Riverside Health & Rehabilitation Center in East Hartford, CT

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Riverside Health & Rehabilitation Center is a medicare and medicaid certified nursing home in East Hartford, Connecticut. It is located in Capitol county at 745 Main St, East Hartford, Connecticut 06108. You can reach out to the office of Riverside Health & Rehabilitation Center via phone at (860) 289-2791. This skilled nursing facility has 345 federally certified beds with average occupancy rate of 82.23%. Its legal business name is Riverside Health Care Center, Inc. and has the following ownership type - For Profit - Corporation. It is part of National Health Care Associates, a chain of 42 nursing homes.

Riverside Health & Rehabilitation Center (Medicare CCN 075257) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1976 (50 years certified) and the last quality survey was conducted in January, 2026.

Contact Information

Riverside Health & Rehabilitation Center
745 Main St, East Hartford, Connecticut 06108
(860) 289-2791

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Nursing Home Profile

NameRiverside Health & Rehabilitation Center
Location745 Main St, East Hartford, Connecticut
Certified ByMedicare and Medicaid
No. of Certified Beds345
Occupancy Rate82.23%
Medicare ID (CCN)075257
Legal Business NameRiverside Health Care Center, Inc.
Ownership TypeFor Profit - Corporation
ChainNational Health Care Associates (42 nursing homes)
Chain Average Overall Rating3.2 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Riverside Health & Rehabilitation Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1821088113
MatchConfirmed listed in Medicare enrollment records
Organization NameRiverside Health Care Center, Inc.
Doing Business AsRiverside Health & Rehabilitation Center
Address745 Main St, East Hartford, CT 06108
Phone Number860-289-2791

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Riverside Health & Rehabilitation Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Riverside Health & Rehabilitation Center give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Riverside Health & Rehabilitation Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.83.86
Registered nurse (RN) hours per resident per day0.620.69
Licensed practical nurse (LPN) hours per resident per day0.90.86
Nurse aide hours per resident per day2.282.32
Total nurse staff hours per resident per day on the weekend3.493.42
RN hours per resident per day on the weekend0.420.48
Physical therapist hours per resident per day0.040.07
Total nursing staff turnover21.9%45.8%
Registered nurse turnover46.7%42.9%
Number of administrators who have left the nursing home10.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)Yes
Number of Fines2
Total Amount of Fines in Dollars$46,125
Number of Payment Denials0
Total Number of Penalties2

Health Inspections:

In its most recent inspection cycle (standard health inspection in January, 2026, plus any complaint inspections), inspectors cited Riverside Health & Rehabilitation Center for 15 health deficiencies (national average: 9.3). The 30 most recent of its 43 citations since 2021 are listed below.

DateDeficiencyHarm LevelStatus
Jan 22, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection		Potential for harm, patternCorrected by Feb 26, 2026
Jan 22, 2026Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection		Potential for harm, patternCorrected by Feb 26, 2026
Jan 22, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection		Potential for harm, patternCorrected by Feb 26, 2026
Jan 22, 2026Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561, Resident Rights, Standard inspection		Potential for harm, isolatedCorrected by Feb 26, 2026
Jan 22, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Standard inspection		Potential for harm, isolatedCorrected by Feb 26, 2026
Jan 22, 2026Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636, Resident Assessment and Care Planning, Standard inspection		Potential for harm, isolatedCorrected by Feb 26, 2026
Jan 22, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection		Potential for harm, isolatedCorrected by Feb 26, 2026
Jan 22, 2026Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Standard inspection		Potential for harm, isolatedCorrected by Feb 26, 2026
Jan 22, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Feb 26, 2026
Jan 22, 2026Provide enough food/fluids to maintain a resident's health.
F0692, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Feb 26, 2026
Jan 22, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection		Potential for harm, isolatedCorrected by Feb 26, 2026
Dec 30, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection		Potential for harm, isolatedPast non-compliance (already corrected)
Nov 24, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection		Potential for harm, isolatedCorrected by Nov 25, 2025
Aug 14, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection		Potential for harm, isolatedCorrected by Sep 25, 2025
Aug 14, 2025Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
F0742, Quality of Life and Care, Complaint inspection		Potential for harm, isolatedCorrected by Sep 25, 2025
Apr 16, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection		Actual harm, isolatedPast non-compliance (already corrected)
Mar 11, 2025Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Complaint inspection		Potential for harm, isolatedCorrected by Apr 30, 2025
Jan 22, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Complaint inspection		Potential for harm, isolatedPast non-compliance (already corrected)
Jan 22, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection		Potential for harm, isolatedPast non-compliance (already corrected)
Jan 22, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection		Potential for harm, isolatedCorrected by Mar 3, 2025
Jan 22, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection		Potential for harm, isolatedCorrected by Mar 3, 2025
Jan 22, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Complaint inspection		Potential for harm, isolatedCorrected by Mar 3, 2025
Jan 10, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Standard inspection		Actual harm, isolatedCorrected by Feb 11, 2024
Jan 10, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection		Actual harm, isolatedCorrected by Feb 11, 2024
Jan 10, 2024Provide appropriate foot care.
F0687, Quality of Life and Care, Standard inspection		Potential for harm, patternCorrected by Feb 11, 2024
Jan 10, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection		Potential for harm, patternCorrected by Feb 11, 2024
Jan 10, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Feb 11, 2024
Jan 10, 2024Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Feb 11, 2024
Jan 10, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection		Potential for harm, isolatedCorrected by Feb 11, 2024
Jan 10, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection		Potential for harm, isolatedCorrected by Feb 11, 2024

Quality of Resident Care:

These quality measures of Riverside Health & Rehabilitation Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased14.0213.87
Percentage of long-stay residents who lose too much weight7.115.19
Percentage of long-stay residents with a catheter inserted and left in their bladder0.380.82
Percentage of long-stay residents with a urinary tract infection0.781.59
Percentage of long-stay residents who have depressive symptoms28.2712.8
Percentage of long-stay residents who were physically restrained0.10.13
Percentage of long-stay residents experiencing one or more falls with major injury2.83.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine83.893.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine56.1182.04
Percentage of short-stay residents who newly received an antipsychotic medication1.441.56
Percentage of long-stay residents whose ability to walk independently worsened11.5614.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication21.1319.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine91.4495.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine61.4779.75
Percentage of long-stay residents with pressure ulcers5.494.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence28.6219.01
Percentage of long-stay residents who received an antipsychotic medication18.2215.38

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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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