| Complete Care at Summit Ridge | |
| 20 Summit Street, West Orange, New Jersey 07052 | |
| (973) 736-2000 | |
| Name | Complete Care at Summit Ridge |
|---|---|
| Location | 20 Summit Street, West Orange, New Jersey |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 152 |
| Occupancy Rate | 95.79% |
| Medicare ID (CCN) | 315038 |
| Legal Business Name | Summit Ridge Care LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Complete Care (85 nursing homes) |
| Chain Average Overall Rating | 3.1 out of 5 |
| NPI Number | 1154366235 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Health Resources of West Orange LLC |
| Doing Business As | Summit Ridge Center |
| Address | 20 Summit St, West Orange, NJ 07052 |
| Phone Number | 973-736-2000 |
| NPI Number | 1306318639 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Summit Ridge Care LLC |
| Address | 20 Summit St, West Orange, NJ 07052 |
| Phone Number | 973-736-2000 |
| NPI Number | 1184916686 |
| Match | Possible same name, address or phone number |
| Organization Name | Genesis Healthcare |
| Address | 20 Summit Str, West Orange, NJ 07052 |
| Phone Number | 973-736-2000 |
| NPI Number | 1275717571 |
| Match | Possible same name, address or phone number |
| Organization Name | 20 Summit Street Operations LLC |
| Doing Business As | Summit Ridge Center |
| Address | 20 Summit St, West Orange, NJ 07052 |
| Phone Number | 973-736-2000 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.56 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.52 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.84 | 0.86 |
| Nurse aide hours per resident per day | 2.2 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.23 | 3.42 |
| RN hours per resident per day on the weekend | 0.37 | 0.48 |
| Physical therapist hours per resident per day | 0.03 | 0.07 |
| Total nursing staff turnover | 38.8% | 45.8% |
| Registered nurse turnover | 42.1% | 42.9% |
| Number of administrators who have left the nursing home | 1 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Nov 20, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Dec 3, 2025 |
| Nov 20, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Dec 3, 2025 |
| Nov 20, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Dec 3, 2025 |
| May 27, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jun 10, 2025 |
| May 27, 2025 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jun 10, 2025 |
| May 27, 2025 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. F0577, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jun 10, 2025 |
| May 27, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jun 10, 2025 |
| May 27, 2025 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jun 10, 2025 |
| May 27, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jun 10, 2025 |
| May 27, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Jun 10, 2025 |
| May 27, 2025 | Keep all essential equipment working safely. F0908, Environmental, Standard inspection | Potential for harm, isolated | Corrected by Jun 10, 2025 |
| Apr 4, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, widespread | Corrected by Apr 19, 2023 |
| Apr 4, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Apr 19, 2023 |
| Apr 4, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Apr 12, 2023 |
| Apr 4, 2023 | Perform COVID19 testing on residents and staff. F0886, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Apr 19, 2023 |
| Apr 4, 2023 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921, Environmental, Standard inspection | Potential for harm, pattern | Corrected by May 10, 2023 |
| Apr 4, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 19, 2023 |
| Apr 4, 2023 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 19, 2023 |
| Apr 4, 2023 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 19, 2023 |
| Apr 4, 2023 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Apr 19, 2023 |
| Apr 4, 2023 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Apr 19, 2023 |
| Apr 4, 2023 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Apr 19, 2023 |
| Apr 4, 2023 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Apr 12, 2023 |
| Apr 4, 2023 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Apr 19, 2023 |
| Mar 29, 2021 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Apr 19, 2021 |
| Mar 29, 2021 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921, Environmental, Standard inspection | Minimal harm potential, pattern | Corrected by Apr 19, 2021 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 1.34 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 1.71 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 3.03 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.4 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 98.98 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.68 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 3.33 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 11.63 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 100 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 4.66 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 10.36 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 4.95 | 15.38 |
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