Willowbrook Nursing Center in Nacogdoches, TX

Willowbrook Nursing Center is a medicare and medicaid certified nursing home in Nacogdoches, Texas. It is located in Nacogdoches county at 227 Russell Blvd, Nacogdoches, Texas 75965. You can reach out to the office of Willowbrook Nursing Center via phone at (936) 564-4596. This skilled nursing facility has 166 federally certified beds with average occupancy rate of 61.63%. Its legal business name is Winnie-stowell Hospital District and has the following ownership type - For Profit - Limited Liability Company. It is part of Hmg Healthcare, a chain of 31 nursing homes.

Willowbrook Nursing Center (Medicare CCN 455700) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1987 (39 years certified) and the last quality survey was conducted in July, 2025.

Contact Information

Willowbrook Nursing Center
227 Russell Blvd, Nacogdoches, Texas 75965
(936) 564-4596

Map and Direction



Nursing Home Profile

NameWillowbrook Nursing Center
Location227 Russell Blvd, Nacogdoches, Texas
Certified ByMedicare and Medicaid
No. of Certified Beds166
Occupancy Rate61.63%
Medicare ID (CCN)455700
Legal Business NameWinnie-stowell Hospital District
Ownership TypeFor Profit - Limited Liability Company
ChainHmg Healthcare (31 nursing homes)
Chain Average Overall Rating3.1 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Willowbrook Nursing Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1851938112
MatchConfirmed listed in Medicare enrollment records
Organization NameWinnie-stowell Hospital District
Doing Business AsWillowbrook Nursing Center
Address227 Russell Blvd, Nacogdoches, TX 75965
Phone Number936-564-4596

NPI Number1114196771
MatchPossible same name, address or phone number
Organization NameNacogdoches Csnhc Enterprises, LLC
Doing Business AsWillowbrook Nursing Center
Address227 Russell Blvd, Nacogdoches, TX 75965
Phone Number936-564-4596

NPI Number1760484968
MatchPossible same name, address or phone number
Organization NameCascade Nacogdoches Health Services, Ltd
Doing Business AsWillowbrook
Address227 Russell Blvd, Nacogdoches, TX 75965
Phone Number936-564-4596

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Willowbrook Nursing Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Willowbrook Nursing Center give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Willowbrook Nursing Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.213.86
Registered nurse (RN) hours per resident per day0.260.69
Licensed practical nurse (LPN) hours per resident per day1.030.86
Nurse aide hours per resident per day1.922.32
Total nurse staff hours per resident per day on the weekend2.793.42
RN hours per resident per day on the weekend0.20.48
Physical therapist hours per resident per day0.050.07
Total nursing staff turnover52%45.8%
Registered nurse turnoverNot available: the staffing data did not meet CMS's criteria for this measure42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines1
Total Amount of Fines in Dollars$153,439
Number of Payment Denials0
Total Number of Penalties1

Health Inspections:

In its most recent inspection cycle (standard health inspection in July, 2025, plus any complaint inspections), inspectors cited Willowbrook Nursing Center for 6 health deficiencies (national average: 9.3). All 23 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Jul 9, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection, Complaint inspection
Potential for harm, patternCorrected by Jul 10, 2025
Jul 9, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Jul 10, 2025
Jul 9, 2025Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jul 10, 2025
Jul 9, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jul 10, 2025
Jul 9, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jul 10, 2025
Jul 9, 2025Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Jul 10, 2025
May 28, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by Jun 15, 2025
Mar 19, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Immediate jeopardy, isolatedCorrected by Mar 20, 2025
Jun 19, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Jul 5, 2024
Jun 19, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection, Complaint inspection
Potential for harm, patternCorrected by Jul 5, 2024
Jun 19, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Jul 5, 2024
Jun 19, 2024Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925, Environmental, Standard inspection
Potential for harm, patternCorrected by Jul 5, 2024
Jun 19, 2024Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jul 5, 2024
Jun 19, 2024Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jul 5, 2024
Jun 19, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Jul 5, 2024
Jun 19, 2024Keep all essential equipment working safely.
F0908, Environmental, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Jul 5, 2024
Jun 19, 2024Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919, Environmental, Standard inspection
Potential for harm, isolatedCorrected by Jul 5, 2024
Jun 19, 2024Post nurse staffing information every day.
F0732, Nursing and Physician Services, Standard inspection, Complaint inspection
Minimal harm potential, widespreadCorrected by Jul 5, 2024
Apr 19, 2023Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, patternCorrected by May 5, 2023
Apr 19, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by May 5, 2023
Apr 19, 2023Have policies on smoking.
F0926, Environmental, Standard inspection
Potential for harm, patternCorrected by May 5, 2023
Apr 19, 2023Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by May 5, 2023
Apr 19, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by May 5, 2023

Quality of Resident Care:

These quality measures of Willowbrook Nursing Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased9.3213.87
Percentage of long-stay residents who lose too much weight3.795.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection01.59
Percentage of long-stay residents who have depressive symptoms2.7512.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury3.953.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine97.6393.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine78.8782.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened5.7714.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication11.819.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine98.3379.75
Percentage of long-stay residents with pressure ulcers2.244.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence8.4919.01
Percentage of long-stay residents who received an antipsychotic medication7.8215.38

Reviews and Comments


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