| Royal Palms Post Acute | |
| 630 W. Broadway, Glendale, California 91204 | |
| (818) 247-3395 | |
| Name | Royal Palms Post Acute |
|---|---|
| Location | 630 W. Broadway, Glendale, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 140 |
| Occupancy Rate | 92.64% |
| Medicare ID (CCN) | 055899 |
| Legal Business Name | Royal Palms Post Acute LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Serrano Group (11 nursing homes) |
| Chain Average Overall Rating | 1.9 out of 5 |
| NPI Number | 1396102943 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Royal Palms Post Acute, LLC |
| Doing Business As | Royal Palms Post Acute |
| Address | 630 W Broadway, Glendale, CA 91204 |
| Phone Number | 818-247-3395 |
| NPI Number | 1801884481 |
| Match | Possible same name, address or phone number |
| Organization Name | Royal Palms Convalescent Hospital, Inc |
| Address | 630 W Broadway, Glendale, CA 91204 |
| Phone Number | 818-247-3395 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.97 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.44 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.04 | 0.86 |
| Nurse aide hours per resident per day | 2.5 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.71 | 3.42 |
| RN hours per resident per day on the weekend | 0.38 | 0.48 |
| Physical therapist hours per resident per day | 0.02 | 0.07 |
| Total nursing staff turnover | 30.3% | 45.8% |
| Registered nurse turnover | 14.3% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 2 |
| Total Amount of Fines in Dollars | $79,980 |
| Number of Payment Denials | 2 |
| Total Number of Penalties | 4 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Jun 1, 2026 | Provide or get specialized rehabilitative services as required for a resident. F0825, Quality of Life and Care, Complaint inspection | Potential for harm, pattern | Corrected by Jun 26, 2026 |
| Jun 1, 2026 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Jun 26, 2026 |
| Jun 1, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Jun 26, 2026 |
| Jun 1, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jun 26, 2026 |
| Jun 1, 2026 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jun 26, 2026 |
| Jun 1, 2026 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921, Environmental, Complaint inspection | Potential for harm, isolated | Corrected by Jun 26, 2026 |
| May 20, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jun 12, 2026 |
| Apr 30, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by May 19, 2026 |
| Apr 9, 2026 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by May 14, 2026 |
| Apr 9, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by May 4, 2026 |
| Apr 9, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725, Nursing and Physician Services, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by May 4, 2026 |
| Apr 9, 2026 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by May 15, 2026 |
| Apr 9, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by May 15, 2026 |
| Apr 9, 2026 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. F0813, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by May 15, 2026 |
| Apr 9, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by May 4, 2026 |
| Apr 9, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 4, 2026 |
| Apr 9, 2026 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 4, 2026 |
| Apr 9, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by May 4, 2026 |
| Apr 9, 2026 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by May 4, 2026 |
| Apr 9, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 4, 2026 |
| Apr 9, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 4, 2026 |
| Apr 9, 2026 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 4, 2026 |
| Apr 9, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 4, 2026 |
| Apr 9, 2026 | Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 4, 2026 |
| Apr 9, 2026 | Provide timely, quality laboratory services/tests to meet the needs of residents. F0770, Administration, Standard inspection | Potential for harm, isolated | Corrected by May 4, 2026 |
| Apr 9, 2026 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by May 18, 2026 |
| Apr 9, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 4, 2026 |
| Apr 9, 2026 | Implement a program that monitors antibiotic use. F0881, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by May 4, 2026 |
| Apr 9, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919, Environmental, Standard inspection | Potential for harm, isolated | Corrected by May 4, 2026 |
| Mar 10, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Apr 3, 2026 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 15.53 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 3.51 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.15 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.65 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 15.79 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.82 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 94.88 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 83.33 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 2.65 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 16.67 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 13.04 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 85.38 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 85.58 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 4.51 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 22.25 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 10.98 | 15.38 |
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