| Elevate Care Windsor Park | |
| 2649 East 75th St, Chicago, Illinois 60649 | |
| (773) 356-9300 | |
| Name | Elevate Care Windsor Park |
|---|---|
| Location | 2649 East 75th St, Chicago, Illinois |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 240 |
| Occupancy Rate | 83.25% |
| Medicare ID (CCN) | 145970 |
| Legal Business Name | Elevate Care Windsor Park LLC |
| Ownership Type | For Profit - Corporation |
| Chain | Elevate Care (14 nursing homes) |
| Chain Average Overall Rating | 2.4 out of 5 |
| NPI Number | 1710604764 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Elevate Care Windsor Park LLC |
| Doing Business As | Elevate Care Windsor Park |
| Address | 2649 E 75th St, Chicago, IL 60649 |
| Phone Number | 773-356-9300 |
| NPI Number | 1376863019 |
| Match | Possible same name, address or phone number |
| Organization Name | Villa at Windsor Park Nursing and Living Center, LLC |
| Address | 2649 E 75th St, Chicago, IL 60649 |
| Phone Number | 773-356-9300 |
| NPI Number | 1487927968 |
| Match | Possible same name, address or phone number |
| Organization Name | Windsor Park Nursing |
| Doing Business As | Gensis |
| Address | 2649 E 75th St, Chicago, IL 60649 |
| Phone Number | 773-356-9300 |
| NPI Number | 1558603266 |
| Match | Possible same name, address or phone number |
| Organization Name | Genesis Rehab Services |
| Address | 2649 E 75th St, Chicago, IL 60649 |
| Phone Number | 773-721-5845 |
| NPI Number | 1659496966 |
| Match | Possible same name, address or phone number |
| Organization Name | Southshore Care Center, LLC |
| Doing Business As | South Shore Nursing & Rehab Center |
| Address | 2649 E 75th St, Chicago, IL 60649 |
| Phone Number | 773-356-9300 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 2.97 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.29 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 1.74 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 2.56 | 3.42 |
| RN hours per resident per day on the weekend | 0.17 | 0.48 |
| Physical therapist hours per resident per day | 0.03 | 0.07 |
| Total nursing staff turnover | 42.1% | 45.8% |
| Registered nurse turnover | 71.4% | 42.9% |
| Number of administrators who have left the nursing home | 1 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 5 |
| Total Amount of Fines in Dollars | $116,544 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 5 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Jun 12, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Jun 23, 2026 |
| Jun 12, 2026 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921, Environmental, Complaint inspection | Potential for harm, widespread | Corrected by Jun 23, 2026 |
| Jun 12, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Jun 23, 2026 |
| Jun 12, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jun 23, 2026 |
| Jun 12, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, isolated | Corrected by Jun 23, 2026 |
| Apr 3, 2026 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Apr 17, 2026 |
| Apr 3, 2026 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Apr 17, 2026 |
| Apr 3, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Apr 17, 2026 |
| Apr 3, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Apr 17, 2026 |
| Apr 3, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Apr 22, 2026 |
| Apr 3, 2026 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Apr 17, 2026 |
| Apr 3, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Apr 17, 2026 |
| Apr 3, 2026 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Apr 17, 2026 |
| Apr 3, 2026 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Apr 17, 2026 |
| Apr 3, 2026 | PASARR screening for Mental disorders or Intellectual Disabilities F0645, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Apr 17, 2026 |
| Apr 3, 2026 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 17, 2026 |
| Apr 3, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 19, 2026 |
| Apr 3, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Apr 22, 2026 |
| Apr 3, 2026 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Apr 19, 2026 |
| Apr 3, 2026 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Standard inspection | Minimal harm potential, widespread | No revisit needed |
| Mar 29, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725, Nursing and Physician Services, Complaint inspection | Potential for harm, pattern | Corrected by Mar 30, 2026 |
| Mar 29, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Complaint inspection | Potential for harm, pattern | Corrected by Apr 22, 2026 |
| Mar 29, 2026 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by Apr 22, 2026 |
| Jan 29, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Past non-compliance (already corrected) |
| Jul 25, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Jul 31, 2025 |
| Jul 25, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jul 31, 2025 |
| Jun 23, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Jul 1, 2025 |
| Jun 23, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, pattern | Corrected by Jul 1, 2025 |
| May 9, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by May 17, 2025 |
| Mar 6, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Actual harm, isolated | Corrected by Mar 25, 2025 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 5.49 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 9.72 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.69 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 1.06 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 99.42 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.79 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 93.02 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 22.11 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.67 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 7.23 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 6.06 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 82.27 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 25.3 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 7.12 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 6.11 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 28.21 | 15.38 |
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