Quality Life Services - Apollo in Apollo, PA

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Quality Life Services - Apollo is a medicare and medicaid certified nursing home in Apollo, Pennsylvania. It is located in Westmoreland county at 151 Goodview Drive, Apollo, Pennsylvania 15613. You can reach out to the office of Quality Life Services - Apollo via phone at (412) 727-3451. This skilled nursing facility has 177 federally certified beds with average occupancy rate of 84.46%. Its legal business name is Quality Life Services - Apollo, LLC and has the following ownership type - For Profit - Limited Liability Company. It is part of Quality Life Services, a chain of 10 nursing homes.

Quality Life Services - Apollo (Medicare CCN 395371) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1976 (50 years certified) and the last quality survey was conducted in May, 2025.

Contact Information

Quality Life Services - Apollo
151 Goodview Drive, Apollo, Pennsylvania 15613
(412) 727-3451

Map and Direction



Nursing Home Profile

NameQuality Life Services - Apollo
Location151 Goodview Drive, Apollo, Pennsylvania
Certified ByMedicare and Medicaid
No. of Certified Beds177
Occupancy Rate84.46%
Medicare ID (CCN)395371
Legal Business NameQuality Life Services - Apollo, LLC
Ownership TypeFor Profit - Limited Liability Company
ChainQuality Life Services (10 nursing homes)
Chain Average Overall Rating2.7 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Quality Life Services - Apollo in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1962277822
MatchConfirmed listed in Medicare enrollment records
Organization NameQuality Life Services - Apollo, LLC
Doing Business AsQuality Life Services - Apollo
Address151 Goodview Dr, Apollo, PA 15613
Phone Number724-727-3451

NPI Number1700875382
MatchPossible same name, address or phone number
Organization NameWest Haven Manor, LP
Address151 Goodview Drive, Apollo, PA 15613
Phone Number724-727-3451

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Quality Life Services - Apollo are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Quality Life Services - Apollo give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Quality Life Services - Apollo, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.253.86
Registered nurse (RN) hours per resident per day0.390.69
Licensed practical nurse (LPN) hours per resident per day0.930.86
Nurse aide hours per resident per day1.942.32
Total nurse staff hours per resident per day on the weekend2.973.42
RN hours per resident per day on the weekend0.290.48
Physical therapist hours per resident per day0.040.07
Total nursing staff turnover61.7%45.8%
Registered nurse turnover58.3%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)Yes
Number of Fines2
Total Amount of Fines in Dollars$60,109
Number of Payment Denials0
Total Number of Penalties2

Health Inspections:

In its most recent inspection cycle (standard health inspection in May, 2025, plus any complaint inspections), inspectors cited Quality Life Services - Apollo for 33 health deficiencies (national average: 9.3). The 30 most recent of its 75 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Jun 10, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection		Actual harm, isolatedCorrected by Jul 1, 2026
Jun 10, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628, Resident Rights, Complaint inspection		Potential for harm, isolatedCorrected by Jul 1, 2026
Feb 25, 2026Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
F0691, Quality of Life and Care, Complaint inspection		Potential for harm, isolatedCorrected by Apr 3, 2026
Jan 6, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection		Actual harm, isolatedCorrected by Jan 30, 2026
Nov 13, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection		Immediate jeopardy, isolatedCorrected by Dec 16, 2025
Nov 13, 2025Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835, Administration, Complaint inspection		Potential for harm, isolatedCorrected by Dec 16, 2025
Nov 13, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Complaint inspection		Potential for harm, isolatedCorrected by Dec 16, 2025
Sep 9, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection		Potential for harm, isolatedCorrected by Sep 24, 2025
May 22, 2025Ensure that residents are free from significant medication errors.
F0760, Pharmacy Service, Standard inspection, Complaint inspection		Actual harm, isolatedCorrected by Jun 16, 2025
May 22, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection		Potential for harm, widespreadCorrected by Jul 3, 2025
May 22, 2025Keep all essential equipment working safely.
F0908, Environmental, Standard inspection		Potential for harm, widespreadCorrected by Jul 3, 2025
May 22, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628, Resident Rights, Standard inspection		Potential for harm, patternCorrected by Jul 3, 2025
May 22, 2025Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636, Resident Assessment and Care Planning, Standard inspection		Potential for harm, patternCorrected by Jul 3, 2025
May 22, 2025Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection		Potential for harm, patternCorrected by Jul 3, 2025
May 22, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection		Potential for harm, patternCorrected by Jul 3, 2025
May 22, 2025Provide care or services that was trauma informed and/or culturally competent.
F0699, Quality of Life and Care, Standard inspection		Potential for harm, patternCorrected by Jul 3, 2025
May 22, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection		Potential for harm, patternCorrected by Jul 3, 2025
May 22, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection		Potential for harm, isolatedCorrected by Jul 3, 2025
May 22, 2025Reasonably accommodate the needs and preferences of each resident.
F0558, Resident Rights, Standard inspection		Potential for harm, isolatedCorrected by Jul 3, 2025
May 22, 2025Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604, Freedom from Abuse, Neglect, and Exploitation, Standard inspection		Potential for harm, isolatedCorrected by Jul 3, 2025
May 22, 2025Assure that each resident’s assessment is updated at least once every 3 months.
F0638, Resident Assessment and Care Planning, Standard inspection		Potential for harm, isolatedCorrected by Jul 3, 2025
May 22, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection		Potential for harm, isolatedCorrected by Jul 3, 2025
May 22, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection		Potential for harm, isolatedCorrected by Jul 3, 2025
May 22, 2025Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Standard inspection, Complaint inspection		Potential for harm, isolatedCorrected by Jul 3, 2025
May 22, 2025Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Jul 3, 2025
May 22, 2025Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Jul 3, 2025
May 22, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Jul 3, 2025
May 22, 2025Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Jul 3, 2025
May 22, 2025Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
F0711, Nursing and Physician Services, Standard inspection		Potential for harm, isolatedCorrected by Jul 3, 2025
May 22, 2025Observe each nurse aide's job performance and give regular training.
F0730, Nursing and Physician Services, Standard inspection		Potential for harm, isolatedCorrected by Jul 3, 2025

Quality of Resident Care:

These quality measures of Quality Life Services - Apollo, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased2.4613.87
Percentage of long-stay residents who lose too much weight9.225.19
Percentage of long-stay residents with a catheter inserted and left in their bladder1.240.82
Percentage of long-stay residents with a urinary tract infection1.461.59
Percentage of long-stay residents who have depressive symptoms17.4312.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury2.283.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10093.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine98.9882.04
Percentage of short-stay residents who newly received an antipsychotic medication1.751.56
Percentage of long-stay residents whose ability to walk independently worsened3.3514.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication13.7919.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine80.6595.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine54.1779.75
Percentage of long-stay residents with pressure ulcers2.444.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence30.7419.01
Percentage of long-stay residents who received an antipsychotic medication20.1715.38

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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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