| Willows Post Acute | |
| 320 North Crawford Street, Willows, California 95988 | |
| (530) 934-2834 | |
| Name | Willows Post Acute |
|---|---|
| Location | 320 North Crawford Street, Willows, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 79 |
| Occupancy Rate | 88.35% |
| Medicare ID (CCN) | 555151 |
| Legal Business Name | 320 North Crawford Avenue Operations LLC |
| Ownership Type | For Profit - Corporation |
| Chain | Genesis Healthcare (184 nursing homes) |
| Chain Average Overall Rating | 2.4 out of 5 |
| NPI Number | 1124684378 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | 320 North Crawford Avenue Operations LLC |
| Doing Business As | Willows Post Acute |
| Address | 320 N Crawford St, Willows, CA 95988 |
| Phone Number | 530-934-8234 |
| NPI Number | 1588611297 |
| Match | Possible same name, address or phone number |
| Organization Name | Sunbridge Healthcare LLC |
| Doing Business As | Willows Care Center |
| Address | 320 N Crawford Ave, Willows, CA 95988 |
| Phone Number | 530-934-2834 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.77 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.24 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.23 | 0.86 |
| Nurse aide hours per resident per day | 2.3 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.59 | 3.42 |
| RN hours per resident per day on the weekend | 0.18 | 0.48 |
| Physical therapist hours per resident per day | 0.06 | 0.07 |
| Total nursing staff turnover | 38.6% | 45.8% |
| Registered nurse turnover | 66.7% | 42.9% |
| Number of administrators who have left the nursing home | Not available: no valid staffing data was submitted | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Feb 20, 2026 | Honor the resident's right to manage his or her financial affairs. F0567, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Mar 3, 2026 |
| Aug 14, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Complaint inspection | Potential for harm, pattern | Corrected by Sep 10, 2025 |
| Jul 30, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Jul 31, 2025 |
| Apr 3, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 25, 2025 |
| Apr 4, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Apr 28, 2024 |
| Apr 4, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Apr 28, 2024 |
| Apr 4, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Apr 28, 2024 |
| Apr 4, 2024 | Assist a resident in gaining access to vision and hearing services. F0685, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Apr 28, 2024 |
| Apr 4, 2024 | Provide safe, appropriate pain management for a resident who requires such services. F0697, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Apr 28, 2024 |
| Apr 4, 2024 | Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Apr 28, 2024 |
| Apr 4, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Apr 28, 2024 |
| Apr 4, 2024 | Provide or obtain dental services for each resident. F0791, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Apr 28, 2024 |
| Apr 4, 2024 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Apr 28, 2024 |
| Apr 4, 2024 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Apr 28, 2024 |
| Apr 4, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Apr 28, 2024 |
| Apr 4, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Apr 28, 2024 |
| Apr 7, 2022 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Apr 26, 2022 |
| Apr 7, 2022 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Apr 26, 2022 |
| Apr 7, 2022 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Apr 26, 2022 |
| Apr 7, 2022 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867, Administration, Standard inspection | Potential for harm, isolated | Corrected by Apr 26, 2022 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 7.66 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 6.3 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 1.22 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 0 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.98 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 99.21 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 95.86 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.28 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 11.96 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 19.26 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 97.01 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 92.16 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 2.52 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 11.4 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 10 | 15.38 |