| Havencare at Valerie Manor | |
| 1360 Torringford St, Torrington, Connecticut 06790 | |
| (860) 489-1008 | |
| Name | Havencare at Valerie Manor |
|---|---|
| Location | 1360 Torringford St, Torrington, Connecticut |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 151 |
| Occupancy Rate | 88.87% |
| Medicare ID (CCN) | 075332 |
| Legal Business Name | Valerie Opco LLC |
| Ownership Type | For Profit - Corporation |
| NPI Number | 1346040565 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Valerie Opco LLC |
| Doing Business As | Havencare at Valerie Manor |
| Address | 1360 Torringford St, Torrington, CT 06790 |
| Phone Number | 860-489-1008 |
| NPI Number | 1003804873 |
| Match | Possible same name, address or phone number |
| Organization Name | Haven Health Center of Litchfield Hills, LLC |
| Doing Business As | Haven Health Center of Torrington |
| Address | 225 Wyoming Ave, Torrington, CT 06790 |
| Phone Number | 860-482-9868 |
| NPI Number | 1184729485 |
| Match | Possible same name, address or phone number |
| Organization Name | Valerie Manor Inc |
| Address | 1360 Torringford St, Torrington, CT 06790 |
| Phone Number | 860-489-1008 |
| NPI Number | 1417110248 |
| Match | Possible same name, address or phone number |
| Organization Name | Torrington Health & Rehabilitation Center |
| Address | 225 Wyoming Ave, Torrington, CT 06790 |
| Phone Number | 860-482-8563 |
| NPI Number | 1457970816 |
| Match | Possible same name, address or phone number |
| Organization Name | Valerie Manor Inc |
| Doing Business As | Torrington Specialty Care |
| Address | 225 Wyoming Ave, Torrington, CT 06790 |
| Phone Number | 860-618-9066 |
| NPI Number | 1467895862 |
| Match | Possible same name, address or phone number |
| Organization Name | Valerie Manor, Inc. |
| Doing Business As | Valerie Manor |
| Address | 1360 Torringford St, Torrington, CT 06790 |
| Phone Number | 860-489-1008 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.5 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.31 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.98 | 0.86 |
| Nurse aide hours per resident per day | 2.22 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.21 | 3.42 |
| RN hours per resident per day on the weekend | 0.22 | 0.48 |
| Physical therapist hours per resident per day | 0.06 | 0.07 |
| Total nursing staff turnover | 48.5% | 45.8% |
| Registered nurse turnover | 68.4% | 42.9% |
| Number of administrators who have left the nursing home | 3 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | Yes |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| May 26, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Jun 30, 2026 |
| Mar 24, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. F0602, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Past non-compliance (already corrected) |
| Mar 24, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Apr 18, 2026 |
| Mar 24, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Past non-compliance (already corrected) |
| Jan 21, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, widespread | Corrected by Feb 25, 2026 |
| Jan 21, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Feb 25, 2026 |
| Jan 21, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Feb 25, 2026 |
| Jan 21, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 2, 2026 |
| Jan 21, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Feb 25, 2026 |
| Jan 21, 2026 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 2, 2026 |
| Jan 21, 2026 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. F0808, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Feb 25, 2026 |
| Jan 21, 2026 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. F0810, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Mar 2, 2026 |
| Jan 21, 2026 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Feb 25, 2026 |
| Jan 21, 2026 | Have a plan that describes the process for conducting QAPI and QAA activities. F0865, Administration, Standard inspection | Minimal harm potential, widespread | Corrected by Feb 25, 2026 |
| Jan 21, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Minimal harm potential, pattern | Corrected by Feb 25, 2026 |
| Jan 21, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Minimal harm potential, pattern | Corrected by Feb 25, 2026 |
| Oct 28, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Dec 9, 2025 |
| Aug 19, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, pattern | Corrected by Sep 23, 2025 |
| Jul 16, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Aug 7, 2025 |
| May 6, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Past non-compliance (already corrected) |
| Mar 17, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Apr 18, 2025 |
| Mar 5, 2025 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Apr 6, 2025 |
| Mar 5, 2025 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. F0622, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Apr 6, 2025 |
| Mar 5, 2025 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. F0626, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Apr 6, 2025 |
| Mar 5, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Apr 6, 2025 |
| Mar 5, 2025 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. F0661, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Apr 6, 2025 |
| Mar 5, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Apr 6, 2025 |
| Mar 5, 2025 | Provide safe, appropriate pain management for a resident who requires such services. F0697, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Apr 6, 2025 |
| Jan 2, 2025 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Past non-compliance (already corrected) |
| Jan 2, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Past non-compliance (already corrected) |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 13.09 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 6.9 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.56 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.64 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 32.12 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 5.86 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 83.26 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 60.16 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.41 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 15.21 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 25.06 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 95.35 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 76.61 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 4.05 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 27.12 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 13.7 | 15.38 |
Havencare at Litchfield Woods Location: 255 Roberts St, Torrington, Connecticut 06790 Phone: (860) 489-5801 |
Torrington Center for Nursing & Rehabilitation LLC Location: 80 Fern Dr, Torrington, Connecticut 06790 Phone: (860) 294-7300 |
Wolcott Hall Nursing Center, Inc Location: 215 Forest St, Torrington, Connecticut 06790 Phone: (860) 482-8554 |