| Arbor Post Acute | |
| 1200 Springfield Drive, Chico, California 95928 | |
| (530) 342-4885 | |
| Name | Arbor Post Acute |
|---|---|
| Location | 1200 Springfield Drive, Chico, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 144 |
| Occupancy Rate | 96.74% |
| Medicare ID (CCN) | 555304 |
| Legal Business Name | Arbor Post Acute LLC |
| Ownership Type | For Profit - Corporation |
| Chain | Pacs Group (274 nursing homes) |
| Chain Average Overall Rating | 2.9 out of 5 |
| NPI Number | 1689179798 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Arbor Post Acute, LLC |
| Doing Business As | Arbor Post Acute |
| Address | 1200 Springfield Dr, Chico, CA 95928 |
| Phone Number | 530-342-4885 |
| NPI Number | 1306894258 |
| Match | Possible same name, address or phone number |
| Organization Name | Evergreen at Chico, L.L.C. |
| Doing Business As | Twin Oaks Post Acute Rehab |
| Address | 1200 Springfield Dr, Chico, CA 95928 |
| Phone Number | 530-342-4885 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.92 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.32 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.13 | 0.86 |
| Nurse aide hours per resident per day | 2.47 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.63 | 3.42 |
| RN hours per resident per day on the weekend | 0.24 | 0.48 |
| Physical therapist hours per resident per day | 0.08 | 0.07 |
| Total nursing staff turnover | 42.5% | 45.8% |
| Registered nurse turnover | 46.2% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | Yes |
| Number of Fines | 2 |
| Total Amount of Fines in Dollars | $61,825 |
| Number of Payment Denials | 1 |
| Total Number of Penalties | 3 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Feb 4, 2026 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Feb 6, 2026 |
| Feb 4, 2026 | Provide or get specialized rehabilitative services as required for a resident. F0825, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Feb 6, 2026 |
| Jul 14, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Aug 2, 2025 |
| Jul 14, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Aug 2, 2025 |
| Jul 14, 2025 | Provide safe, appropriate pain management for a resident who requires such services. F0697, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Aug 2, 2025 |
| Mar 13, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Potential for harm, pattern | Corrected by Mar 18, 2025 |
| Mar 13, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Mar 18, 2025 |
| Mar 12, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Mar 18, 2025 |
| Jan 24, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Actual harm, isolated | Corrected by Mar 18, 2025 |
| Jan 24, 2025 | Provide safe, appropriate pain management for a resident who requires such services. F0697, Quality of Life and Care, Standard inspection | Actual harm, isolated | Corrected by Feb 21, 2025 |
| Jan 24, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Feb 21, 2025 |
| Jan 24, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by Feb 21, 2025 |
| Jan 24, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Feb 21, 2025 |
| Jan 24, 2025 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Feb 21, 2025 |
| Jan 24, 2025 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Feb 21, 2025 |
| Jan 24, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Feb 21, 2025 |
| Jan 24, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Feb 21, 2025 |
| Jan 24, 2025 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Feb 21, 2025 |
| Jan 24, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Feb 21, 2025 |
| Jan 24, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Feb 21, 2025 |
| Jan 24, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 18, 2025 |
| Jan 24, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 20, 2025 |
| Jan 24, 2025 | Observe each nurse aide's job performance and give regular training. F0730, Nursing and Physician Services, Standard inspection | Potential for harm, isolated | Corrected by Feb 21, 2025 |
| Jan 24, 2025 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Feb 21, 2025 |
| Jan 24, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Feb 21, 2025 |
| Jan 24, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Feb 21, 2025 |
| Jan 24, 2025 | Have policies on smoking. F0926, Environmental, Standard inspection | Potential for harm, isolated | Corrected by Feb 21, 2025 |
| Jan 15, 2025 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726, Nursing and Physician Services, Complaint inspection | Potential for harm, isolated | Corrected by Jan 28, 2025 |
| Nov 21, 2024 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Dec 13, 2024 |
| Nov 21, 2024 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. F0559, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Dec 13, 2024 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 5.9 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 0 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.77 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 3.61 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 2.24 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 99.57 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.78 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 9.15 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 16.97 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 97.5 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 0.47 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 12.29 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 4.87 | 15.38 |
California Park Post Acute Location: 2850 Sierra Sunrise Terrace, Chico, California 95928 Phone: (530) 894-1010 |