| Waterview Health & Rehab Center | |
| 414 Algonquin Rd, Hampton, Virginia 23661 | |
| (757) 722-9881 | |
| Name | Waterview Health & Rehab Center |
|---|---|
| Location | 414 Algonquin Rd, Hampton, Virginia |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 130 |
| Occupancy Rate | 89.69% |
| Medicare ID (CCN) | 495308 |
| Legal Business Name | Waterview SNF Operations LLC |
| Ownership Type | For Profit - Limited Liability Company |
| NPI Number | 1164122990 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Waterview SNF Operations LLC |
| Doing Business As | Waterview Health & Rehab Center |
| Address | 414 Algonquin Rd, Hampton, VA 23661 |
| Phone Number | 757-722-9881 |
| NPI Number | 1023611415 |
| Match | Possible same name, address or phone number |
| Organization Name | Hampton SNF Operations LLC |
| Doing Business As | Waterview Health & Rehab Center |
| Address | 414 Algonquin Rd, Hampton, VA 23661 |
| Phone Number | 757-722-9881 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.48 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.32 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.23 | 0.86 |
| Nurse aide hours per resident per day | 1.93 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.09 | 3.42 |
| RN hours per resident per day on the weekend | 0.15 | 0.48 |
| Physical therapist hours per resident per day | 0.02 | 0.07 |
| Total nursing staff turnover | 70.5% | 45.8% |
| Registered nurse turnover | 75% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 1 |
| Total Amount of Fines in Dollars | $14,888 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 1 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Aug 25, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection, Complaint inspection | Actual harm, isolated | Past non-compliance (already corrected) |
| Aug 25, 2023 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565, Resident Rights, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Ensure residents have reasonable access to and privacy in their use of communication methods. F0576, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Protect each resident from the wrongful use of the resident's belongings or money. F0602, Freedom from Abuse, Neglect, and Exploitation, Standard inspection, Complaint inspection | Potential for harm, pattern | Past non-compliance (already corrected) |
| Aug 25, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806, Nutrition and Dietary, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809, Nutrition and Dietary, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Implement a program that monitors antibiotic use. F0881, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552, Resident Rights, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | PASARR screening for Mental disorders or Intellectual Disabilities F0645, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698, Quality of Life and Care, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Observe each nurse aide's job performance and give regular training. F0730, Nursing and Physician Services, Standard inspection | Potential for harm, isolated | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. F0742, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. F0807, Nutrition and Dietary, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Keep all essential equipment working safely. F0908, Environmental, Standard inspection | Potential for harm, isolated | Corrected by Sep 22, 2023 |
| Aug 25, 2023 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919, Environmental, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Sep 22, 2023 |
| Sep 2, 2021 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Oct 15, 2021 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 16.89 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 1.27 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 1.18 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.25 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 3.37 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 3.86 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 93.48 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 51.74 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 2.82 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 23.64 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 12.47 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 93.69 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 54.13 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 4.66 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 26.61 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 14.63 | 15.38 |
Hampton Health & Rehab Center, LLC Location: 2230 Executive Drive Revised, Hampton, Virginia 23666 Phone: (757) 224-2230 |