| Regalcare at Lowell | |
| 30 Princeton Boulevard, Lowell, Massachusetts 01851 | |
| (978) 454-8086 | |
| Name | Regalcare at Lowell |
|---|---|
| Location | 30 Princeton Boulevard, Lowell, Massachusetts |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 90 |
| Occupancy Rate | 69.33% |
| Medicare ID (CCN) | 225511 |
| Legal Business Name | 30 Princeton Opco LLC |
| Ownership Type | For Profit - Corporation |
| Chain | Regalcare (9 nursing homes) |
| Chain Average Overall Rating | 1.7 out of 5 |
| NPI Number | 1619699394 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | 30 Princeton Opco LLC |
| Address | 30 Princeton Blvd, Lowell, MA 01851 |
| Phone Number | 978-454-8086 |
| NPI Number | 1114960515 |
| Match | Possible same name, address or phone number |
| Organization Name | Willow Manor Nursing Home, Inc. |
| Doing Business As | Willow Manor |
| Address | 30 Princeton Blvd, Lowell, MA 01851 |
| Phone Number | 978-454-8086 |
| NPI Number | 1306028121 |
| Match | Possible same name, address or phone number |
| Organization Name | 841 Merrimack Street Operations LLC |
| Doing Business As | Heritage Skilled Nursing and Rehabilitation |
| Address | 841 Merrimack St, Lowell, MA 01854 |
| Phone Number | 978-459-0546 |
| NPI Number | 1487692927 |
| Match | Possible same name, address or phone number |
| Organization Name | Asl, Inc. |
| Doing Business As | Heritage Manor |
| Address | 841 Merrimack St, Lowell, MA 01854 |
| Phone Number | 978-459-0546 |
| NPI Number | 1649452467 |
| Match | Possible same name, address or phone number |
| Organization Name | 30 Princeton Boulevard Operations LLC |
| Doing Business As | Willow Manor |
| Address | 30 Princeton Blvd, Lowell, MA 01851 |
| Phone Number | 978-454-8086 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.6 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.56 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.2 | 0.86 |
| Nurse aide hours per resident per day | 1.84 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.23 | 3.42 |
| RN hours per resident per day on the weekend | 0.4 | 0.48 |
| Physical therapist hours per resident per day | 0.1 | 0.07 |
| Total nursing staff turnover | 30% | 45.8% |
| Registered nurse turnover | 12.5% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 2 |
| Total Amount of Fines in Dollars | $91,558 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 2 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Mar 10, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Immediate jeopardy, isolated | Corrected by Mar 13, 2026 |
| Mar 10, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Mar 13, 2026 |
| Mar 10, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Mar 13, 2026 |
| Mar 10, 2026 | Assist a resident in gaining access to vision and hearing services. F0685, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 13, 2026 |
| Mar 10, 2026 | Provide enough food/fluids to maintain a resident's health. F0692, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 13, 2026 |
| Mar 10, 2026 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. F0744, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 13, 2026 |
| Mar 10, 2026 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Mar 13, 2026 |
| Mar 10, 2026 | Provide routine and 24-hour emergency dental care for each resident. F0790, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 13, 2026 |
| Mar 10, 2026 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F0849, Administration, Standard inspection | Potential for harm, isolated | Corrected by Mar 13, 2026 |
| Jan 29, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Feb 19, 2026 |
| Mar 31, 2025 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. F0742, Quality of Life and Care, Standard inspection | Immediate jeopardy, isolated | Corrected by Apr 12, 2025 |
| Mar 31, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, widespread | Corrected by Apr 12, 2025 |
| Mar 31, 2025 | Provide activities to meet all resident's needs. F0679, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Apr 12, 2025 |
| Mar 31, 2025 | Provide timely, quality laboratory services/tests to meet the needs of residents. F0770, Administration, Standard inspection | Potential for harm, pattern | Corrected by Apr 12, 2025 |
| Mar 31, 2025 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. F0808, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Apr 12, 2025 |
| Mar 31, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Apr 12, 2025 |
| Mar 31, 2025 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Apr 12, 2025 |
| Mar 31, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Apr 12, 2025 |
| Mar 31, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 12, 2025 |
| Mar 31, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 12, 2025 |
| Mar 31, 2025 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 12, 2025 |
| Mar 31, 2025 | Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 12, 2025 |
| Mar 31, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Apr 12, 2025 |
| Mar 31, 2025 | Have a plan that describes the process for conducting QAPI and QAA activities. F0865, Administration, Standard inspection | Potential for harm, isolated | Corrected by Apr 12, 2025 |
| Mar 31, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921, Environmental, Standard inspection | Potential for harm, isolated | Corrected by Apr 12, 2025 |
| Apr 3, 2024 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Apr 19, 2024 |
| Apr 3, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 19, 2024 |
| Apr 3, 2024 | Assist a resident in gaining access to vision and hearing services. F0685, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 19, 2024 |
| Apr 3, 2024 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Apr 19, 2024 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 26.02 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 6.73 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 2.47 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 24 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 4.95 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 90.74 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 25.66 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 19.25 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 98.04 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 86.21 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 7.25 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 23.48 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 19.62 | 15.38 |
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