| Westgate Gardens Care Center | |
| 4525 W. Tulare Ave., Visalia, California 93277 | |
| (559) 733-0901 | |
| Name | Westgate Gardens Care Center |
|---|---|
| Location | 4525 W. Tulare Ave., Visalia, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 140 |
| Occupancy Rate | 96% |
| Medicare ID (CCN) | 555208 |
| Legal Business Name | Thyme Holdings, LLC |
| Ownership Type | For Profit - Corporation |
| Chain | Pacs Group (274 nursing homes) |
| Chain Average Overall Rating | 2.9 out of 5 |
| NPI Number | 1134427289 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Thyme Holdings, LLC |
| Doing Business As | Westgate Gardens Care Center |
| Address | 4525 W Tulare Ave, Visalia, CA 93277 |
| Phone Number | 559-733-0901 |
| NPI Number | 1093714263 |
| Match | Possible same name, address or phone number |
| Organization Name | Westgate Gardens Care Center, Inc. |
| Doing Business As | Westgate Gardens, Inc. |
| Address | 4525 W Tulare Ave, Visalia, CA 93277 |
| Phone Number | 559-733-0901 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.13 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.32 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.16 | 0.86 |
| Nurse aide hours per resident per day | 2.65 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.9 | 3.42 |
| RN hours per resident per day on the weekend | 0.24 | 0.48 |
| Physical therapist hours per resident per day | 0.09 | 0.07 |
| Total nursing staff turnover | 45.3% | 45.8% |
| Registered nurse turnover | 0% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 1 |
| Total Amount of Fines in Dollars | $10,317 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 1 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| May 28, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Jun 22, 2026 |
| Apr 9, 2026 | Keep residents' personal and medical records private and confidential. F0583, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Apr 24, 2026 |
| Feb 17, 2026 | Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space. F0917, Environmental, Complaint inspection | Potential for harm, isolated | Corrected by Feb 24, 2026 |
| Dec 22, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Dec 29, 2025 |
| Aug 5, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Sep 3, 2025 |
| Aug 5, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Sep 3, 2025 |
| Jul 1, 2025 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. F0837, Administration, Complaint inspection | Potential for harm, isolated | Corrected by Aug 12, 2025 |
| Jun 11, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Jul 30, 2025 |
| Jun 11, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Jul 30, 2025 |
| Jun 4, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Jul 20, 2025 |
| May 15, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Jun 13, 2025 |
| Apr 7, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by Apr 9, 2025 |
| Mar 28, 2025 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Mar 30, 2025 |
| Feb 24, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Mar 24, 2025 |
| Feb 24, 2025 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. F0847, Administration, Standard inspection | Potential for harm, pattern | Corrected by Mar 24, 2025 |
| Feb 24, 2025 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868, Administration, Standard inspection | Potential for harm, pattern | Corrected by Mar 24, 2025 |
| Feb 24, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Mar 24, 2025 |
| Feb 24, 2025 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Mar 24, 2025 |
| Feb 24, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Mar 24, 2025 |
| Feb 24, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Mar 24, 2025 |
| Feb 24, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Mar 24, 2025 |
| Feb 24, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Mar 24, 2025 |
| Jan 29, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Mar 4, 2025 |
| Jan 2, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Jan 3, 2025 |
| Sep 6, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Oct 3, 2024 |
| May 16, 2024 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. F0622, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Jun 28, 2024 |
| May 2, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by May 3, 2024 |
| Apr 23, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Apr 24, 2024 |
| Nov 29, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Dec 14, 2023 |
| Aug 21, 2023 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921, Environmental, Complaint inspection | Potential for harm, isolated | Corrected by Aug 31, 2023 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 12.23 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 0.59 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 1.85 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 7.54 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 2.37 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 99.89 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.32 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 14.22 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 13.24 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 93.75 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 1.51 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 3.56 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 13.31 | 15.38 |
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