| Spring Lake Village | |
| 5555 Montgomery Drive, Santa Rosa, California 95409 | |
| (707) 538-8400 | |
| Name | Spring Lake Village |
|---|---|
| Location | 5555 Montgomery Drive, Santa Rosa, California |
| Certified By | Medicare |
| No. of Certified Beds | 70 |
| Occupancy Rate | 59.57% |
| Medicare ID (CCN) | 555268 |
| Legal Business Name | Front Porch Communities and Services |
| Ownership Type | Non Profit - Corporation |
| Chain | Front Porch (9 nursing homes) |
| Chain Average Overall Rating | 4.8 out of 5 |
| NPI Number | 1609549112 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Front Porch Communities and Services |
| Doing Business As | Spring Lake Village |
| Address | 5555 Montgomery Dr, Santa Rosa, CA 95409 |
| Phone Number | 707-538-8400 |
| NPI Number | 1114097557 |
| Match | Possible same name, address or phone number |
| Organization Name | Covia Communities |
| Address | 5555 Montgomery Dr, Santa Rosa, CA 95409 |
| Phone Number | 707-538-8400 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 5.54 | 3.86 |
| Registered nurse (RN) hours per resident per day | 1.1 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.32 | 0.86 |
| Nurse aide hours per resident per day | 3.12 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 4.85 | 3.42 |
| RN hours per resident per day on the weekend | 0.81 | 0.48 |
| Physical therapist hours per resident per day | 0.08 | 0.07 |
| Total nursing staff turnover | 22.1% | 45.8% |
| Registered nurse turnover | 20% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Jan 22, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Feb 13, 2026 |
| Jan 22, 2026 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Feb 13, 2026 |
| Jan 22, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Feb 13, 2026 |
| Jan 22, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Feb 13, 2026 |
| Apr 15, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by May 15, 2025 |
| Feb 13, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, widespread | Corrected by Mar 14, 2025 |
| Feb 13, 2025 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. F0945, Infection Control, Standard inspection | Potential for harm, widespread | Corrected by Mar 14, 2025 |
| Feb 13, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Mar 14, 2025 |
| Feb 13, 2025 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Mar 14, 2025 |
| Feb 13, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Mar 14, 2025 |
| Feb 13, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Mar 14, 2025 |
| Feb 13, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 14, 2025 |
| Feb 13, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 14, 2025 |
| Feb 13, 2025 | Provide safe, appropriate pain management for a resident who requires such services. F0697, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 14, 2025 |
| Feb 13, 2025 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Mar 14, 2025 |
| Feb 13, 2025 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Mar 14, 2025 |
| Feb 13, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Mar 14, 2025 |
| Feb 13, 2025 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. F0802, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Mar 14, 2025 |
| Feb 13, 2025 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. F0813, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Mar 14, 2025 |
| Feb 13, 2025 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Mar 14, 2025 |
| Apr 7, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Jun 30, 2023 |
| Apr 7, 2023 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Jun 30, 2023 |
| Apr 7, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Jun 30, 2023 |
| Apr 7, 2023 | Provide activities to meet all resident's needs. F0679, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Jun 30, 2023 |
| Apr 7, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jun 30, 2023 |
| Apr 7, 2023 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jun 30, 2023 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 15.38 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 0 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 0 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 96.99 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 88 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.39 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 26.76 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 3.77 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 91.67 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 84.21 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 2.63 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 31.01 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 10.47 | 15.38 |
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