Spring Lake Village in Santa Rosa, CA

Spring Lake Village is a medicare certified nursing home in Santa Rosa, California. It is located in Sonoma county at 5555 Montgomery Drive, Santa Rosa, California 95409. You can reach out to the office of Spring Lake Village via phone at (707) 538-8400. This skilled nursing facility has 70 federally certified beds with average occupancy rate of 59.57%. The nursing facility is classified as "Continuing Care Retirement Community" by CMS and its legal business name is Front Porch Communities and Services and has the following ownership type - Non Profit - Corporation. It is part of Front Porch, a chain of 9 nursing homes.

Spring Lake Village (Medicare CCN 555268) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1986 (40 years certified) and the last quality survey was conducted in January, 2026.

Contact Information

Spring Lake Village
5555 Montgomery Drive, Santa Rosa, California 95409
(707) 538-8400

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Nursing Home Profile

NameSpring Lake Village
Location5555 Montgomery Drive, Santa Rosa, California
Certified ByMedicare
No. of Certified Beds70
Occupancy Rate59.57%
Medicare ID (CCN)555268
Legal Business NameFront Porch Communities and Services
Ownership TypeNon Profit - Corporation
ChainFront Porch (9 nursing homes)
Chain Average Overall Rating4.8 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Spring Lake Village in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1609549112
MatchConfirmed listed in Medicare enrollment records
Organization NameFront Porch Communities and Services
Doing Business AsSpring Lake Village
Address5555 Montgomery Dr, Santa Rosa, CA 95409
Phone Number707-538-8400

NPI Number1114097557
MatchPossible same name, address or phone number
Organization NameCovia Communities
Address5555 Montgomery Dr, Santa Rosa, CA 95409
Phone Number707-538-8400

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Spring Lake Village are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Spring Lake Village give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Spring Lake Village, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day5.543.86
Registered nurse (RN) hours per resident per day1.10.69
Licensed practical nurse (LPN) hours per resident per day1.320.86
Nurse aide hours per resident per day3.122.32
Total nurse staff hours per resident per day on the weekend4.853.42
RN hours per resident per day on the weekend0.810.48
Physical therapist hours per resident per day0.080.07
Total nursing staff turnover22.1%45.8%
Registered nurse turnover20%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in January, 2026, plus any complaint inspections), inspectors cited Spring Lake Village for 4 health deficiencies (national average: 9.3). All 26 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Jan 22, 2026Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Feb 13, 2026
Jan 22, 2026Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Feb 13, 2026
Jan 22, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 13, 2026
Jan 22, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 13, 2026
Apr 15, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by May 15, 2025
Feb 13, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, widespreadCorrected by Mar 14, 2025
Feb 13, 2025Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
F0945, Infection Control, Standard inspection
Potential for harm, widespreadCorrected by Mar 14, 2025
Feb 13, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Mar 14, 2025
Feb 13, 2025Reasonably accommodate the needs and preferences of each resident.
F0558, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Mar 14, 2025
Feb 13, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Mar 14, 2025
Feb 13, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Mar 14, 2025
Feb 13, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 14, 2025
Feb 13, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 14, 2025
Feb 13, 2025Provide safe, appropriate pain management for a resident who requires such services.
F0697, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 14, 2025
Feb 13, 2025Ensure medication error rates are not 5 percent or greater.
F0759, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Mar 14, 2025
Feb 13, 2025Ensure that residents are free from significant medication errors.
F0760, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Mar 14, 2025
Feb 13, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Mar 14, 2025
Feb 13, 2025Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
F0802, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Mar 14, 2025
Feb 13, 2025Have a policy regarding use and storage of foods brought to residents by family and other visitors.
F0813, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Mar 14, 2025
Feb 13, 2025Dispose of garbage and refuse properly.
F0814, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Mar 14, 2025
Apr 7, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Jun 30, 2023
Apr 7, 2023Dispose of garbage and refuse properly.
F0814, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Jun 30, 2023
Apr 7, 2023Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Jun 30, 2023
Apr 7, 2023Provide activities to meet all resident's needs.
F0679, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Jun 30, 2023
Apr 7, 2023Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jun 30, 2023
Apr 7, 2023Ensure that residents are free from significant medication errors.
F0760, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Jun 30, 2023

Quality of Resident Care:

These quality measures of Spring Lake Village, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased15.3813.87
Percentage of long-stay residents who lose too much weight05.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection01.59
Percentage of long-stay residents who have depressive symptoms012.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury03.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine96.9993.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine8882.04
Percentage of short-stay residents who newly received an antipsychotic medication1.391.56
Percentage of long-stay residents whose ability to walk independently worsened26.7614.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication3.7719.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine91.6795.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine84.2179.75
Percentage of long-stay residents with pressure ulcers2.634.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence31.0119.01
Percentage of long-stay residents who received an antipsychotic medication10.4715.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

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