| Willard Care Center | |
| 400 West Walnut Lane, Willard, Missouri 65781 | |
| (417) 742-3593 | |
| Name | Willard Care Center |
|---|---|
| Location | 400 West Walnut Lane, Willard, Missouri |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 66 |
| Occupancy Rate | 80.15% |
| Medicare ID (CCN) | 265455 |
| Legal Business Name | N & R of Willard LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | James & Judy Lincoln (56 nursing homes) |
| Chain Average Overall Rating | 2.4 out of 5 |
| NPI Number | 1992134514 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | N & R of Willard LLC |
| Doing Business As | Willard Care Center |
| Address | 400 W Walnut Ln, Willard, MO 65781 |
| Phone Number | 417-741-3593 |
| NPI Number | 1396785614 |
| Match | Possible same name, address or phone number |
| Organization Name | Willard Carecentre, Inc |
| Address | 400 Walnut Lane, Willard, MO 65781 |
| Phone Number | 417-742-3593 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.19 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.53 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.27 | 0.86 |
| Nurse aide hours per resident per day | 2.39 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 2.45 | 3.42 |
| RN hours per resident per day on the weekend | 0.38 | 0.48 |
| Physical therapist hours per resident per day | 0 | 0.07 |
| Total nursing staff turnover | 70.9% | 45.8% |
| Registered nurse turnover | 42.9% | 42.9% |
| Number of administrators who have left the nursing home | 1 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Apr 10, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by May 25, 2026 |
| Apr 10, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by May 26, 2026 |
| Apr 10, 2026 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by May 25, 2026 |
| Apr 10, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by May 25, 2026 |
| Apr 10, 2026 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 25, 2026 |
| Apr 10, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 25, 2026 |
| Apr 10, 2026 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. F0678, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 25, 2026 |
| Apr 10, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 25, 2026 |
| Apr 10, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 25, 2026 |
| Apr 10, 2026 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. F0691, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 25, 2026 |
| Apr 10, 2026 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. F0742, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 25, 2026 |
| Apr 10, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by May 25, 2026 |
| Apr 10, 2026 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. F0909, Environmental, Standard inspection | Potential for harm, isolated | Corrected by May 25, 2026 |
| Nov 14, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Complaint inspection | Potential for harm, pattern | Corrected by Dec 22, 2025 |
| Oct 31, 2025 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by Dec 15, 2025 |
| Mar 26, 2025 | Provide enough food/fluids to maintain a resident's health. F0692, Quality of Life and Care, Complaint inspection | Potential for harm, pattern | Corrected by Apr 21, 2025 |
| Mar 26, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by May 12, 2025 |
| Mar 26, 2025 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by May 12, 2025 |
| Feb 14, 2025 | Provide activities to meet all resident's needs. F0679, Quality of Life and Care, Complaint inspection | Potential for harm, pattern | Corrected by Mar 31, 2025 |
| Feb 14, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by May 12, 2025 |
| Feb 14, 2025 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by May 12, 2025 |
| Feb 14, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Mar 31, 2025 |
| Dec 20, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. F0602, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Jan 16, 2025 |
| Dec 20, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Jan 16, 2025 |
| Dec 20, 2024 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Jan 16, 2025 |
| Mar 10, 2020 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Apr 24, 2020 |
| Mar 10, 2020 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Apr 24, 2020 |
| Mar 10, 2020 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Apr 24, 2020 |
| Mar 10, 2020 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 24, 2020 |
| Mar 10, 2020 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 24, 2020 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 31.16 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 6.52 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 2.04 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 5.39 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 12.42 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 7.74 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 89.88 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 93.84 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 4.95 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 34.04 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 52.52 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 87.5 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 5.19 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 34.58 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 28.83 | 15.38 |