Shelby Pointe in Shelby, OH

Shelby Pointe is a medicare and medicaid certified nursing home in Shelby, Ohio. It is located in Richland county at 100 Rogers Lane, Shelby, Ohio 44875. You can reach out to the office of Shelby Pointe via phone at (419) 347-1313. This skilled nursing facility has 45 federally certified beds with average occupancy rate of 96%. Its legal business name is Shelby Pointe LLC and has the following ownership type - For Profit - Corporation. It is part of Jag Healthcare, a chain of 9 nursing homes.

Shelby Pointe (Medicare CCN 365331) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1976 (50 years certified) and the last quality survey was conducted in January, 2025.

Contact Information

Shelby Pointe
100 Rogers Lane, Shelby, Ohio 44875
(419) 347-1313

Map and Direction



Nursing Home Profile

NameShelby Pointe
Location100 Rogers Lane, Shelby, Ohio
Certified ByMedicare and Medicaid
No. of Certified Beds45
Occupancy Rate96%
Medicare ID (CCN)365331
Legal Business NameShelby Pointe LLC
Ownership TypeFor Profit - Corporation
ChainJag Healthcare (9 nursing homes)
Chain Average Overall Rating3.3 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Shelby Pointe in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1144540899
MatchConfirmed listed in Medicare enrollment records
Organization NameShelby Pointe LLC
Address100 Rogers Ln, Shelby, OH 44875
Phone Number419-347-1313

NPI Number1225125404
MatchPossible same name, address or phone number
Organization NameThi of Ohio at Heritage, LLC
Doing Business AsHeritage Care Center
Address100 Rogers Ln, Shelby, OH 44875
Phone Number419-347-1313

NPI Number1528245438
MatchPossible same name, address or phone number
Organization Name100 Rogers Operating LLC
Doing Business AsHeritage Care Center
Address100 Rogers Ln, Shelby, OH 44875
Phone Number419-347-1313

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Shelby Pointe are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Shelby Pointe give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Shelby Pointe, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.063.86
Registered nurse (RN) hours per resident per day0.250.69
Licensed practical nurse (LPN) hours per resident per day1.40.86
Nurse aide hours per resident per day2.412.32
Total nurse staff hours per resident per day on the weekend3.523.42
RN hours per resident per day on the weekend0.280.48
Physical therapist hours per resident per day00.07
Total nursing staff turnover46.2%45.8%
Registered nurse turnover80%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in January, 2025, plus any complaint inspections), inspectors cited Shelby Pointe for 8 health deficiencies (national average: 9.3). All 15 citations since 2021 are listed below.

DateDeficiencyHarm LevelStatus
Jan 2, 2025Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921, Environmental, Standard inspection
Potential for harm, widespreadCorrected by Feb 21, 2025
Jan 2, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 21, 2025
Jan 2, 2025Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Feb 21, 2025
Jan 2, 2025Implement a program that monitors antibiotic use.
F0881, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Feb 21, 2025
Jan 2, 2025Provide bedrooms that don't allow residents to see each other when privacy is needed.
F0914, Environmental, Standard inspection
Potential for harm, isolatedCorrected by Feb 21, 2025
Jan 2, 2025Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
F0575, Resident Rights, Standard inspection
Minimal harm potential, widespreadPlan of correction
Jan 2, 2025Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838, Administration, Standard inspection
Minimal harm potential, widespreadPlan of correction
Jan 2, 2025Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Minimal harm potential, patternPlan of correction
Oct 12, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Nov 30, 2023
Oct 12, 2023Reasonably accommodate the needs and preferences of each resident.
F0558, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Nov 30, 2023
Oct 12, 2023Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
F0800, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Nov 30, 2023
Oct 12, 2023Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Nov 30, 2023
Oct 12, 2023Keep all essential equipment working safely.
F0908, Environmental, Standard inspection
Potential for harm, isolatedCorrected by Nov 30, 2023
Aug 5, 2021Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Nov 18, 2021
Aug 5, 2021Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Nov 18, 2021

Quality of Resident Care:

These quality measures of Shelby Pointe, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased2.7813.87
Percentage of long-stay residents who lose too much weight11.185.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection01.59
Percentage of long-stay residents who have depressive symptoms95.6812.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury0.583.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine98.2693.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine83.3382.04
Percentage of short-stay residents who newly received an antipsychotic medicationNot Available1.56
Percentage of long-stay residents whose ability to walk independently worsened5.8114.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication66.4519.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccineNot Available79.75
Percentage of long-stay residents with pressure ulcers0.694.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.6519.01
Percentage of long-stay residents who received an antipsychotic medication24.3215.38

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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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