| Whitney Oaks Care Center | |
| 3529 Walnut Avenue, Carmichael, California 95608 | |
| (916) 488-8601 | |
| Name | Whitney Oaks Care Center |
|---|---|
| Location | 3529 Walnut Avenue, Carmichael, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 126 |
| Occupancy Rate | 95.08% |
| Medicare ID (CCN) | 056410 |
| Legal Business Name | Queen Ann's Lace Holdings, LLC |
| Ownership Type | For Profit - Corporation |
| Chain | Pacs Group (274 nursing homes) |
| Chain Average Overall Rating | 2.9 out of 5 |
| NPI Number | 1134427362 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Queen Ann's Lace Holdings, LLC |
| Doing Business As | Whitney Oaks Care Center |
| Address | 3529 Walnut Ave, Carmichael, CA 95608 |
| Phone Number | 916-488-8601 |
| NPI Number | 1205835477 |
| Match | Possible same name, address or phone number |
| Organization Name | Walnut Whitney Care Center, Inc. |
| Doing Business As | Walnut Whitney Convalescent Hospital |
| Address | 3529 Walnut Ave, Carmichael, CA 95608 |
| Phone Number | 916-488-8601 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.96 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.4 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.13 | 0.86 |
| Nurse aide hours per resident per day | 2.43 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.71 | 3.42 |
| RN hours per resident per day on the weekend | 0.33 | 0.48 |
| Physical therapist hours per resident per day | 0.07 | 0.07 |
| Total nursing staff turnover | 29.8% | 45.8% |
| Registered nurse turnover | 53.3% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| May 28, 2026 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Jun 16, 2026 |
| Dec 23, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Jan 16, 2026 |
| Dec 16, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Jan 1, 2026 |
| Dec 10, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Dec 29, 2025 |
| Sep 23, 2025 | Ensure residents have reasonable access to and privacy in their use of communication methods. F0576, Resident Rights, Complaint inspection | Potential for harm, pattern | Corrected by Sep 30, 2025 |
| Sep 23, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Sep 30, 2025 |
| Aug 8, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Aug 21, 2025 |
| Jul 15, 2025 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. F0947, Nursing and Physician Services, Complaint inspection | Potential for harm, isolated | Corrected by Jul 22, 2025 |
| Jun 12, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Jul 1, 2025 |
| May 23, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Jun 11, 2025 |
| May 23, 2025 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Jun 11, 2025 |
| May 23, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Jun 11, 2025 |
| May 23, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jun 11, 2025 |
| May 23, 2025 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jun 11, 2025 |
| May 23, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jun 11, 2025 |
| May 23, 2025 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jun 11, 2025 |
| May 23, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jun 11, 2025 |
| May 23, 2025 | Provide appropriate foot care. F0687, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jun 11, 2025 |
| May 23, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jun 11, 2025 |
| May 23, 2025 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jun 11, 2025 |
| May 23, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jun 11, 2025 |
| May 23, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jun 11, 2025 |
| May 23, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jun 11, 2025 |
| May 23, 2025 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919, Environmental, Standard inspection | Potential for harm, isolated | Corrected by Jun 11, 2025 |
| Aug 8, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Complaint inspection | Potential for harm, pattern | Corrected by Aug 10, 2024 |
| Jul 18, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Jul 30, 2024 |
| Jul 18, 2024 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806, Nutrition and Dietary, Complaint inspection | Potential for harm, isolated | Corrected by Jul 30, 2024 |
| Jul 12, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Actual harm, isolated | Corrected by Jul 23, 2024 |
| Jun 21, 2024 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Jul 12, 2024 |
| Jun 21, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by Jul 12, 2024 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 4.58 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 0.89 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.28 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 3.03 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.1 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 99.73 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 97.11 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 2.04 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 8.9 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 8.75 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 97.8 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 2.35 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 8.42 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 10.25 | 15.38 |
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