, 2024 |
| Sep 5, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Oct 4, 2024 |
| Sep 27, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Oct 31, 2023 |
| Sep 27, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Oct 31, 2023 |
| Sep 27, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Oct 31, 2023 |
Quality of Resident Care:
These quality measures of Rivercrest Long Term Care, from the regular health assessments of its residents, are compared against the national average with the color code indicators:
Better than National Average Worse than National Average
| Quality Measure | Provider | National Avg. |
|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 26.97 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 0 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 0.86 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 4.1 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 99.18 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 85.81 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.08 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 26.22 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 26 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 96.55 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 96.15 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 4.64 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 15.69 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 22.62 | 15.38 |
Reviews and Comments
Other Nursing Homes in W Concord, MA
Care One at ConcordLocation: 57 Old Road To Nine Acre Corner, W Concord, Massachusetts 01742
Phone: (978) 371-3400 |
Nursing Home
A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.
A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.
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