West Side House Ltc Facility in Worcester, MA

West Side House Ltc Facility is a medicare and medicaid certified nursing home in Worcester, Massachusetts. It is located in Worcester county at 35 Fruit Street, Worcester, Massachusetts 01609. You can reach out to the office of West Side House Ltc Facility via phone at (978) 361-5032. This skilled nursing facility has 91 federally certified beds with average occupancy rate of 55.93%. Its legal business name is West Side Corporation and has the following ownership type - For Profit - Corporation. It is part of Elder Services, a chain of 6 nursing homes.

West Side House Ltc Facility (Medicare CCN 225500) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1990 (36 years certified) and the last quality survey was conducted in March, 2026.

Contact Information

West Side House Ltc Facility
35 Fruit Street, Worcester, Massachusetts 01609
(978) 361-5032

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Nursing Home Profile

NameWest Side House Ltc Facility
Location35 Fruit Street, Worcester, Massachusetts
Certified ByMedicare and Medicaid
No. of Certified Beds91
Occupancy Rate55.93%
Medicare ID (CCN)225500
Legal Business NameWest Side Corporation
Ownership TypeFor Profit - Corporation
ChainElder Services (6 nursing homes)
Chain Average Overall Rating2.2 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with West Side House Ltc Facility in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1013984871
MatchConfirmed listed in Medicare enrollment records
Organization NameWest Side Corporation
Doing Business AsWest Side House
Address35 Fruit St, Worcester, MA 01609
Phone Number508-752-6763

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for West Side House Ltc Facility are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care West Side House Ltc Facility give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of West Side House Ltc Facility, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.263.86
Registered nurse (RN) hours per resident per day0.470.69
Licensed practical nurse (LPN) hours per resident per day0.950.86
Nurse aide hours per resident per day2.842.32
Total nurse staff hours per resident per day on the weekend3.793.42
RN hours per resident per day on the weekend0.480.48
Physical therapist hours per resident per day0.040.07
Total nursing staff turnover50%45.8%
Registered nurse turnover70%42.9%
Number of administrators who have left the nursing home10.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in March, 2026, plus any complaint inspections), inspectors cited West Side House Ltc Facility for 0 health deficiencies (national average: 9.3). All 13 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Dec 30, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Jan 24, 2025
Dec 30, 2024Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Jan 24, 2025
Dec 30, 2024Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Jan 24, 2025
Dec 30, 2024Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Minimal harm potential, patternCorrected by Jan 24, 2025
Nov 6, 2024Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Dec 4, 2024
Sep 7, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Oct 4, 2023
Sep 7, 2023Ensure medication error rates are not 5 percent or greater.
F0759, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Sep 29, 2023
Sep 7, 2023Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883, Infection Control, Standard inspection
Potential for harm, patternCorrected by Sep 29, 2023
Sep 7, 2023Assess the resident when there is a significant change in condition
F0637, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Sep 29, 2023
Sep 7, 2023Provide activities to meet all resident's needs.
F0679, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Sep 29, 2023
Sep 7, 2023Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Sep 29, 2023
Sep 7, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Sep 29, 2023
Sep 7, 2023Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Sep 29, 2023

Quality of Resident Care:

These quality measures of West Side House Ltc Facility, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased15.5913.87
Percentage of long-stay residents who lose too much weight3.55.19
Percentage of long-stay residents with a catheter inserted and left in their bladder2.320.82
Percentage of long-stay residents with a urinary tract infection1.941.59
Percentage of long-stay residents who have depressive symptoms4.9212.8
Percentage of long-stay residents who were physically restrained0.480.13
Percentage of long-stay residents experiencing one or more falls with major injury1.933.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine89.8693.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccineNot Available82.04
Percentage of short-stay residents who newly received an antipsychotic medicationNot Available1.56
Percentage of long-stay residents whose ability to walk independently worsened8.9814.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication35.3219.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccineNot Available79.75
Percentage of long-stay residents with pressure ulcers2.54.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence10.5719.01
Percentage of long-stay residents who received an antipsychotic medication65.3515.38

Reviews and Comments


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