Trinity Oaks in Salisbury, NC

Trinity Oaks is a medicare and medicaid certified nursing home in Salisbury, North Carolina. It is located in Rowan county at 820 Klumac Road, Salisbury, North Carolina 28144. You can reach out to the office of Trinity Oaks via phone at (704) 637-3784. This skilled nursing facility has 115 federally certified beds with average occupancy rate of 94.09%. The nursing facility is classified as "Continuing Care Retirement Community" by CMS and its legal business name is Lutheran Home at Trinity Oaks, Inc. and has the following ownership type - Non Profit - Corporation. It is part of Lutheran Services Carolinas, a chain of 9 nursing homes.

Trinity Oaks (Medicare CCN 345153) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1976 (50 years certified) and the last quality survey was conducted in April, 2026.

Contact Information

Trinity Oaks
820 Klumac Road, Salisbury, North Carolina 28144
(704) 637-3784

Map and Direction



Nursing Home Profile

NameTrinity Oaks
Location820 Klumac Road, Salisbury, North Carolina
Certified ByMedicare and Medicaid
No. of Certified Beds115
Occupancy Rate94.09%
Medicare ID (CCN)345153
Legal Business NameLutheran Home at Trinity Oaks, Inc.
Ownership TypeNon Profit - Corporation
ChainLutheran Services Carolinas (9 nursing homes)
Chain Average Overall Rating4.2 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Trinity Oaks in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1447254149
MatchConfirmed listed in Medicare enrollment records
Organization NameLutheran Home at Trinity Oaks, Inc.
Doing Business AsLutheran Home at Trinity Oaks
Address820 Klumac Rd, Salisbury, NC 28144
Phone Number704-637-3784

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Trinity Oaks are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Trinity Oaks give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Trinity Oaks, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.33.86
Registered nurse (RN) hours per resident per day0.830.69
Licensed practical nurse (LPN) hours per resident per day0.540.86
Nurse aide hours per resident per day2.932.32
Total nurse staff hours per resident per day on the weekend3.73.42
RN hours per resident per day on the weekend0.570.48
Physical therapist hours per resident per day0.040.07
Total nursing staff turnover30.1%45.8%
Registered nurse turnover19%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in April, 2026, plus any complaint inspections), inspectors cited Trinity Oaks for 0 health deficiencies (national average: 9.3). All 15 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Feb 24, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Mar 6, 2025
Feb 24, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Mar 6, 2025
Feb 24, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Mar 6, 2025
Feb 24, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Mar 20, 2025
Feb 24, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Mar 14, 2025
Feb 24, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Mar 13, 2025
Oct 26, 2023Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
F0851, Administration, Standard inspection
Potential for harm, widespreadCorrected by Nov 17, 2023
Oct 26, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Nov 17, 2023
Oct 26, 2023Dispose of garbage and refuse properly.
F0814, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Nov 17, 2023
Oct 26, 2023Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Nov 17, 2023
Oct 26, 2023Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Nov 17, 2023
Oct 26, 2023Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Nov 17, 2023
Oct 26, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Nov 17, 2023
Oct 26, 2023Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Nov 17, 2023
Oct 26, 2023Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867, Administration, Standard inspection
Potential for harm, isolatedCorrected by Nov 17, 2023

Quality of Resident Care:

These quality measures of Trinity Oaks, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased25.513.87
Percentage of long-stay residents who lose too much weight8.025.19
Percentage of long-stay residents with a catheter inserted and left in their bladder0.20.82
Percentage of long-stay residents with a urinary tract infection2.031.59
Percentage of long-stay residents who have depressive symptoms0.8112.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury4.293.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine89.3993.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine80.0882.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened30.7214.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication17.2419.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine78.8595.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine87.579.75
Percentage of long-stay residents with pressure ulcers6.434.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence29.919.01
Percentage of long-stay residents who received an antipsychotic medication3.3615.38

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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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