Valley West Health Care Center in Eugene, OR

Valley West Health Care Center is a medicare and medicaid certified nursing home in Eugene, Oregon. It is located in Lane county at 2300 Warren Street, Eugene, Oregon 97405. You can reach out to the office of Valley West Health Care Center via phone at (541) 686-2828. This skilled nursing facility has 121 federally certified beds with average occupancy rate of 63.31%. Its legal business name is Valley West Operations LLC and has the following ownership type - For Profit - Corporation. It is part of Life Care Centers of America, a chain of 194 nursing homes.

Valley West Health Care Center (Medicare CCN 385120) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1972 (54 years certified) and the last quality survey was conducted in May, 2025.

Contact Information

Valley West Health Care Center
2300 Warren Street, Eugene, Oregon 97405
(541) 686-2828

Map and Direction



Nursing Home Profile

NameValley West Health Care Center
Location2300 Warren Street, Eugene, Oregon
Certified ByMedicare and Medicaid
No. of Certified Beds121
Occupancy Rate63.31%
Medicare ID (CCN)385120
Legal Business NameValley West Operations LLC
Ownership TypeFor Profit - Corporation
ChainLife Care Centers of America (194 nursing homes)
Chain Average Overall Rating3.4 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Valley West Health Care Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1053852327
MatchConfirmed listed in Medicare enrollment records
Organization NameValley West Operations, LLC
Doing Business AsValley West Health Care Center
Address2300 Warren St, Eugene, OR 97405
Phone Number541-686-2828

NPI Number1083669105
MatchPossible same name, address or phone number
Organization NameLife Care Centers of America, Inc.
Doing Business AsValley West Health Care Center
Address2300 Warren St, Eugene, OR 97405
Phone Number541-686-2828

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Valley West Health Care Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Valley West Health Care Center give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Valley West Health Care Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.413.86
Registered nurse (RN) hours per resident per day0.420.69
Licensed practical nurse (LPN) hours per resident per day1.110.86
Nurse aide hours per resident per day2.892.32
Total nurse staff hours per resident per day on the weekend3.973.42
RN hours per resident per day on the weekend0.210.48
Physical therapist hours per resident per day0.080.07
Total nursing staff turnover34.9%45.8%
Registered nurse turnover71.4%42.9%
Number of administrators who have left the nursing home10.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines1
Total Amount of Fines in Dollars$3,145
Number of Payment Denials0
Total Number of Penalties1

Health Inspections:

In its most recent inspection cycle (standard health inspection in May, 2025, plus any complaint inspections), inspectors cited Valley West Health Care Center for 8 health deficiencies (national average: 9.3). The 30 most recent of its 56 citations since 2022 are listed below.

DateDeficiencyHarm LevelStatus
Jun 25, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedPast non-compliance (already corrected)
May 23, 2025Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727, Nursing and Physician Services, Standard inspection
Potential for harm, patternPast non-compliance (already corrected)
May 23, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Jul 1, 2025
May 23, 2025Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883, Infection Control, Standard inspection, Complaint inspection
Potential for harm, patternCorrected by Jul 1, 2025
May 23, 2025Assess the resident when there is a significant change in condition
F0637, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jul 1, 2025
May 23, 2025Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jul 1, 2025
May 23, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jul 1, 2025
May 23, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Jul 1, 2025
May 23, 2025Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770, Administration, Standard inspection
Potential for harm, isolatedCorrected by Jul 1, 2025
Feb 9, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Mar 28, 2024
Feb 9, 2024Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Mar 28, 2024
Feb 9, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection, Complaint inspection
Potential for harm, patternCorrected by Mar 28, 2024
Feb 9, 2024Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725, Nursing and Physician Services, Standard inspection, Complaint inspection
Potential for harm, patternCorrected by Mar 28, 2024
Feb 9, 2024Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806, Nutrition and Dietary, Standard inspection, Complaint inspection
Potential for harm, patternCorrected by Mar 28, 2024
Feb 9, 2024Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Mar 28, 2024
Feb 9, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Mar 28, 2024
Feb 9, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Mar 28, 2024
Feb 9, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Mar 28, 2024
Feb 9, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Mar 28, 2024
Feb 9, 2024Assist a resident in gaining access to vision and hearing services.
F0685, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jun 14, 2024
Feb 9, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 28, 2024
Feb 9, 2024Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688, Quality of Life and Care, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Mar 28, 2024
Feb 9, 2024Provide enough food/fluids to maintain a resident's health.
F0692, Quality of Life and Care, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Jul 12, 2024
Feb 9, 2024Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Mar 28, 2024
Feb 9, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Mar 28, 2024
Feb 9, 2024Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770, Administration, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Mar 28, 2024
Feb 9, 2024Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Mar 28, 2024
Feb 9, 2024Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805, Nutrition and Dietary, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Jul 12, 2024
Dec 7, 2022Ensure that residents are free from significant medication errors.
F0760, Pharmacy Service, Standard inspection
Immediate jeopardy, isolatedCorrected by Jan 11, 2023
Dec 7, 2022Provide enough food/fluids to maintain a resident's health.
F0692, Quality of Life and Care, Standard inspection
Actual harm, isolatedCorrected by Jan 11, 2023

Quality of Resident Care:

These quality measures of Valley West Health Care Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased6.6313.87
Percentage of long-stay residents who lose too much weight2.345.19
Percentage of long-stay residents with a catheter inserted and left in their bladder2.230.82
Percentage of long-stay residents with a urinary tract infection01.59
Percentage of long-stay residents who have depressive symptoms3.4512.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury3.353.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine83.2593.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine60.9682.04
Percentage of short-stay residents who newly received an antipsychotic medication2.261.56
Percentage of long-stay residents whose ability to walk independently worsened8.2214.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication18.3919.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine98.3395.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine77.8879.75
Percentage of long-stay residents with pressure ulcers6.364.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence23.3119.01
Percentage of long-stay residents who received an antipsychotic medication9.5915.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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