| Willow Creek Healthcare Center | |
| 650 W. Alluvial, Clovis, California 93611 | |
| (559) 323-6200 | |
| Name | Willow Creek Healthcare Center |
|---|---|
| Location | 650 W. Alluvial, Clovis, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 159 |
| Occupancy Rate | 96.1% |
| Medicare ID (CCN) | 555652 |
| Legal Business Name | Willow Creek Post Acute, LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Pacs Group (274 nursing homes) |
| Chain Average Overall Rating | 2.9 out of 5 |
| NPI Number | 1174188270 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Willow Creek Post Acute, LLC |
| Doing Business As | Willow Creek Healthcare Center |
| Address | 650 W Alluvial Ave, Clovis, CA 93611 |
| Phone Number | 559-323-6200 |
| NPI Number | 1003861089 |
| Match | Possible same name, address or phone number |
| Organization Name | Willow Creek Healthcare Center, LLC |
| Doing Business As | Willow Creek Healthcare Center |
| Address | 650 W Alluvial Ave, Clovis, CA 93611 |
| Phone Number | 559-323-6200 |
| NPI Number | 1184240715 |
| Match | Possible same name, address or phone number |
| Organization Name | JM Healthcare Inc |
| Address | 650 W Alluvial Ave, Clovis, CA 93611 |
| Phone Number | 559-353-0364 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.18 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.46 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.03 | 0.86 |
| Nurse aide hours per resident per day | 2.7 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.88 | 3.42 |
| RN hours per resident per day on the weekend | 0.34 | 0.48 |
| Physical therapist hours per resident per day | 0.11 | 0.07 |
| Total nursing staff turnover | 59.7% | 45.8% |
| Registered nurse turnover | 42.9% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 2 |
| Total Amount of Fines in Dollars | $25,045 |
| Number of Payment Denials | 1 |
| Total Number of Penalties | 3 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| May 14, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, pattern | Corrected by Jun 5, 2026 |
| May 14, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Jun 5, 2026 |
| Jan 5, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Complaint inspection | Actual harm, isolated | Corrected by Jan 16, 2026 |
| Sep 24, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Oct 6, 2025 |
| Jun 2, 2025 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by Jun 18, 2025 |
| May 7, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Complaint inspection | Actual harm, isolated | Corrected by Jun 4, 2025 |
| Apr 4, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by May 1, 2025 |
| Apr 4, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by May 1, 2025 |
| Apr 4, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by May 1, 2025 |
| Apr 4, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by May 1, 2025 |
| Apr 4, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by May 1, 2025 |
| Apr 4, 2025 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by May 1, 2025 |
| Apr 4, 2025 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 1, 2025 |
| Apr 4, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by May 1, 2025 |
| Apr 4, 2025 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 1, 2025 |
| Apr 4, 2025 | PASARR screening for Mental disorders or Intellectual Disabilities F0645, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 1, 2025 |
| Apr 4, 2025 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 1, 2025 |
| Apr 4, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 1, 2025 |
| Apr 4, 2025 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by May 1, 2025 |
| Apr 4, 2025 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919, Environmental, Standard inspection | Potential for harm, isolated | Corrected by May 1, 2025 |
| Dec 26, 2024 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919, Environmental, Complaint inspection | Potential for harm, pattern | Corrected by Jan 10, 2025 |
| Oct 1, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, pattern | Corrected by Oct 16, 2024 |
| Jun 21, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Jul 25, 2024 |
| Jun 21, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Jul 25, 2024 |
| Jun 7, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Complaint inspection | Actual harm, isolated | Corrected by Jul 31, 2024 |
| Jun 7, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, isolated | Corrected by Jul 31, 2024 |
| May 14, 2024 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by May 20, 2024 |
| Apr 29, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Jun 17, 2024 |
| Mar 7, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Mar 25, 2024 |
| Mar 7, 2024 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Mar 25, 2024 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 10.16 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 2.8 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.56 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 6.05 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.9 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 98.83 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.42 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 3.74 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 12.31 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 99 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 2.17 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 13.95 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 9.45 | 15.38 |