| The Rowland | |
| 330 W. Rowland Street, Covina, California 91723 | |
| (626) 967-2741 | |
| Name | The Rowland |
|---|---|
| Location | 330 W. Rowland Street, Covina, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 126 |
| Occupancy Rate | 88.17% |
| Medicare ID (CCN) | 056117 |
| Legal Business Name | Rowland Convalescent Hospital Inc |
| Ownership Type | For Profit - Corporation |
| NPI Number | 1376593004 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Rowland Convalescent Hospital Inc |
| Doing Business As | The Rowland |
| Address | 330 W Rowland St, Covina, CA 91723 |
| Phone Number | 626-967-2741 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.6 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.32 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.92 | 0.86 |
| Nurse aide hours per resident per day | 2.36 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.19 | 3.42 |
| RN hours per resident per day on the weekend | 0.26 | 0.48 |
| Physical therapist hours per resident per day | 0 | 0.07 |
| Total nursing staff turnover | 14% | 45.8% |
| Registered nurse turnover | 14.3% | 42.9% |
| Number of administrators who have left the nursing home | Not available: no valid staffing data was submitted | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 1 |
| Total Amount of Fines in Dollars | $30,421 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 1 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Apr 23, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, pattern | Corrected by Apr 27, 2026 |
| Apr 23, 2026 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Complaint inspection | Potential for harm, pattern | Corrected by Apr 27, 2026 |
| Apr 23, 2026 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803, Nutrition and Dietary, Complaint inspection | Potential for harm, pattern | Corrected by Apr 27, 2026 |
| Apr 23, 2026 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805, Nutrition and Dietary, Complaint inspection | Potential for harm, pattern | Corrected by Apr 27, 2026 |
| Apr 23, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919, Environmental, Complaint inspection | Potential for harm, isolated | Corrected by Apr 24, 2026 |
| May 16, 2025 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by May 19, 2025 |
| May 16, 2025 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by May 23, 2025 |
| May 16, 2025 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by May 19, 2025 |
| May 16, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by May 17, 2025 |
| May 16, 2025 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by May 17, 2025 |
| May 16, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by May 17, 2025 |
| May 16, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Jun 9, 2025 |
| May 16, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by May 16, 2025 |
| May 16, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jun 4, 2025 |
| May 16, 2025 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 20, 2025 |
| May 16, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jun 6, 2025 |
| May 16, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Jun 7, 2025 |
| May 16, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 23, 2025 |
| May 16, 2025 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. F0691, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 23, 2025 |
| May 16, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2025 |
| May 16, 2025 | Implement a program that monitors antibiotic use. F0881, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by May 23, 2025 |
| Oct 18, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, isolated | Corrected by Oct 30, 2024 |
| Jun 10, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Immediate jeopardy, pattern | Corrected by Jun 10, 2024 |
| Jun 10, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Immediate jeopardy, pattern | Corrected by Jul 3, 2024 |
| Jun 10, 2024 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Jul 8, 2024 |
| Jun 10, 2024 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Jun 12, 2024 |
| Jun 10, 2024 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Jun 14, 2024 |
| Jun 10, 2024 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Jun 14, 2024 |
| Jun 10, 2024 | Post nurse staffing information every day. F0732, Nursing and Physician Services, Standard inspection | Potential for harm, pattern | Corrected by Jun 11, 2024 |
| Jun 10, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Jul 10, 2024 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 8.86 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 6.9 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 4.07 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.61 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 0 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.87 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 91.86 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 72.32 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 8.84 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 4.92 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 96.55 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 93.75 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 4.17 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 11.41 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 7.41 | 15.38 |
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