Westport Rehabilitation and Nursing Center in Richmond, VA

Westport Rehabilitation and Nursing Center is a medicare and medicaid certified nursing home in Richmond, Virginia. It is located in Henrico county at 7300 Forest Ave, Richmond, Virginia 23226. You can reach out to the office of Westport Rehabilitation and Nursing Center via phone at (804) 288-3152. This skilled nursing facility has 225 federally certified beds with average occupancy rate of 94.93%. Its legal business name is Westport Operator LLC and has the following ownership type - For Profit - Limited Liability Company. It is part of Lifeworks Rehab, a chain of 64 nursing homes.

Westport Rehabilitation and Nursing Center (Medicare CCN 495227) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1991 (35 years certified) and the last quality survey was conducted in November, 2024.

Contact Information

Westport Rehabilitation and Nursing Center
7300 Forest Ave, Richmond, Virginia 23226
(804) 288-3152

Map and Direction



Nursing Home Profile

NameWestport Rehabilitation and Nursing Center
Location7300 Forest Ave, Richmond, Virginia
Certified ByMedicare and Medicaid
No. of Certified Beds225
Occupancy Rate94.93%
Medicare ID (CCN)495227
Legal Business NameWestport Operator LLC
Ownership TypeFor Profit - Limited Liability Company
ChainLifeworks Rehab (64 nursing homes)
Chain Average Overall Rating2.1 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Westport Rehabilitation and Nursing Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1871134171
MatchConfirmed listed in Medicare enrollment records
Organization NameWestport Operator LLC
Doing Business AsWestport Rehabilitation and Nursing Center
Address7300 Forest Ave, Richmond, VA 23226
Phone Number804-287-8600

NPI Number1104757814
MatchPossible same name, address or phone number
Organization NameRichmond Post Acute LLC
Address7300 Forest Ave, Richmond, VA 23226
Phone Number804-287-8600

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Westport Rehabilitation and Nursing Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Westport Rehabilitation and Nursing Center give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Westport Rehabilitation and Nursing Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.193.86
Registered nurse (RN) hours per resident per day0.330.69
Licensed practical nurse (LPN) hours per resident per day0.970.86
Nurse aide hours per resident per day1.892.32
Total nurse staff hours per resident per day on the weekend2.863.42
RN hours per resident per day on the weekend0.230.48
Physical therapist hours per resident per day0.140.07
Total nursing staff turnover54.1%45.8%
Registered nurse turnover55.6%42.9%
Number of administrators who have left the nursing home10.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines2
Total Amount of Fines in Dollars$64,127
Number of Payment Denials0
Total Number of Penalties2

Health Inspections:

In its most recent inspection cycle (standard health inspection in November, 2024, plus any complaint inspections), inspectors cited Westport Rehabilitation and Nursing Center for 56 health deficiencies (national average: 9.3). The 30 most recent of its 126 citations since 2021 are listed below.

DateDeficiencyHarm LevelStatus
Feb 5, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Feb 17, 2026
Feb 5, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Feb 17, 2026
Oct 22, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Actual harm, isolatedCorrected by Dec 1, 2025
Oct 22, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Potential for harm, patternCorrected by Jan 6, 2026
Oct 22, 2025Ensure that residents are fully informed and understand their health status, care and treatments.
F0552, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Dec 1, 2025
Oct 22, 2025Reasonably accommodate the needs and preferences of each resident.
F0558, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Jan 6, 2026
Oct 22, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Jan 6, 2026
Oct 22, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Dec 1, 2025
Oct 22, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Dec 1, 2025
Oct 22, 2025Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Dec 1, 2025
Oct 22, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Jan 6, 2026
Oct 22, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Dec 1, 2025
Oct 22, 2025Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Dec 1, 2025
Oct 22, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Jan 6, 2026
Oct 22, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Jan 6, 2026
Oct 22, 2025Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804, Nutrition and Dietary, Complaint inspection
Potential for harm, isolatedCorrected by Jan 6, 2026
May 9, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by May 27, 2025
Mar 11, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Complaint inspection
Potential for harm, patternCorrected by Apr 17, 2025
Mar 11, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Apr 17, 2025
Mar 11, 2025Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Apr 17, 2025
Dec 4, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Actual harm, isolatedPast non-compliance (already corrected)
Dec 4, 2024Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726, Nursing and Physician Services, Complaint inspection
Potential for harm, isolatedCorrected by Jan 6, 2025
Nov 21, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection, Complaint inspection
Potential for harm, patternCorrected by Mar 11, 2025
Nov 21, 2024Reasonably accommodate the needs and preferences of each resident.
F0558, Resident Rights, Standard inspection, Complaint inspection
Potential for harm, patternCorrected by Jan 5, 2025
Nov 21, 2024Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Jan 5, 2025
Nov 21, 2024Keep residents' personal and medical records private and confidential.
F0583, Resident Rights, Standard inspection, Complaint inspection
Potential for harm, patternCorrected by Jan 5, 2025
Nov 21, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection, Complaint inspection
Potential for harm, patternCorrected by Jan 5, 2025
Nov 21, 2024Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
F0622, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Jan 5, 2025
Nov 21, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Jan 5, 2025
Nov 21, 2024Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Jan 5, 2025

