| Westminster Towers | |
| 70 West Lucerne Circle, Orlando, Florida 32801 | |
| (407) 841-1310 | |
| Name | Westminster Towers |
|---|---|
| Location | 70 West Lucerne Circle, Orlando, Florida |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 120 |
| Occupancy Rate | 77.83% |
| Medicare ID (CCN) | 105757 |
| Legal Business Name | Presbyterian Retirement Communities, Inc. |
| Ownership Type | Non Profit - Corporation |
| Chain | Westminster Communities of Florida (9 nursing homes) |
| Chain Average Overall Rating | 4.3 out of 5 |
| NPI Number | 1821033507 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Presbyterian Retirement Communities, Inc. |
| Doing Business As | Westminster Towers |
| Address | 70 W Lucerne Cir, Orlando, FL 32801 |
| Phone Number | 407-841-1310 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.7 | 3.86 |
| Registered nurse (RN) hours per resident per day | 1.06 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.36 | 0.86 |
| Nurse aide hours per resident per day | 2.28 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.4 | 3.42 |
| RN hours per resident per day on the weekend | 0.83 | 0.48 |
| Physical therapist hours per resident per day | 0.17 | 0.07 |
| Total nursing staff turnover | Not available: no valid staffing data was submitted | 45.8% |
| Registered nurse turnover | Not available: no valid staffing data was submitted | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 2 |
| Total Amount of Fines in Dollars | $22,133 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 2 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Mar 13, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Apr 2, 2025 |
| Mar 13, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. F0554, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Apr 2, 2025 |
| Mar 13, 2025 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Apr 2, 2025 |
| Mar 13, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 2, 2025 |
| Mar 13, 2025 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. F0840, Administration, Standard inspection | Potential for harm, isolated | Corrected by Apr 2, 2025 |
| Mar 13, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Apr 2, 2025 |
| Mar 4, 2025 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. F0678, Quality of Life and Care, Complaint inspection | Immediate jeopardy, isolated | Corrected by Mar 20, 2025 |
| Aug 21, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Sep 13, 2024 |
| Aug 21, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Sep 13, 2024 |
| May 14, 2024 | Allow residents to self-administer drugs if determined clinically appropriate. F0554, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Jun 18, 2024 |
| May 14, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jun 18, 2024 |
| May 14, 2024 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jun 18, 2024 |
| May 14, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Jun 18, 2024 |
| Aug 3, 2023 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Sep 8, 2023 |
| Aug 3, 2023 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Sep 8, 2023 |
| Aug 3, 2023 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Sep 8, 2023 |
| Aug 3, 2023 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Sep 8, 2023 |
| Oct 7, 2021 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Nov 7, 2021 |
| Oct 7, 2021 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Nov 7, 2021 |
| Oct 7, 2021 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Nov 7, 2021 |
| Oct 7, 2021 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Nov 7, 2021 |
| Oct 7, 2021 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Nov 7, 2021 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 4.85 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 4.67 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.4 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 0.88 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.39 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 99.44 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.86 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 14.79 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 6.88 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 98.6 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 4.35 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 2.78 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 2.4 | 15.38 |
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