| Sunterra Springs Riverview | |
| 3550 West Americana Terrace, Boise, Idaho 83706 | |
| (208) 615-4940 | |
| Name | Sunterra Springs Riverview |
|---|---|
| Location | 3550 West Americana Terrace, Boise, Idaho |
| Certified By | Medicare |
| No. of Certified Beds | 30 |
| Occupancy Rate | 94.67% |
| Medicare ID (CCN) | 135139 |
| Legal Business Name | SNF Boise Operating Company LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Sunterra Springs (4 nursing homes) |
| Chain Average Overall Rating | 3.8 out of 5 |
| NPI Number | 1265782189 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | SNF Boise Operating Company LLC |
| Doing Business As | Sunterra Springs Riverview |
| Address | 3550 W Americana Ter, Boise, ID 83706 |
| Phone Number | 208-615-4940 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.46 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.79 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.19 | 0.86 |
| Nurse aide hours per resident per day | 2.48 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 4.1 | 3.42 |
| RN hours per resident per day on the weekend | 0.76 | 0.48 |
| Physical therapist hours per resident per day | 0.37 | 0.07 |
| Total nursing staff turnover | 57.5% | 45.8% |
| Registered nurse turnover | 40% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 1 |
| Total Amount of Fines in Dollars | $8,021 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 1 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Jan 9, 2026 | Allow residents to self-administer drugs if determined clinically appropriate. F0554, Resident Rights, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Feb 6, 2026 |
| Jan 9, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Feb 6, 2026 |
| Jan 9, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. F0602, Freedom from Abuse, Neglect, and Exploitation, Standard inspection, Complaint inspection | Potential for harm, isolated | Past non-compliance (already corrected) |
| Jan 9, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628, Resident Rights, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Feb 6, 2026 |
| Jan 9, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Feb 6, 2026 |
| Jan 9, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Feb 6, 2026 |
| Jan 9, 2026 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726, Nursing and Physician Services, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Feb 6, 2026 |
| Jan 9, 2026 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756, Pharmacy Service, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Feb 6, 2026 |
| Jan 9, 2026 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757, Pharmacy Service, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Feb 6, 2026 |
| Jan 9, 2026 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Feb 6, 2026 |
| Jan 9, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Feb 6, 2026 |
| Jan 24, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Feb 21, 2025 |
| Jan 24, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Feb 21, 2025 |
| Jan 24, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Feb 21, 2025 |
| Feb 23, 2024 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Standard inspection, Complaint inspection | Immediate jeopardy, isolated | Past non-compliance (already corrected) |
| Feb 23, 2024 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Apr 12, 2024 |
| Feb 23, 2024 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655, Resident Assessment and Care Planning, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Apr 12, 2024 |
| Feb 23, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758, Pharmacy Service, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Apr 12, 2024 |
| Feb 23, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Apr 12, 2024 |
| Feb 23, 2024 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883, Infection Control, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Apr 12, 2024 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Not Available | 13.87 |
| Percentage of long-stay residents who lose too much weight | Not Available | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Not Available | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | Not Available | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | Not Available | 12.8 |
| Percentage of long-stay residents who were physically restrained | Not Available | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | Not Available | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | Not Available | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 99.56 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.39 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | Not Available | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | Not Available | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | Not Available | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 87.77 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | Not Available | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | Not Available | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | Not Available | 15.38 |
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