Westgate Gardens Care Center in Visalia, CA

Westgate Gardens Care Center is a medicare and medicaid certified nursing home in Visalia, California. It is located in Tulare county at 4525 W. Tulare Ave., Visalia, California 93277. You can reach out to the office of Westgate Gardens Care Center via phone at (559) 733-0901. This skilled nursing facility has 140 federally certified beds with average occupancy rate of 96%. Its legal business name is Thyme Holdings, LLC and has the following ownership type - For Profit - Corporation. It is part of Pacs Group, a chain of 274 nursing homes.

Westgate Gardens Care Center (Medicare CCN 555208) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1985 (41 years certified) and the last quality survey was conducted in February, 2025.

Contact Information

Westgate Gardens Care Center
4525 W. Tulare Ave., Visalia, California 93277
(559) 733-0901

Map and Direction



Nursing Home Profile

NameWestgate Gardens Care Center
Location4525 W. Tulare Ave., Visalia, California
Certified ByMedicare and Medicaid
No. of Certified Beds140
Occupancy Rate96%
Medicare ID (CCN)555208
Legal Business NameThyme Holdings, LLC
Ownership TypeFor Profit - Corporation
ChainPacs Group (274 nursing homes)
Chain Average Overall Rating2.9 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Westgate Gardens Care Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1134427289
MatchConfirmed listed in Medicare enrollment records
Organization NameThyme Holdings, LLC
Doing Business AsWestgate Gardens Care Center
Address4525 W Tulare Ave, Visalia, CA 93277
Phone Number559-733-0901

NPI Number1093714263
MatchPossible same name, address or phone number
Organization NameWestgate Gardens Care Center, Inc.
Doing Business AsWestgate Gardens, Inc.
Address4525 W Tulare Ave, Visalia, CA 93277
Phone Number559-733-0901

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Westgate Gardens Care Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Westgate Gardens Care Center give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Westgate Gardens Care Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.133.86
Registered nurse (RN) hours per resident per day0.320.69
Licensed practical nurse (LPN) hours per resident per day1.160.86
Nurse aide hours per resident per day2.652.32
Total nurse staff hours per resident per day on the weekend3.93.42
RN hours per resident per day on the weekend0.240.48
Physical therapist hours per resident per day0.090.07
Total nursing staff turnover45.3%45.8%
Registered nurse turnover0%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines1
Total Amount of Fines in Dollars$10,317
Number of Payment Denials0
Total Number of Penalties1

Health Inspections:

In its most recent inspection cycle (standard health inspection in February, 2025, plus any complaint inspections), inspectors cited Westgate Gardens Care Center for 15 health deficiencies (national average: 9.3). The 30 most recent of its 53 citations since 2019 are listed below.

DateDeficiencyHarm LevelStatus
May 28, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Jun 22, 2026
Apr 9, 2026Keep residents' personal and medical records private and confidential.
F0583, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Apr 24, 2026
Feb 17, 2026Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
F0917, Environmental, Complaint inspection
Potential for harm, isolatedCorrected by Feb 24, 2026
Dec 22, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Dec 29, 2025
Aug 5, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Sep 3, 2025
Aug 5, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Sep 3, 2025
Jul 1, 2025Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
F0837, Administration, Complaint inspection
Potential for harm, isolatedCorrected by Aug 12, 2025
Jun 11, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Jul 30, 2025
Jun 11, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Jul 30, 2025
Jun 4, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Actual harm, isolatedCorrected by Jul 20, 2025
May 15, 2025Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
F0627, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Jun 13, 2025
Apr 7, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by Apr 9, 2025
Mar 28, 2025Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Mar 30, 2025
Feb 24, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Mar 24, 2025
Feb 24, 2025Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
F0847, Administration, Standard inspection
Potential for harm, patternCorrected by Mar 24, 2025
Feb 24, 2025Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868, Administration, Standard inspection
Potential for harm, patternCorrected by Mar 24, 2025
Feb 24, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Mar 24, 2025
Feb 24, 2025Reasonably accommodate the needs and preferences of each resident.
F0558, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Mar 24, 2025
Feb 24, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Mar 24, 2025
Feb 24, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Mar 24, 2025
Feb 24, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Mar 24, 2025
Feb 24, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Mar 24, 2025
Jan 29, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Mar 4, 2025
Jan 2, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Jan 3, 2025
Sep 6, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Oct 3, 2024
May 16, 2024Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
F0622, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Jun 28, 2024
May 2, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by May 3, 2024
Apr 23, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Apr 24, 2024
Nov 29, 2023Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Dec 14, 2023
Aug 21, 2023Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921, Environmental, Complaint inspection
Potential for harm, isolatedCorrected by Aug 31, 2023

Quality of Resident Care:

These quality measures of Westgate Gardens Care Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased12.2313.87
Percentage of long-stay residents who lose too much weight0.595.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection1.851.59
Percentage of long-stay residents who have depressive symptoms7.5412.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury2.373.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10093.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine99.8982.04
Percentage of short-stay residents who newly received an antipsychotic medication0.321.56
Percentage of long-stay residents whose ability to walk independently worsened14.2214.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication13.2419.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine93.7579.75
Percentage of long-stay residents with pressure ulcers1.514.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence3.5619.01
Percentage of long-stay residents who received an antipsychotic medication13.3115.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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