The Springs Healthcare Center at the Carlotta in Palm Desert, CA

The Springs Healthcare Center at the Carlotta is a medicare and medicaid certified nursing home in Palm Desert, California. It is located in Riverside county at 41505 Carlotta Drive, Palm Desert, California 92211. You can reach out to the office of The Springs Healthcare Center at the Carlotta via phone at (760) 610-0295. This skilled nursing facility has 59 federally certified beds with average occupancy rate of 72.88%. Its legal business name is Apdc, LLC and has the following ownership type - For Profit - Limited Liability Company. It is part of Aspen Skilled Healthcare, a chain of 35 nursing homes.

The Springs Healthcare Center at the Carlotta (Medicare CCN 555226) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1986 (40 years certified) and the last quality survey was conducted in June, 2025.

Contact Information

The Springs Healthcare Center at the Carlotta
41505 Carlotta Drive, Palm Desert, California 92211
(760) 610-0295

Map and Direction



Nursing Home Profile

NameThe Springs Healthcare Center at the Carlotta
Location41505 Carlotta Drive, Palm Desert, California
Certified ByMedicare and Medicaid
No. of Certified Beds59
Occupancy Rate72.88%
Medicare ID (CCN)555226
Legal Business NameApdc, LLC
Ownership TypeFor Profit - Limited Liability Company
ChainAspen Skilled Healthcare (35 nursing homes)
Chain Average Overall Rating3.7 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with The Springs Healthcare Center at the Carlotta in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1801597968
MatchConfirmed listed in Medicare enrollment records
Organization NameApdc, LLC
Address41505 Carlotta Dr, Palm Desert, CA 92211
Phone Number760-346-5420

NPI Number1003201641
MatchPossible same name, address or phone number
Organization NameWatermark Carlotta, LLC
Doing Business AsThe Springs at the Carlotta
Address41505 Carlotta Dr, Palm Desert, CA 92211
Phone Number760-346-5420

NPI Number1093476905
MatchPossible same name, address or phone number
Organization NameWell Trevi Carlotta SNF LLC
Address41505 Carlotta Dr, Palm Desert, CA 92211
Phone Number760-345-5420

NPI Number1497708820
MatchPossible same name, address or phone number
Organization NameFountains Carlotta SL, LP
Doing Business AsThe Fountains at the Carlotta
Address41505 Carlotta Dr, Palm Desert, CA 92211
Phone Number760-346-5420

NPI Number1679951768
MatchPossible same name, address or phone number
Organization NameWatermark Carlotta, LLC
Doing Business AsThe Fountains at the Carlotta
Address41505 Carlotta Dr, Palm Desert, CA 92211
Phone Number760-346-5420

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for The Springs Healthcare Center at the Carlotta are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care The Springs Healthcare Center at the Carlotta give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of The Springs Healthcare Center at the Carlotta, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.63.86
Registered nurse (RN) hours per resident per day0.510.69
Licensed practical nurse (LPN) hours per resident per day1.560.86
Nurse aide hours per resident per day2.532.32
Total nurse staff hours per resident per day on the weekend4.193.42
RN hours per resident per day on the weekend0.30.48
Physical therapist hours per resident per day0.210.07
Total nursing staff turnover45%45.8%
Registered nurse turnover16.7%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in June, 2025, plus any complaint inspections), inspectors cited The Springs Healthcare Center at the Carlotta for 9 health deficiencies (national average: 9.3). All 24 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Jan 28, 2026Provide and implement an infection prevention and control program.
F0880, Infection Control, Complaint inspection
Potential for harm, isolatedCorrected by Feb 16, 2026
Dec 15, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Jan 5, 2026
Aug 19, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Sep 11, 2025
Jun 6, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Jun 27, 2025
Jun 6, 2025Dispose of garbage and refuse properly.
F0814, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Jun 27, 2025
Jun 6, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Jun 27, 2025
Jun 6, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Jun 27, 2025
Jun 6, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Jun 27, 2025
Jun 6, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Jun 27, 2025
May 15, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedPlan of correction
Jun 27, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Complaint inspection
Actual harm, isolatedCorrected by Jul 5, 2024
Jun 18, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Jun 21, 2024
Jun 18, 2024Provide and implement an infection prevention and control program.
F0880, Infection Control, Complaint inspection
Potential for harm, isolatedCorrected by Jun 21, 2024
May 2, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by May 23, 2024
May 2, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by May 23, 2024
May 2, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by May 23, 2024
May 2, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by May 23, 2024
May 2, 2024Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by May 23, 2024
Jan 19, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Feb 1, 2024
Jan 19, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Feb 1, 2024
Aug 10, 2023Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Aug 18, 2023
Feb 3, 2023Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 2, 2023
Feb 3, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Mar 2, 2023
Feb 3, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Mar 2, 2023

Quality of Resident Care:

These quality measures of The Springs Healthcare Center at the Carlotta, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased2.6313.87
Percentage of long-stay residents who lose too much weight05.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection01.59
Percentage of long-stay residents who have depressive symptoms012.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury03.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10093.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine99.5282.04
Percentage of short-stay residents who newly received an antipsychotic medication0.161.56
Percentage of long-stay residents whose ability to walk independently worsenedNot Available14.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication10.2619.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccineNot Available95.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine93.6479.75
Percentage of long-stay residents with pressure ulcers04.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence14.6919.01
Percentage of long-stay residents who received an antipsychotic medication015.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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