Willow Crossing Health & Rehabilitation Center in Columbus, IN

Willow Crossing Health & Rehabilitation Center is a medicare and medicaid certified nursing home in Columbus, Indiana. It is located in Bartholomew county at 3550 Central Ave, Columbus, Indiana 47203. You can reach out to the office of Willow Crossing Health & Rehabilitation Center via phone at (812) 379-9669. This skilled nursing facility has 112 federally certified beds with average occupancy rate of 91.34%. Its legal business name is Witham Memorial Hospital and has the following ownership type - Government - County.

Willow Crossing Health & Rehabilitation Center (Medicare CCN 155535) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1994 (32 years certified) and the last quality survey was conducted in March, 2026.

Contact Information

Willow Crossing Health & Rehabilitation Center
3550 Central Ave, Columbus, Indiana 47203
(812) 379-9669

Map and Direction



Nursing Home Profile

NameWillow Crossing Health & Rehabilitation Center
Location3550 Central Ave, Columbus, Indiana
Certified ByMedicare and Medicaid
No. of Certified Beds112
Occupancy Rate91.34%
Medicare ID (CCN)155535
Legal Business NameWitham Memorial Hospital
Ownership TypeGovernment - County

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Willow Crossing Health & Rehabilitation Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1720264591
MatchConfirmed listed in Medicare enrollment records
Organization NameWitham Memorial Hospital
Doing Business AsWillow Crossing Health and Rehabilitation Center
Address3550 Central Ave, Columbus, IN 47203
Phone Number812-379-9669

NPI Number1578628327
MatchPossible same name, address or phone number
Organization NameHoosier Enterprises V, Inc.
Doing Business AsWillow Crossing Health and Rehabilitation Center
Address3550 Central Ave, Columbus, IN 47203
Phone Number812-379-9669

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Willow Crossing Health & Rehabilitation Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Willow Crossing Health & Rehabilitation Center give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Willow Crossing Health & Rehabilitation Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.463.86
Registered nurse (RN) hours per resident per day0.570.69
Licensed practical nurse (LPN) hours per resident per day0.570.86
Nurse aide hours per resident per day2.322.32
Total nurse staff hours per resident per day on the weekend2.693.42
RN hours per resident per day on the weekend0.340.48
Physical therapist hours per resident per day0.090.07
Total nursing staff turnover48.4%45.8%
Registered nurse turnover42.9%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)Yes
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in March, 2026, plus any complaint inspections), inspectors cited Willow Crossing Health & Rehabilitation Center for 7 health deficiencies (national average: 9.3). All 26 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Mar 11, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Mar 23, 2026
Mar 11, 2026Keep residents' personal and medical records private and confidential.
F0583, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Mar 23, 2026
Mar 11, 2026Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 23, 2026
Mar 11, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Mar 23, 2026
Mar 11, 2026Implement a program that monitors antibiotic use.
F0881, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Mar 23, 2026
Feb 19, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Actual harm, isolatedPast non-compliance (already corrected)
Feb 19, 2026Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Feb 23, 2026
Feb 18, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 6, 2025
Feb 18, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 6, 2025
Feb 18, 2025Provide enough food/fluids to maintain a resident's health.
F0692, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 6, 2025
Feb 18, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Mar 6, 2025
Feb 18, 2025Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770, Administration, Standard inspection
Potential for harm, isolatedCorrected by Mar 6, 2025
Feb 18, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Mar 6, 2025
Aug 28, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedPast non-compliance (already corrected)
Apr 19, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by May 9, 2024
Apr 19, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by May 9, 2024
Apr 19, 2024Keep residents' personal and medical records private and confidential.
F0583, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by May 9, 2024
Apr 19, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedPast non-compliance (already corrected)
Apr 19, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by May 9, 2024
Apr 19, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by May 9, 2024
Apr 19, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by May 9, 2024
Apr 19, 2024Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by May 9, 2024
Oct 26, 2023Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887, Infection Control, Complaint inspection
Potential for harm, patternCorrected by Nov 13, 2023
Oct 26, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by Nov 13, 2023
Oct 26, 2023Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Nov 13, 2023
Oct 6, 2023Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Oct 18, 2023

Quality of Resident Care:

These quality measures of Willow Crossing Health & Rehabilitation Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased27.4213.87
Percentage of long-stay residents who lose too much weight5.635.19
Percentage of long-stay residents with a catheter inserted and left in their bladder0.260.82
Percentage of long-stay residents with a urinary tract infection1.331.59
Percentage of long-stay residents who have depressive symptoms84.3312.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury5.533.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10093.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine10082.04
Percentage of short-stay residents who newly received an antipsychotic medication1.281.56
Percentage of long-stay residents whose ability to walk independently worsened21.5914.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication37.619.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine97.6779.75
Percentage of long-stay residents with pressure ulcers1.24.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence23.8519.01
Percentage of long-stay residents who received an antipsychotic medication18.4915.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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