Saugus Center in Saugus, MA

Saugus Center is a medicare and medicaid certified nursing home in Saugus, Massachusetts. It is located in Essex county at 266 Lincoln Avenue, Saugus, Massachusetts 01906. You can reach out to the office of Saugus Center via phone at (781) 233-6830. This skilled nursing facility has 80 federally certified beds with average occupancy rate of 87.63%. The nursing facility is a candidate for the "Special Focus Facility" program of CMS (nursing homes with a history of serious quality problems) and its legal business name is Lincoln Road Operations LLC and has the following ownership type - For Profit - Limited Liability Company.

Saugus Center (Medicare CCN 225147) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1967 (59 years certified) and the last quality survey was conducted in June, 2025.

Contact Information

Saugus Center
266 Lincoln Avenue, Saugus, Massachusetts 01906
(781) 233-6830

Map and Direction



Nursing Home Profile

NameSaugus Center
Location266 Lincoln Avenue, Saugus, Massachusetts
Certified ByMedicare and Medicaid
No. of Certified Beds80
Occupancy Rate87.63%
Medicare ID (CCN)225147
Legal Business NameLincoln Road Operations LLC
Ownership TypeFor Profit - Limited Liability Company

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Saugus Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1023604436
MatchPossible same name, address or phone number
Organization NameOc Saugus Center, LLC
Doing Business AsSaugus Center
Address266 Lincoln Ave, Saugus, MA 01906
Phone Number845-544-4089

NPI Number1417967613
MatchPossible same name, address or phone number
Organization NameHarborside Massachusetts Limited Partnership
Doing Business AsSaugus Care and Rehabilitation Center
Address266 Lincoln Ave, Saugus, MA 01906
Phone Number781-233-6830

NPI Number1447758529
MatchPossible same name, address or phone number
Organization NameSaugus Opco LLC
Address266 Lincoln Ave, Saugus, MA 01906
Phone Number781-233-6830

NPI Number1740013481
MatchPossible same name, address or phone number
Organization NameLincoln Road Operations LLC
Doing Business AsSaugus Rehabilitation and Nursing
Address266 Lincoln Ave, Saugus, MA 01906
Phone Number781-233-6830

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Saugus Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Saugus Center give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Saugus Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.173.86
Registered nurse (RN) hours per resident per day0.560.69
Licensed practical nurse (LPN) hours per resident per day0.650.86
Nurse aide hours per resident per day1.972.32
Total nurse staff hours per resident per day on the weekend3.073.42
RN hours per resident per day on the weekend0.450.48
Physical therapist hours per resident per day0.010.07
Total nursing staff turnover30%45.8%
Registered nurse turnover50%42.9%
Number of administrators who have left the nursing home10.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines2
Total Amount of Fines in Dollars$65,946
Number of Payment Denials0
Total Number of Penalties2

Health Inspections:

In its most recent inspection cycle (standard health inspection in June, 2025, plus any complaint inspections), inspectors cited Saugus Center for 25 health deficiencies (national average: 9.3). The 30 most recent of its 66 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Jun 16, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Standard inspection
Immediate jeopardy, isolatedCorrected by Jul 17, 2025
Jun 16, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Immediate jeopardy, isolatedCorrected by Jul 17, 2025
Jun 16, 2025Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726, Nursing and Physician Services, Standard inspection
Immediate jeopardy, isolatedCorrected by Jul 17, 2025
Jun 16, 2025Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835, Administration, Standard inspection
Immediate jeopardy, isolatedCorrected by Jul 17, 2025
Jun 16, 2025Observe each nurse aide's job performance and give regular training.
F0730, Nursing and Physician Services, Standard inspection
Potential for harm, widespreadCorrected by Jul 17, 2025
Jun 16, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Jul 17, 2025
Jun 16, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Jul 17, 2025
Jun 16, 2025Implement a program that monitors antibiotic use.
F0881, Infection Control, Standard inspection
Potential for harm, patternCorrected by Jul 17, 2025
Jun 16, 2025Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887, Infection Control, Standard inspection
Potential for harm, patternCorrected by Jul 17, 2025
Jun 16, 2025Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jul 17, 2025
Jun 16, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jul 17, 2025
Jun 16, 2025Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jul 17, 2025
Jun 16, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jul 17, 2025
Jun 16, 2025Provide activities to meet all resident's needs.
F0679, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jul 17, 2025
Jun 16, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jul 17, 2025
Jun 16, 2025Assist a resident in gaining access to vision and hearing services.
F0685, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jul 17, 2025
Jun 16, 2025Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jul 17, 2025
Jun 16, 2025Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jul 17, 2025
Jun 16, 2025Provide care or services that was trauma informed and/or culturally competent.
F0699, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jul 17, 2025
Jun 16, 2025Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jul 17, 2025
Jun 16, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Jul 17, 2025
Jun 16, 2025Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770, Administration, Standard inspection
Potential for harm, isolatedCorrected by Jul 17, 2025
Jun 16, 2025Provide or obtain dental services for each resident.
F0791, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jul 17, 2025
Jun 16, 2025Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Jul 17, 2025
Jun 16, 2025Have a plan that describes the process for conducting QAPI and QAA activities.
F0865, Administration, Standard inspection
Potential for harm, isolatedCorrected by Jul 17, 2025
Apr 1, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Apr 29, 2025
Apr 1, 2025Ensure that residents are free from significant medication errors.
F0760, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by Apr 29, 2025
Jul 9, 2024Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725, Nursing and Physician Services, Standard inspection
Potential for harm, widespreadCorrected by Jul 25, 2024
Jul 9, 2024Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, widespreadCorrected by Jul 25, 2024
Jul 9, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Jul 25, 2024

Quality of Resident Care:

These quality measures of Saugus Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased16.1913.87
Percentage of long-stay residents who lose too much weight7.525.19
Percentage of long-stay residents with a catheter inserted and left in their bladder2.530.82
Percentage of long-stay residents with a urinary tract infection01.59
Percentage of long-stay residents who have depressive symptoms34.6812.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury5.263.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine97.9893.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine71.3282.04
Percentage of short-stay residents who newly received an antipsychotic medication3.571.56
Percentage of long-stay residents whose ability to walk independently worsened16.3114.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication19.7419.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine86.3695.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine34.2979.75
Percentage of long-stay residents with pressure ulcers3.394.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence21.6319.01
Percentage of long-stay residents who received an antipsychotic medication23.5715.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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