| Riverwood Center | |
| 2802 Parental Home Road, Jacksonville, Florida 32216 | |
| (904) 721-0088 | |
| Name | Riverwood Center |
|---|---|
| Location | 2802 Parental Home Road, Jacksonville, Florida |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 240 |
| Occupancy Rate | 90.83% |
| Medicare ID (CCN) | 105135 |
| Legal Business Name | Riverwood Center LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Aston Health (38 nursing homes) |
| Chain Average Overall Rating | 2.7 out of 5 |
| NPI Number | 1871581801 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Riverwood Center, LLC |
| Doing Business As | Riverwood Center |
| Address | 2802 Parental Home Rd, Jacksonville, FL 32216 |
| Phone Number | 904-721-0088 |
| NPI Number | 1588588602 |
| Match | Possible same name, address or phone number |
| Organization Name | Bold Healthcare PLLC |
| Address | 2802 Parental Home Rd, Jacksonville, FL 32216 |
| Phone Number | 904-881-4520 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.36 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.38 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.9 | 0.86 |
| Nurse aide hours per resident per day | 2.07 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.1 | 3.42 |
| RN hours per resident per day on the weekend | 0.28 | 0.48 |
| Physical therapist hours per resident per day | 0.07 | 0.07 |
| Total nursing staff turnover | 47.1% | 45.8% |
| Registered nurse turnover | 20% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 1 |
| Total Amount of Fines in Dollars | $34,778 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 1 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Jan 9, 2025 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676, Quality of Life and Care, Standard inspection | Actual harm, isolated | Corrected by Feb 4, 2025 |
| Jan 9, 2025 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Feb 4, 2025 |
| Jan 9, 2025 | Keep residents' personal and medical records private and confidential. F0583, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Feb 4, 2025 |
| Jan 9, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Feb 4, 2025 |
| Jan 9, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Feb 4, 2025 |
| Jan 9, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Feb 4, 2025 |
| Jan 9, 2025 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Feb 4, 2025 |
| Jan 9, 2025 | Provide or obtain dental services for each resident. F0791, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Feb 4, 2025 |
| Feb 13, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Mar 11, 2024 |
| Feb 13, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Mar 11, 2024 |
| Feb 13, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, isolated | Corrected by Mar 11, 2024 |
| Aug 7, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Aug 29, 2023 |
| Feb 2, 2023 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Mar 2, 2023 |
| Feb 2, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 2, 2023 |
| Feb 2, 2023 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 2, 2023 |
| Feb 2, 2023 | Provide appropriate foot care. F0687, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 2, 2023 |
| Feb 2, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 2, 2023 |
| Feb 2, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Mar 2, 2023 |
| Feb 2, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Mar 2, 2023 |
| Jun 17, 2021 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Jul 17, 2021 |
| Jun 17, 2021 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jul 17, 2021 |
| Jun 17, 2021 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jul 17, 2021 |
| Jun 17, 2021 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jul 17, 2021 |
| Jun 17, 2021 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jul 17, 2021 |
| Jun 17, 2021 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jul 17, 2021 |
| Jun 17, 2021 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jul 17, 2021 |
| Jun 17, 2021 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jul 17, 2021 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 9.17 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 4.8 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.26 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 5.63 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 2.14 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 99.62 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 97.38 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 6.62 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 6.44 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 18.56 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 99.21 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 4.52 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 22.64 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 24.52 | 15.38 |
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