| Viewcrest Health Center | |
| 3111 Church Street, Duluth, Minnesota 55811 | |
| (218) 727-8801 | |
| Name | Viewcrest Health Center |
|---|---|
| Location | 3111 Church Street, Duluth, Minnesota |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 88 |
| Occupancy Rate | 95.34% |
| Medicare ID (CCN) | 245414 |
| Legal Business Name | Duluth Health Services |
| Ownership Type | Non Profit - Church Related |
| Chain | St. Francis Health Services (14 nursing homes) |
| Chain Average Overall Rating | 2.8 out of 5 |
| NPI Number | 1174571996 |
| Match | Possible same name, address or phone number |
| Organization Name | Duluth Health Services |
| Doing Business As | Viewcrest Health Center |
| Address | 3111 Church Pl, Duluth, MN 55811 |
| Phone Number | 218-727-8801 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.44 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.74 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.29 | 0.86 |
| Nurse aide hours per resident per day | 2.41 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.14 | 3.42 |
| RN hours per resident per day on the weekend | 0.41 | 0.48 |
| Physical therapist hours per resident per day | 0.04 | 0.07 |
| Total nursing staff turnover | 52.3% | 45.8% |
| Registered nurse turnover | 42.1% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 5 |
| Total Amount of Fines in Dollars | $71,076 |
| Number of Payment Denials | 1 |
| Total Number of Penalties | 6 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Jun 2, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Jul 7, 2026 |
| Mar 21, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Immediate jeopardy, isolated | Past non-compliance (already corrected) |
| Aug 29, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, isolated | Corrected by Oct 4, 2024 |
| Jul 11, 2024 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Aug 7, 2024 |
| Jul 11, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Aug 7, 2024 |
| Jul 11, 2024 | Allow residents to self-administer drugs if determined clinically appropriate. F0554, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Aug 7, 2024 |
| Jul 11, 2024 | PASARR screening for Mental disorders or Intellectual Disabilities F0645, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Aug 7, 2024 |
| Jul 11, 2024 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Aug 7, 2024 |
| May 14, 2024 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Complaint inspection | Immediate jeopardy, isolated | Past non-compliance (already corrected) |
| Feb 14, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Past non-compliance (already corrected) |
| Sep 21, 2023 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Nov 8, 2023 |
| Sep 21, 2023 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, widespread | Corrected by Nov 8, 2023 |
| Sep 21, 2023 | Honor the resident's right to manage his or her financial affairs. F0567, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Nov 8, 2023 |
| Sep 21, 2023 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. F0568, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Nov 8, 2023 |
| Sep 21, 2023 | Assure the security of all personal funds of residents deposited with the facility. F0570, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Nov 8, 2023 |
| Sep 21, 2023 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Nov 8, 2023 |
| Sep 21, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Nov 8, 2023 |
| Sep 21, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Nov 8, 2023 |
| Sep 21, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Nov 8, 2023 |
| Sep 21, 2023 | Provide activities to meet all resident's needs. F0679, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Nov 8, 2023 |
| Sep 21, 2023 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Nov 8, 2023 |
| Sep 21, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Nov 8, 2023 |
| Sep 21, 2023 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Nov 8, 2023 |
| Sep 21, 2023 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. F0744, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Nov 8, 2023 |
| Sep 21, 2023 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Nov 8, 2023 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 19.07 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 1.52 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 2.92 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.71 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 4.09 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0.7 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 3.52 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 90.49 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 57.31 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.4 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 21.16 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 19.4 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 95.45 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 77.27 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 6.55 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 29.47 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 15.57 | 15.38 |
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