Victoria Care Center in Baldwin Park, CA

Victoria Care Center is a medicare and medicaid certified nursing home in Baldwin Park, California. It is located in Los Angeles county at 3541 Puente Avenue, Baldwin Park, California 91706. You can reach out to the office of Victoria Care Center via phone at (626) 962-1043. This skilled nursing facility has 49 federally certified beds with average occupancy rate of 84.69%. Its legal business name is Puente Partners LLC and has the following ownership type - For Profit - Limited Liability Company. It is part of David Johnson, a chain of 48 nursing homes.

Victoria Care Center (Medicare CCN 555107) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1979 (47 years certified) and the last quality survey was conducted in April, 2026.

Contact Information

Victoria Care Center
3541 Puente Avenue, Baldwin Park, California 91706
(626) 962-1043

Map and Direction



Nursing Home Profile

NameVictoria Care Center
Location3541 Puente Avenue, Baldwin Park, California
Certified ByMedicare and Medicaid
No. of Certified Beds49
Occupancy Rate84.69%
Medicare ID (CCN)555107
Legal Business NamePuente Partners LLC
Ownership TypeFor Profit - Limited Liability Company
ChainDavid Johnson (48 nursing homes)
Chain Average Overall Rating3.2 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Victoria Care Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1720243199
MatchConfirmed listed in Medicare enrollment records
Organization NamePuente Partners,llc
Doing Business AsVictoria Care Center
Address3541 Puente Ave, Baldwin Park, CA 91706
Phone Number626-962-1043

NPI Number1467548461
MatchPossible same name, address or phone number
Organization NameTrinity Oakland, Inc
Doing Business AsRose Convalescent Hospital
Address3541 Puente Ave, Baldwin Park, CA 91706
Phone Number626-962-1043

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Victoria Care Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Victoria Care Center give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Victoria Care Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.553.86
Registered nurse (RN) hours per resident per day0.410.69
Licensed practical nurse (LPN) hours per resident per day1.550.86
Nurse aide hours per resident per day2.592.32
Total nurse staff hours per resident per day on the weekend4.073.42
RN hours per resident per day on the weekend0.270.48
Physical therapist hours per resident per day0.060.07
Total nursing staff turnover42.6%45.8%
Registered nurse turnover33.3%42.9%
Number of administrators who have left the nursing home10.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in April, 2026, plus any complaint inspections), inspectors cited Victoria Care Center for 10 health deficiencies (national average: 9.3). The 30 most recent of its 36 citations since 2024 are listed below.

DateDeficiencyHarm LevelStatus
Apr 9, 2026Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by May 1, 2026
Apr 9, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by May 1, 2026
Apr 9, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by May 1, 2026
Apr 9, 2026Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by May 1, 2026
Apr 9, 2026Post nurse staffing information every day.
F0732, Nursing and Physician Services, Standard inspection
Potential for harm, patternCorrected by May 1, 2026
Apr 9, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by May 1, 2026
Apr 9, 2026Reasonably accommodate the needs and preferences of each resident.
F0558, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by May 1, 2026
Apr 9, 2026Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by May 1, 2026
Apr 9, 2026Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by May 1, 2026
Apr 9, 2026Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
F0912, Environmental, Standard inspection
Minimal harm potential, patternCorrected by May 1, 2026
Jun 12, 2025Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Jun 12, 2025
May 16, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Jun 4, 2025
Feb 16, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Feb 26, 2025
Feb 16, 2025Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Feb 18, 2025
Feb 16, 2025Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Feb 18, 2025
Feb 16, 2025Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Feb 17, 2025
Feb 16, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Feb 17, 2025
Feb 16, 2025Reasonably accommodate the needs and preferences of each resident.
F0558, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Feb 19, 2025
Feb 16, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 17, 2025
Feb 16, 2025Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
F0912, Environmental, Standard inspection
Minimal harm potential, patternWaiver has been granted
Nov 5, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Nov 27, 2024
Jun 13, 2024Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
F0626, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Jul 2, 2024
Feb 11, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Feb 29, 2024
Feb 11, 2024Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Feb 29, 2024
Feb 11, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Feb 29, 2024
Feb 11, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Feb 29, 2024
Feb 11, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Feb 29, 2024
Feb 11, 2024Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Feb 29, 2024
Feb 11, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Feb 29, 2024
Feb 11, 2024Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 29, 2024

Quality of Resident Care:

These quality measures of Victoria Care Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased11.1113.87
Percentage of long-stay residents who lose too much weight1.485.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection0.741.59
Percentage of long-stay residents who have depressive symptoms1012.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury03.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine99.3293.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine99.0182.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened2.6114.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication8.9719.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine10079.75
Percentage of long-stay residents with pressure ulcers6.224.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence7.3319.01
Percentage of long-stay residents who received an antipsychotic medication1.9815.38

Reviews and Comments


Other Nursing Homes in Baldwin Park, CA

Coast Care Convalescent Center
Location: 14518 E. Los Angeles St., Baldwin Park, California 91706
Phone: (626) 337-7229    
Garden View Post Acute Rehabilitation
Location: 14475 Garden View Lane, Baldwin Park, California 91706
Phone: (626) 962-7095    
Sierra View Care Center
Location: 14318 Ohio Street, Baldwin Park, California 91706
Phone: (626) 960-1971    

Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

Medicare Care Compare

Medicare's Care Compare (which replaced Nursing Home Compare in 2020) lets you compare nursing homes. It covers the star ratings, health inspections, staffing and quality of care of the nearly 15,000 nursing homes that take part in Medicare or Medicaid.

Note: Nursing homes that are not Medicare or Medicaid certified are not on Care Compare; they can be licensed by the state.

Medicare Program: Medicare is a federal government program which provides health insurance to people who are 65 or older. This program also covers certain younger people with disabilities (who receive Social Security Disability Insurance - SSDI), and people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant, sometimes called ESRD.

Medicare Assignment: Assignment means that your doctor, provider, or supplier agrees (or is required by law) to accept the Medicare-approved amount as full payment for covered services. Most doctors, providers, and suppliers accept assignment, but you should always check to make sure. Participating providers have signed an agreement to accept assignment for all Medicare-covered services.

NPI Number: The National Provider Identifier (NPI) is a unique identification number for covered health care providers. The NPI must be used in lieu of legacy provider identifiers in the HIPAA standards transactions. Covered health care providers and all health plans and health care clearinghouses must use the NPIs in the administrative and financial transactions adopted under HIPAA (Health Insurance Portability and Accountability Act).

Our Data: Information on www.medicarelist.com is built using data sources published by Centers for Medicare & Medicaid Services (CMS) under Freedom of Information Act (FOIA). The information disclosed on the NPI Registry are FOIA-disclosable and are required to be disclosed under the FOIA and the eFOIA amendments to the FOIA. There is no way to 'opt out' or 'suppress' the NPPES record data for health care providers with active NPIs.