Quality of Resident Care:

These quality measures of Westport Rehabilitation and Nursing Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased15.8713.87
Percentage of long-stay residents who lose too much weight3.385.19
Percentage of long-stay residents with a catheter inserted and left in their bladder0.820.82
Percentage of long-stay residents with a urinary tract infection0.921.59
Percentage of long-stay residents who have depressive symptoms89.6312.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury3.473.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine89.1293.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine57.3782.04
Percentage of short-stay residents who newly received an antipsychotic medication2.291.56
Percentage of long-stay residents whose ability to walk independently worsened15.6914.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication23.9819.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine89.5895.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine47.3279.75
Percentage of long-stay residents with pressure ulcers11.074.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence21.5419.01
Percentage of long-stay residents who received an antipsychotic medication17.9315.38

Reviews and Comments


Other Nursing Homes in Richmond, VA

August Healthcare at Richmond
Location: 1503 Michael Road, Richmond, Virginia 23229
Phone: (804) 288-6245    
Beaufont Health and Rehabilitation Center
Location: 200 Hioaks Road, Richmond, Virginia 23225
Phone: (804) 272-2918    
Canterbury Rehabilitation and Healthcare Center
Location: 1776 Cambridge Drive, Richmond, Virginia 23238
Phone: (804) 740-6174    
Cedarfield Pinnacle Living
Location: 2300 Cedarfield Parkway, Richmond, Virginia 23233
Phone: (804) 474-8800    
Forest Hill Health & Rehabilitation
Location: 4403 Forest Hill Avenue, Richmond, Virginia 23225
Phone: (804) 231-0231    
Glenburnie Rehab & Nursing Center
Location: 1901 Libbie Ave, Richmond, Virginia 23226
Phone: (804) 281-3500    

Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

Medicare Care Compare

Medicare's Care Compare (which replaced Nursing Home Compare in 2020) lets you compare nursing homes. It covers the star ratings, health inspections, staffing and quality of care of the nearly 15,000 nursing homes that take part in Medicare or Medicaid.

Note: Nursing homes that are not Medicare or Medicaid certified are not on Care Compare; they can be licensed by the state.

Medicare Program: Medicare is a federal government program which provides health insurance to people who are 65 or older. This program also covers certain younger people with disabilities (who receive Social Security Disability Insurance - SSDI), and people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant, sometimes called ESRD.

Medicare Assignment: Assignment means that your doctor, provider, or supplier agrees (or is required by law) to accept the Medicare-approved amount as full payment for covered services. Most doctors, providers, and suppliers accept assignment, but you should always check to make sure. Participating providers have signed an agreement to accept assignment for all Medicare-covered services.

NPI Number: The National Provider Identifier (NPI) is a unique identification number for covered health care providers. The NPI must be used in lieu of legacy provider identifiers in the HIPAA standards transactions. Covered health care providers and all health plans and health care clearinghouses must use the NPIs in the administrative and financial transactions adopted under HIPAA (Health Insurance Portability and Accountability Act).

Our Data: Information on www.medicarelist.com is built using data sources published by Centers for Medicare & Medicaid Services (CMS) under Freedom of Information Act (FOIA). The information disclosed on the NPI Registry are FOIA-disclosable and are required to be disclosed under the FOIA and the eFOIA amendments to the FOIA. There is no way to 'opt out' or 'suppress' the NPPES record data for health care providers with active NPIs.