| Sunterra Springs Springfield | |
| 4935 S National Ave, Springfield, Missouri 65810 | |
| (417) 720-8050 | |
| Name | Sunterra Springs Springfield |
|---|---|
| Location | 4935 S National Ave, Springfield, Missouri |
| Certified By | Medicare |
| No. of Certified Beds | 38 |
| Occupancy Rate | 98.42% |
| Medicare ID (CCN) | 265871 |
| Legal Business Name | Sunterra Springfield Oc LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Sunterra Springs (4 nursing homes) |
| Chain Average Overall Rating | 3.8 out of 5 |
| NPI Number | 1508373838 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Sunterra Springfield Oc, LLC |
| Doing Business As | Sunterra Springs Springfield |
| Address | 4935 S National Ave, Springfield, MO 65810 |
| Phone Number | 208-523-3794 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.99 | 3.86 |
| Registered nurse (RN) hours per resident per day | 1.2 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.78 | 0.86 |
| Nurse aide hours per resident per day | 2.02 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.39 | 3.42 |
| RN hours per resident per day on the weekend | 0.86 | 0.48 |
| Physical therapist hours per resident per day | 0.41 | 0.07 |
| Total nursing staff turnover | 66% | 45.8% |
| Registered nurse turnover | 50% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 8 |
| Total Amount of Fines in Dollars | $36,696 |
| Number of Payment Denials | 1 |
| Total Number of Penalties | 9 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Jun 2, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Jul 17, 2025 |
| Jun 2, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, pattern | Corrected by Jun 3, 2025 |
| Jun 2, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Sep 6, 2025 |
| Jun 2, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921, Environmental, Standard inspection | Potential for harm, pattern | Corrected by Jul 9, 2025 |
| Jun 2, 2025 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. F0678, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jul 11, 2025 |
| Jun 2, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jul 11, 2025 |
| Jun 2, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jul 11, 2025 |
| Jun 2, 2025 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jul 11, 2025 |
| Jun 2, 2025 | Provide safe, appropriate pain management for a resident who requires such services. F0697, Quality of Life and Care, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Jul 11, 2025 |
| Jun 2, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Sep 6, 2025 |
| Jun 2, 2025 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jul 11, 2025 |
| Mar 4, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Apr 18, 2025 |
| Aug 5, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Sep 19, 2024 |
| Aug 5, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Sep 19, 2024 |
| Nov 9, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Dec 21, 2023 |
| Nov 9, 2023 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. F0678, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Dec 21, 2023 |
| Nov 9, 2023 | Allow residents to self-administer drugs if determined clinically appropriate. F0554, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Dec 21, 2023 |
| Nov 9, 2023 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Dec 21, 2023 |
| Nov 9, 2023 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Dec 21, 2023 |
| Nov 9, 2023 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Dec 21, 2023 |
| Nov 9, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Dec 21, 2023 |
| Nov 9, 2023 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Dec 21, 2023 |
| Sep 12, 2023 | Protect each resident from the wrongful use of the resident's belongings or money. F0602, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Oct 11, 2023 |
| Sep 12, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Oct 11, 2023 |
| Jul 29, 2021 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Oct 20, 2021 |
| Jul 29, 2021 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Oct 20, 2021 |
| Jul 29, 2021 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Oct 20, 2021 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Not Available | 13.87 |
| Percentage of long-stay residents who lose too much weight | Not Available | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Not Available | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | Not Available | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | Not Available | 12.8 |
| Percentage of long-stay residents who were physically restrained | Not Available | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | Not Available | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | Not Available | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 84.55 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.02 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | Not Available | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | Not Available | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | Not Available | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 54.39 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | Not Available | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | Not Available | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | Not Available | 15.38 |
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