Upstate University Hosp at Community General T C U in Syracuse, NY

Upstate University Hosp at Community General T C U is a medicare certified nursing home in Syracuse, New York. It is located in Onondaga county at 4900 Broad Road, Syracuse, New York 13215. You can reach out to the office of Upstate University Hosp at Community General T C U via phone at (315) 492-5786. This skilled nursing facility has 20 federally certified beds with average occupancy rate of 83.5%. Its legal business name is Suny Health Science Center at Syracuse and has the following ownership type - Government - State.

Upstate University Hosp at Community General T C U (Medicare CCN 335870) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicare program. This means if you are part of medicare program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 2014 (12 years certified) and the last quality survey was conducted in July, 2025.

Contact Information

Upstate University Hosp at Community General T C U
4900 Broad Road, Syracuse, New York 13215
(315) 492-5786

Map and Direction



Nursing Home Profile

NameUpstate University Hosp at Community General T C U
Location4900 Broad Road, Syracuse, New York
Certified ByMedicare
No. of Certified Beds20
Occupancy Rate83.5%
Medicare ID (CCN)335870
Legal Business NameSuny Health Science Center at Syracuse
Ownership TypeGovernment - State

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Upstate University Hosp at Community General T C U in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1568884716
MatchConfirmed listed in Medicare enrollment records
Organization NameSuny Health Science Center at Syracuse
Doing Business AsUpstate Medical University
Address4900 Broad Rd, Syracuse, NY 13215
Phone Number315-464-6530

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Upstate University Hosp at Community General T C U are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Upstate University Hosp at Community General T C U give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Upstate University Hosp at Community General T C U, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day8.213.86
Registered nurse (RN) hours per resident per day6.540.69
Licensed practical nurse (LPN) hours per resident per day1.670.86
Nurse aide hours per resident per day02.32
Total nurse staff hours per resident per day on the weekend8.033.42
RN hours per resident per day on the weekend6.310.48
Physical therapist hours per resident per day0.280.07
Total nursing staff turnover53.7%45.8%
Registered nurse turnover51.9%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in July, 2025, plus any complaint inspections), inspectors cited Upstate University Hosp at Community General T C U for 1 health deficiencies (national average: 9.3). All 4 citations since 2021 are listed below.

DateDeficiencyHarm LevelStatus
Jul 25, 2025Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835, Administration, Standard inspection
Minimal harm potential, widespreadNo plan of correction
Mar 13, 2024Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by May 12, 2024
Mar 13, 2024Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835, Administration, Standard inspection
Minimal harm potential, widespreadCorrected by Apr 30, 2024
Dec 29, 2021Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Jan 18, 2022

Quality of Resident Care:

These quality measures of Upstate University Hosp at Community General T C U, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increasedNot Available13.87
Percentage of long-stay residents who lose too much weightNot Available5.19
Percentage of long-stay residents with a catheter inserted and left in their bladderNot Available0.82
Percentage of long-stay residents with a urinary tract infectionNot Available1.59
Percentage of long-stay residents who have depressive symptomsNot Available12.8
Percentage of long-stay residents who were physically restrainedNot Available0.13
Percentage of long-stay residents experiencing one or more falls with major injuryNot Available3.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccineNot Available93.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine93.8682.04
Percentage of short-stay residents who newly received an antipsychotic medication1.251.56
Percentage of long-stay residents whose ability to walk independently worsenedNot Available14.07
Percentage of long-stay residents who received an antianxiety or hypnotic medicationNot Available19.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccineNot Available95.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine99.1579.75
Percentage of long-stay residents with pressure ulcersNot Available4.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinenceNot Available19.01
Percentage of long-stay residents who received an antipsychotic medicationNot Available15.38

Reviews and Comments


Other Nursing Homes in Syracuse, NY

Bishop Rehabilitation and Nursing Center
Location: 918 James Street, Syracuse, New York 13203
Phone: (315) 474-1561    
Central Park Rehabilitation and Nursing Center
Location: 116 East Castle Street, Syracuse, New York 13205
Phone: (315) 475-1641    
Jewish Home of Central New York
Location: 4101 E Genesee St, Syracuse, New York 13214
Phone: (315) 446-9111    
Loretto Health and Rehabilitation Center
Location: 700 East Brighton Avenue, Syracuse, New York 13205
Phone: (315) 469-5570    
St Camillus Residential Health Care Facility
Location: 813 Fay Road, Syracuse, New York 13219
Phone: (315) 488-2951    
Van Duyn Center for Rehabilitation and Nursing
Location: 5075 West Seneca Turnpike, Syracuse, New York 13215
Phone: (315) 449-6000    

Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

Medicare Care Compare

Medicare's Care Compare (which replaced Nursing Home Compare in 2020) lets you compare nursing homes. It covers the star ratings, health inspections, staffing and quality of care of the nearly 15,000 nursing homes that take part in Medicare or Medicaid.

Note: Nursing homes that are not Medicare or Medicaid certified are not on Care Compare; they can be licensed by the state.

Medicare Program: Medicare is a federal government program which provides health insurance to people who are 65 or older. This program also covers certain younger people with disabilities (who receive Social Security Disability Insurance - SSDI), and people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant, sometimes called ESRD.

Medicare Assignment: Assignment means that your doctor, provider, or supplier agrees (or is required by law) to accept the Medicare-approved amount as full payment for covered services. Most doctors, providers, and suppliers accept assignment, but you should always check to make sure. Participating providers have signed an agreement to accept assignment for all Medicare-covered services.

NPI Number: The National Provider Identifier (NPI) is a unique identification number for covered health care providers. The NPI must be used in lieu of legacy provider identifiers in the HIPAA standards transactions. Covered health care providers and all health plans and health care clearinghouses must use the NPIs in the administrative and financial transactions adopted under HIPAA (Health Insurance Portability and Accountability Act).

Our Data: Information on www.medicarelist.com is built using data sources published by Centers for Medicare & Medicaid Services (CMS) under Freedom of Information Act (FOIA). The information disclosed on the NPI Registry are FOIA-disclosable and are required to be disclosed under the FOIA and the eFOIA amendments to the FOIA. There is no way to 'opt out' or 'suppress' the NPPES record data for health care providers with active NPIs.