| Willow Pass Healthcare Center | |
| 3318 Willow Pass Road, Concord, California 94519 | |
| (925) 689-9222 | |
| Name | Willow Pass Healthcare Center |
|---|---|
| Location | 3318 Willow Pass Road, Concord, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 81 |
| Occupancy Rate | 96.91% |
| Medicare ID (CCN) | 055241 |
| Legal Business Name | Willow Pass Health Care Center Inc |
| Ownership Type | For Profit - Corporation |
| Chain | Pratap Poddatoori (6 nursing homes) |
| Chain Average Overall Rating | 3.5 out of 5 |
| NPI Number | 1699840231 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Willow Pass Health Care Center, Inc. |
| Doing Business As | Willow Pass Health Care Center |
| Address | 3318 Willow Pass Rd, Concord, CA 94519 |
| Phone Number | 925-689-9222 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.99 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.58 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.81 | 0.86 |
| Nurse aide hours per resident per day | 2.6 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.71 | 3.42 |
| RN hours per resident per day on the weekend | 0.42 | 0.48 |
| Physical therapist hours per resident per day | 0.06 | 0.07 |
| Total nursing staff turnover | 46% | 45.8% |
| Registered nurse turnover | 30% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 1 |
| Total Amount of Fines in Dollars | $45,702 |
| Number of Payment Denials | 1 |
| Total Number of Penalties | 2 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Mar 26, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Apr 14, 2026 |
| Mar 26, 2026 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Apr 14, 2026 |
| Mar 13, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. F0602, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Apr 13, 2026 |
| Mar 13, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Apr 13, 2026 |
| Mar 13, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Apr 13, 2026 |
| Sep 7, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Complaint inspection | Potential for harm, pattern | Corrected by Dec 29, 2025 |
| Jul 9, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Complaint inspection | Potential for harm, pattern | Corrected by Aug 9, 2024 |
| Apr 25, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Apr 30, 2024 |
| Apr 25, 2024 | Provide a bathroom in or located near each resident’s room. F0918, Environmental, Complaint inspection | Potential for harm, isolated | Corrected by Apr 30, 2024 |
| Apr 11, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Actual harm, isolated | Corrected by May 30, 2024 |
| Feb 21, 2024 | Keep residents' personal and medical records private and confidential. F0583, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Mar 15, 2024 |
| Aug 31, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Sep 28, 2023 |
| Oct 14, 2022 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, widespread | Corrected by Dec 1, 2022 |
| Oct 14, 2022 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Dec 1, 2022 |
| Oct 14, 2022 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Dec 1, 2022 |
| Oct 14, 2022 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Dec 1, 2022 |
| Oct 14, 2022 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Dec 1, 2022 |
| Oct 14, 2022 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Dec 1, 2022 |
| Oct 14, 2022 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Dec 1, 2022 |
| Oct 14, 2022 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Dec 1, 2022 |
| Oct 14, 2022 | Allow residents to self-administer drugs if determined clinically appropriate. F0554, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Dec 1, 2022 |
| Oct 14, 2022 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Dec 1, 2022 |
| Oct 14, 2022 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Dec 1, 2022 |
| Oct 14, 2022 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Dec 1, 2022 |
| Oct 14, 2022 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 1, 2022 |
| Oct 14, 2022 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 1, 2022 |
| Oct 14, 2022 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Dec 1, 2022 |
| Oct 14, 2022 | Provide routine and 24-hour emergency dental care for each resident. F0790, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 1, 2022 |
| Oct 14, 2022 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Dec 1, 2022 |
| Oct 14, 2022 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867, Administration, Standard inspection | Minimal harm potential, widespread | Corrected by Dec 1, 2022 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 5.76 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 0.93 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 1.07 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.43 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 0.48 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.69 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 98.78 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.59 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 6.74 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 6.88 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 98.63 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 97.01 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 3.23 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 20.84 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 0.64 | 15.38 |
Bayberry Skilled Nursing & Healthcare Center Location: 1800 Adobe Street, Concord, California 94520 Phone: (925) 825-1300 |
Stonebrook Post Acute Location: 4367 Concord Boulevard, Concord, California 94521 Phone: (925) 689-7457 |