| The Willows at Howell | |
| 1500 Byron Road, Howell, Michigan 48855 | |
| (517) 552-9323 | |
| Name | The Willows at Howell |
|---|---|
| Location | 1500 Byron Road, Howell, Michigan |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 56 |
| Occupancy Rate | 97.32% |
| Medicare ID (CCN) | 235707 |
| Legal Business Name | Trilogy Healthcare of Livingston, LLC |
| Ownership Type | For Profit - Corporation |
| Chain | Trilogy Health Services (123 nursing homes) |
| Chain Average Overall Rating | 4.2 out of 5 |
| NPI Number | 1891183372 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Trilogy Healthcare of Livingston, LLC |
| Doing Business As | The Willows at Howell |
| Address | 1500 Byron Rd, Howell, MI 48855 |
| Phone Number | 517-552-9323 |
| NPI Number | 1083088553 |
| Match | Possible same name, address or phone number |
| Address | 1500 Byron Rd, Howell, MI 48855 |
| Phone Number | 517-552-9323 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.85 | 3.86 |
| Registered nurse (RN) hours per resident per day | 1.27 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.71 | 0.86 |
| Nurse aide hours per resident per day | 1.86 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.63 | 3.42 |
| RN hours per resident per day on the weekend | 1.09 | 0.48 |
| Physical therapist hours per resident per day | 0.1 | 0.07 |
| Total nursing staff turnover | 34.4% | 45.8% |
| Registered nurse turnover | 30% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Mar 31, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Apr 17, 2026 |
| Jan 22, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Feb 12, 2025 |
| Jan 22, 2025 | Assure that each resident’s assessment is updated at least once every 3 months. F0638, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Feb 12, 2025 |
| Jan 22, 2025 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Feb 12, 2025 |
| Jan 22, 2025 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Feb 12, 2025 |
| Jan 22, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Feb 12, 2025 |
| Nov 12, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Dec 4, 2024 |
| May 28, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, pattern | Corrected by Jun 14, 2024 |
| Mar 20, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Apr 16, 2024 |
| Mar 20, 2024 | Allow residents to self-administer drugs if determined clinically appropriate. F0554, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Apr 16, 2024 |
| Mar 20, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Apr 16, 2024 |
| Mar 20, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 16, 2024 |
| Mar 20, 2024 | Provide enough food/fluids to maintain a resident's health. F0692, Quality of Life and Care, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Apr 16, 2024 |
| Mar 20, 2024 | Provide or obtain dental services for each resident. F0791, Quality of Life and Care, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Apr 16, 2024 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 9.68 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 3.13 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 1.53 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 5.1 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.93 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 99.51 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.85 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 8.11 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 33.33 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 98.95 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 0 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 19.52 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 0 | 15.38 |