Twin Lakes in Cincinnati, OH

Twin Lakes is a medicare and medicaid certified nursing home in Cincinnati, Ohio. It is located in Hamilton county at 9840 Montgomery Road, Cincinnati, Ohio 45242. You can reach out to the office of Twin Lakes via phone at (513) 247-1301. This skilled nursing facility has 43 federally certified beds with average occupancy rate of 91.4%. The nursing facility is classified as "Continuing Care Retirement Community" by CMS and its legal business name is Twin Lakes and has the following ownership type - Non Profit - Corporation.

Twin Lakes (Medicare CCN 366319) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 2006 (20 years certified) and the last quality survey was conducted in June, 2024.

Contact Information

Twin Lakes
9840 Montgomery Road, Cincinnati, Ohio 45242
(513) 247-1301

Map and Direction



Nursing Home Profile

NameTwin Lakes
Location9840 Montgomery Road, Cincinnati, Ohio
Certified ByMedicare and Medicaid
No. of Certified Beds43
Occupancy Rate91.4%
Medicare ID (CCN)366319
Legal Business NameTwin Lakes
Ownership TypeNon Profit - Corporation

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Twin Lakes in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1144377276
MatchConfirmed listed in Medicare enrollment records
Organization NameTwin Lakes
Address9840 Montgomery Rd, Cincinnati, OH 45242
Phone Number513-247-1300

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Twin Lakes are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Twin Lakes give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Twin Lakes, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day5.743.86
Registered nurse (RN) hours per resident per day1.60.69
Licensed practical nurse (LPN) hours per resident per day1.140.86
Nurse aide hours per resident per day32.32
Total nurse staff hours per resident per day on the weekend4.983.42
RN hours per resident per day on the weekend0.990.48
Physical therapist hours per resident per day0.530.07
Total nursing staff turnover40.7%45.8%
Registered nurse turnover30.8%42.9%
Number of administrators who have left the nursing home10.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in June, 2024, plus any complaint inspections), inspectors cited Twin Lakes for 0 health deficiencies (national average: 9.3). All 3 citations since 2021 are listed below.

DateDeficiencyHarm LevelStatus
Jul 8, 2021Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Aug 20, 2021
Jul 8, 2021Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Aug 20, 2021
Jul 8, 2021Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Aug 20, 2021

Quality of Resident Care:

These quality measures of Twin Lakes, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased23.3813.87
Percentage of long-stay residents who lose too much weight7.595.19
Percentage of long-stay residents with a catheter inserted and left in their bladder1.750.82
Percentage of long-stay residents with a urinary tract infection1.791.59
Percentage of long-stay residents who have depressive symptoms012.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury3.543.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10093.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine96.3482.04
Percentage of short-stay residents who newly received an antipsychotic medication3.131.56
Percentage of long-stay residents whose ability to walk independently worsened25.4514.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication33.7519.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine96.395.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine93.8179.75
Percentage of long-stay residents with pressure ulcers1.694.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence24.2519.01
Percentage of long-stay residents who received an antipsychotic medication14.7115.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

Medicare Care Compare

Medicare's Care Compare (which replaced Nursing Home Compare in 2020) lets you compare nursing homes. It covers the star ratings, health inspections, staffing and quality of care of the nearly 15,000 nursing homes that take part in Medicare or Medicaid.

Note: Nursing homes that are not Medicare or Medicaid certified are not on Care Compare; they can be licensed by the state.

Medicare Program: Medicare is a federal government program which provides health insurance to people who are 65 or older. This program also covers certain younger people with disabilities (who receive Social Security Disability Insurance - SSDI), and people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant, sometimes called ESRD.

Medicare Assignment: Assignment means that your doctor, provider, or supplier agrees (or is required by law) to accept the Medicare-approved amount as full payment for covered services. Most doctors, providers, and suppliers accept assignment, but you should always check to make sure. Participating providers have signed an agreement to accept assignment for all Medicare-covered services.

NPI Number: The National Provider Identifier (NPI) is a unique identification number for covered health care providers. The NPI must be used in lieu of legacy provider identifiers in the HIPAA standards transactions. Covered health care providers and all health plans and health care clearinghouses must use the NPIs in the administrative and financial transactions adopted under HIPAA (Health Insurance Portability and Accountability Act).

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