Otterbein Sunset House in Toledo, OH

Otterbein Sunset House is a medicare and medicaid certified nursing home in Toledo, Ohio. It is located in Lucas county at 4020 Indian Rd, Toledo, Ohio 43606. You can reach out to the office of Otterbein Sunset House via phone at (419) 536-4645. This skilled nursing facility has 24 federally certified beds with average occupancy rate of 87.92%. The nursing facility is classified as "Continuing Care Retirement Community" by CMS and its legal business name is Sunset Retirement Communities Inc and has the following ownership type - Non Profit - Corporation. It is part of Otterbein Seniorlife, a chain of 20 nursing homes.

Otterbein Sunset House (Medicare CCN 366148) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1997 (29 years certified) and the last quality survey was conducted in May, 2025.

Contact Information

Otterbein Sunset House
4020 Indian Rd, Toledo, Ohio 43606
(419) 536-4645

Map and Direction



Nursing Home Profile

NameOtterbein Sunset House
Location4020 Indian Rd, Toledo, Ohio
Certified ByMedicare and Medicaid
No. of Certified Beds24
Occupancy Rate87.92%
Medicare ID (CCN)366148
Legal Business NameSunset Retirement Communities Inc
Ownership TypeNon Profit - Corporation
ChainOtterbein Seniorlife (20 nursing homes)
Chain Average Overall Rating3.2 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Otterbein Sunset House in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1437125358
MatchConfirmed listed in Medicare enrollment records
Organization NameSunset Retirement Communities, Inc
Doing Business AsSunset House
Address4020 Indian Rd, Toledo, OH 43606
Phone Number419-536-4645

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Otterbein Sunset House are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Otterbein Sunset House give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Otterbein Sunset House, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.093.86
Registered nurse (RN) hours per resident per day1.180.69
Licensed practical nurse (LPN) hours per resident per day0.750.86
Nurse aide hours per resident per day2.162.32
Total nurse staff hours per resident per day on the weekend3.423.42
RN hours per resident per day on the weekend0.560.48
Physical therapist hours per resident per day0.120.07
Total nursing staff turnover64.3%45.8%
Registered nurse turnover66.7%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in May, 2025, plus any complaint inspections), inspectors cited Otterbein Sunset House for 8 health deficiencies (national average: 9.3). All 24 citations since 2019 are listed below.

DateDeficiencyHarm LevelStatus
May 1, 2025Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727, Nursing and Physician Services, Standard inspection
Potential for harm, widespreadCorrected by May 30, 2025
May 1, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, widespreadCorrected by May 30, 2025
May 1, 2025Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921, Environmental, Standard inspection
Potential for harm, widespreadPast non-compliance (already corrected)
May 1, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by May 30, 2025
May 1, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by May 30, 2025
May 1, 2025Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by May 30, 2025
May 1, 2025Ensure medication error rates are not 5 percent or greater.
F0759, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by May 30, 2025
May 1, 2025Ensure that residents are free from significant medication errors.
F0760, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by May 30, 2025
Oct 30, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedPast non-compliance (already corrected)
Jun 24, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Complaint inspection
Potential for harm, widespreadCorrected by Jul 3, 2024
Apr 1, 2024Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
F0620, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Apr 30, 2024
Jan 22, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Feb 10, 2024
Aug 25, 2022Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Oct 9, 2022
Aug 25, 2022Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, widespreadCorrected by Oct 9, 2022
Aug 25, 2022Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Oct 9, 2022
Aug 25, 2022Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Oct 9, 2022
Aug 25, 2022Ensure medication error rates are not 5 percent or greater.
F0759, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Oct 9, 2022
Sep 5, 2019Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Oct 11, 2019
Sep 5, 2019Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Oct 11, 2019
Sep 5, 2019Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Oct 11, 2019
Sep 5, 2019Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Oct 11, 2019
Sep 5, 2019Provide activities to meet all resident's needs.
F0679, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Oct 11, 2019
Sep 5, 2019Ensure medication error rates are not 5 percent or greater.
F0759, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Oct 11, 2019
Sep 5, 2019Ensure that residents are free from significant medication errors.
F0760, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Oct 11, 2019

Quality of Resident Care:

These quality measures of Otterbein Sunset House, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increasedNot Available13.87
Percentage of long-stay residents who lose too much weightNot Available5.19
Percentage of long-stay residents with a catheter inserted and left in their bladderNot Available0.82
Percentage of long-stay residents with a urinary tract infection01.59
Percentage of long-stay residents who have depressive symptomsNot Available12.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury8.333.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine87.593.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine68.7782.04
Percentage of short-stay residents who newly received an antipsychotic medication0.581.56
Percentage of long-stay residents whose ability to walk independently worsenedNot Available14.07
Percentage of long-stay residents who received an antianxiety or hypnotic medicationNot Available19.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccineNot Available95.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine47.5779.75
Percentage of long-stay residents with pressure ulcers5.194.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence27.6819.01
Percentage of long-stay residents who received an antipsychotic medicationNot Available15.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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