Skilled Nursing Facility at North Hill (the) in Needham, MA - Medicare and Medicaid Certified Nursing Home

Skilled Nursing Facility at North Hill (the) is a medicare and medicaid certified nursing home in Needham, Massachusetts. It is located in Norfolk county at 865 Central Avenue, Needham, Massachusetts 02492. You can reach out to the office of Skilled Nursing Facility at North Hill (the) via phone at (781) 444-9910. This skilled nursing facility has 72 federally certified beds with average occupancy rate of 86.11%. The nursing facility is classified as "Continuing Care Retirement Community" by CMS and its legal business name is North Hill Needham, Inc. and has the following ownership type - Non Profit - Corporation.

Skilled Nursing Facility at North Hill (the) (Medicare CCN 225281) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1985 (41 years certified) and the last quality survey was conducted in July, 2025.

Contact Information

	Skilled Nursing Facility at North Hill (the)
	865 Central Avenue, Needham, Massachusetts 02492
	(781) 444-9910

Map and Direction

Nursing Home Profile

Name	Skilled Nursing Facility at North Hill (the)
Location	865 Central Avenue, Needham, Massachusetts
Certified By	Medicare and Medicaid
No. of Certified Beds	72
Occupancy Rate	86.11%
Medicare ID (CCN)	225281
Legal Business Name	North Hill Needham, Inc.
Ownership Type	Non Profit - Corporation

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Skilled Nursing Facility at North Hill (the) in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number	1689685257
Match	Confirmed listed in Medicare enrollment records
Organization Name	North Hill Needham, Inc
Doing Business As	The Skilled Nursing Facility at North Hill
Address	865 Central Ave, Needham, MA 02492
Phone Number	781-444-9910

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Skilled Nursing Facility at North Hill (the) are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Skilled Nursing Facility at North Hill (the) give to their patients.

Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Skilled Nursing Facility at North Hill (the), from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing Measure	Provider	National Avg.
Total nurse staff hours per resident per day	Not available: CMS could not validate the staffing data	3.86
Registered nurse (RN) hours per resident per day	Not available: CMS could not validate the staffing data	0.69
Licensed practical nurse (LPN) hours per resident per day	Not available: CMS could not validate the staffing data	0.86
Nurse aide hours per resident per day	Not available: CMS could not validate the staffing data	2.32
Total nurse staff hours per resident per day on the weekend	Not available: CMS could not validate the staffing data	3.42
RN hours per resident per day on the weekend	Not available: CMS could not validate the staffing data	0.48
Physical therapist hours per resident per day	Not available: the staffing data did not meet CMS's criteria for this measure	0.07
Total nursing staff turnover	24.3%	45.8%
Registered nurse turnover	26.9%	42.9%
Number of administrators who have left the nursing home	1	0.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)	No
Number of Fines	1
Total Amount of Fines in Dollars	$16,153
Number of Payment Denials	0
Total Number of Penalties	1

Health Inspections:

In its most recent inspection cycle (standard health inspection in July, 2025, plus any complaint inspections), inspectors cited Skilled Nursing Facility at North Hill (the) for 3 health deficiencies (national average: 9.3). All 11 citations since 2023 are listed below.

Date	Deficiency	Harm Level	Status
Jul 18, 2025	Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605, Freedom from Abuse, Neglect, and Exploitation, Standard inspection	Potential for harm, pattern	Corrected by Aug 21, 2025
Jul 18, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection	Potential for harm, isolated	Corrected by Aug 21, 2025
Jul 18, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection	Potential for harm, isolated	Corrected by Aug 21, 2025
Jan 15, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection	Immediate jeopardy, isolated	Corrected by Jan 29, 2025
Jan 15, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection	Immediate jeopardy, isolated	Corrected by Jan 29, 2025
Jul 11, 2024	Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883, Infection Control, Standard inspection	Potential for harm, pattern	Corrected by Aug 5, 2024
Jul 11, 2024	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection	Potential for harm, isolated	Corrected by Aug 5, 2024
Jul 11, 2024	Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection	Potential for harm, isolated	Corrected by Aug 5, 2024
May 18, 2023	Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607, Freedom from Abuse, Neglect, and Exploitation, Standard inspection	Potential for harm, isolated	Corrected by Jun 19, 2023
May 18, 2023	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Standard inspection	Potential for harm, isolated	Corrected by Jun 19, 2023
May 18, 2023	Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636, Resident Assessment and Care Planning, Standard inspection	Potential for harm, isolated	Corrected by Jun 19, 2023

Quality of Resident Care:

These quality measures of Skilled Nursing Facility at North Hill (the), from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
Percentage of long-stay residents whose need for help with daily activities has increased	18.89	13.87
Percentage of long-stay residents who lose too much weight	1.09	5.19
Percentage of long-stay residents with a catheter inserted and left in their bladder	2.14	0.82
Percentage of long-stay residents with a urinary tract infection	3.38	1.59
Percentage of long-stay residents who have depressive symptoms	0	12.8
Percentage of long-stay residents who were physically restrained	0	0.13
Percentage of long-stay residents experiencing one or more falls with major injury	4.25	3.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	99.53	93.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	99.11	82.04
Percentage of short-stay residents who newly received an antipsychotic medication	0.39	1.56
Percentage of long-stay residents whose ability to walk independently worsened	20.37	14.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication	11.17	19.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	100	95.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	100	79.75
Percentage of long-stay residents with pressure ulcers	5.51	4.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	6.05	19.01
Percentage of long-stay residents who received an antipsychotic medication	18.95	15.38

Reviews and Comments

Other Nursing Homes in Needham, MA

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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

Medicare Care Compare

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