Smith Crossing in Orland Park, IL

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Smith Crossing is a medicare and medicaid certified nursing home in Orland Park, Illinois. It is located in Cook county at 10501 Emilie Lane, Orland Park, Illinois 60467. You can reach out to the office of Smith Crossing via phone at (708) 326-2300. This skilled nursing facility has 92 federally certified beds with average occupancy rate of 88.48%. The nursing facility is classified as "Continuing Care Retirement Community" by CMS and its legal business name is Washington & Jane Smith Community - Orland Park and has the following ownership type - Non Profit - Corporation.

Smith Crossing (Medicare CCN 146110) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 2007 (19 years certified) and the last quality survey was conducted in June, 2025.

Contact Information

Smith Crossing
10501 Emilie Lane, Orland Park, Illinois 60467
(708) 326-2300

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Nursing Home Profile

NameSmith Crossing
Location10501 Emilie Lane, Orland Park, Illinois
Certified ByMedicare and Medicaid
No. of Certified Beds92
Occupancy Rate88.48%
Medicare ID (CCN)146110
Legal Business NameWashington & Jane Smith Community - Orland Park
Ownership TypeNon Profit - Corporation

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Smith Crossing in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1245383702
MatchConfirmed listed in Medicare enrollment records
Organization NameWashington & Jane Smith Community - Orland Park
Doing Business AsSmith Crossing
Address10501 Emilie Ln, Orland Park, IL 60467
Phone Number708-226-1800

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Smith Crossing are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Smith Crossing give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Smith Crossing, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day5.433.86
Registered nurse (RN) hours per resident per day1.290.69
Licensed practical nurse (LPN) hours per resident per day0.910.86
Nurse aide hours per resident per day3.242.32
Total nurse staff hours per resident per day on the weekend5.073.42
RN hours per resident per day on the weekend0.930.48
Physical therapist hours per resident per day0.070.07
Total nursing staff turnover54.1%45.8%
Registered nurse turnover46.9%42.9%
Number of administrators who have left the nursing home10.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines1
Total Amount of Fines in Dollars$30,713
Number of Payment Denials1
Total Number of Penalties2

Health Inspections:

In its most recent inspection cycle (standard health inspection in June, 2025, plus any complaint inspections), inspectors cited Smith Crossing for 11 health deficiencies (national average: 9.3). The 30 most recent of its 32 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Mar 12, 2026Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694, Quality of Life and Care, Complaint inspection		Potential for harm, isolatedCorrected by Mar 24, 2026
Jun 18, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Standard inspection		Actual harm, isolatedCorrected by Jul 5, 2025
Jun 18, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628, Resident Rights, Standard inspection		Potential for harm, patternCorrected by Jul 5, 2025
Jun 18, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection		Potential for harm, patternCorrected by Jul 5, 2025
Jun 18, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection		Potential for harm, isolatedCorrected by Jul 5, 2025
Jun 18, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Standard inspection		Potential for harm, isolatedCorrected by Jul 5, 2025
Jun 18, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection		Potential for harm, isolatedCorrected by Jul 5, 2025
Jun 18, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Jul 5, 2025
Jun 18, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Jul 5, 2025
Jun 18, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Jul 5, 2025
Jun 18, 2025Ensure medication error rates are not 5 percent or greater.
F0759, Pharmacy Service, Standard inspection		Potential for harm, isolatedCorrected by Jul 5, 2025
May 29, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Complaint inspection		Potential for harm, isolatedCorrected by Jun 4, 2025
Apr 30, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection		Actual harm, isolatedCorrected by May 16, 2025
Apr 30, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection		Actual harm, isolatedCorrected by May 16, 2025
Apr 30, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection		Potential for harm, isolatedCorrected by May 16, 2025
Jun 28, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection		Potential for harm, widespreadCorrected by Jul 15, 2024
Jun 28, 2024Keep residents' personal and medical records private and confidential.
F0583, Resident Rights, Standard inspection		Potential for harm, patternCorrected by Jul 15, 2024
Jun 28, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection		Potential for harm, patternCorrected by Jul 15, 2024
Jun 28, 2024Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection		Potential for harm, patternCorrected by Jul 15, 2024
Jun 28, 2024Allow residents to self-administer drugs if determined clinically appropriate.
F0554, Resident Rights, Standard inspection		Potential for harm, isolatedCorrected by Jul 15, 2024
Jun 28, 2024Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625, Resident Rights, Standard inspection		Potential for harm, isolatedCorrected by Jul 15, 2024
Jun 28, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Jul 15, 2024
Jun 28, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Jul 15, 2024
Jun 28, 2024Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Jul 15, 2024
Aug 17, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection		Potential for harm, patternCorrected by Sep 1, 2023
Aug 17, 2023Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection		Potential for harm, patternCorrected by Sep 1, 2023
Aug 17, 2023Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Sep 1, 2023
Aug 17, 2023Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Sep 1, 2023
Aug 17, 2023Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Sep 1, 2023
Aug 17, 2023Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Aug 31, 2023

Quality of Resident Care:

These quality measures of Smith Crossing, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased26.6113.87
Percentage of long-stay residents who lose too much weight5.795.19
Percentage of long-stay residents with a catheter inserted and left in their bladder1.550.82
Percentage of long-stay residents with a urinary tract infection3.181.59
Percentage of long-stay residents who have depressive symptoms012.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury2.443.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine96.9593.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine95.7682.04
Percentage of short-stay residents who newly received an antipsychotic medication2.081.56
Percentage of long-stay residents whose ability to walk independently worsened30.4714.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication19.5319.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine96.7879.75
Percentage of long-stay residents with pressure ulcers5.514.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence28.8719.01
Percentage of long-stay residents who received an antipsychotic medication36.0815.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

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