| Whispering Hills Rehabilitation and Nursing Center | |
| 416 Wooster Road, Mount Vernon, Ohio 43050 | |
| (740) 397-9626 | |
| Name | Whispering Hills Rehabilitation and Nursing Center |
|---|---|
| Location | 416 Wooster Road, Mount Vernon, Ohio |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 44 |
| Occupancy Rate | 90.23% |
| Medicare ID (CCN) | 366014 |
| Legal Business Name | Whispering Hills Care Center LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Garden Healthcare Group (6 nursing homes) |
| Chain Average Overall Rating | 2.5 out of 5 |
| NPI Number | 1245758333 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Whispering Hills Care Center LLC |
| Doing Business As | Whispering Hills Care Center |
| Address | 416 Wooster Rd, Mount Vernon, OH 43050 |
| Phone Number | 740-397-9626 |
| NPI Number | 1023024403 |
| Match | Possible same name, address or phone number |
| Organization Name | Whispering Hills Facility Operations, LLC |
| Doing Business As | Whispering Hills Care Center |
| Address | 416 Wooster Rd, Mount Vernon, OH 43050 |
| Phone Number | 740-397-9626 |
| NPI Number | 1558301812 |
| Match | Possible same name, address or phone number |
| Organization Name | Tandem Health Care of Mt. Vernon, Inc. |
| Doing Business As | Whispering Hills Care Center |
| Address | 416 Wooster Rd, Mount Vernon, OH 43050 |
| Phone Number | 740-397-9626 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 2.97 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.59 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.76 | 0.86 |
| Nurse aide hours per resident per day | 1.62 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 2.76 | 3.42 |
| RN hours per resident per day on the weekend | 0.5 | 0.48 |
| Physical therapist hours per resident per day | 0.02 | 0.07 |
| Total nursing staff turnover | 47.1% | 45.8% |
| Registered nurse turnover | Not available: the staffing data did not meet CMS's criteria for this measure | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Feb 19, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Mar 18, 2026 |
| Feb 19, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 18, 2026 |
| Feb 19, 2026 | Assist a resident in gaining access to vision and hearing services. F0685, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 18, 2026 |
| Feb 19, 2026 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 18, 2026 |
| Feb 19, 2026 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Mar 18, 2026 |
| Feb 19, 2026 | Provide or get specialized rehabilitative services as required for a resident. F0825, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 18, 2026 |
| Feb 19, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Mar 18, 2026 |
| Feb 19, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Mar 18, 2026 |
| Feb 19, 2026 | Implement a program that monitors antibiotic use. F0881, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Mar 18, 2026 |
| Nov 21, 2024 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. F0847, Administration, Standard inspection | Potential for harm, widespread | Corrected by Dec 19, 2024 |
| Nov 21, 2024 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. F0848, Administration, Standard inspection | Potential for harm, widespread | Corrected by Dec 19, 2024 |
| Nov 21, 2024 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. F0949, Administration, Standard inspection | Potential for harm, widespread | Corrected by Dec 19, 2024 |
| Nov 21, 2024 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Dec 19, 2024 |
| Nov 21, 2024 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Dec 19, 2024 |
| Nov 21, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Dec 19, 2024 |
| Nov 21, 2024 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. F0622, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Dec 19, 2024 |
| Nov 21, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Dec 19, 2024 |
| Nov 21, 2024 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Dec 19, 2024 |
| Nov 9, 2022 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868, Administration, Standard inspection | Potential for harm, widespread | Corrected by Dec 9, 2022 |
| Nov 9, 2022 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. F0947, Nursing and Physician Services, Standard inspection | Potential for harm, widespread | Corrected by Dec 9, 2022 |
| Nov 9, 2022 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Dec 9, 2022 |
| Nov 9, 2022 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Dec 9, 2022 |
| Nov 9, 2022 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Dec 9, 2022 |
| Nov 9, 2022 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Dec 9, 2022 |
| Nov 9, 2022 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. F0646, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Dec 9, 2022 |
| Nov 9, 2022 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 9, 2022 |
| Nov 9, 2022 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Dec 9, 2022 |
| Nov 9, 2022 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Dec 9, 2022 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 1.75 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 7.89 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 2.34 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 30.51 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 3.1 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 99.22 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 98.41 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 3.29 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 25.22 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 96.77 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 6.46 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 16.36 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 8.54 | 15.38 |
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