| National City Post Acute | |
| 220 East 24th Street, National City, California 91950 | |
| (619) 474-6741 | |
| Name | National City Post Acute |
|---|---|
| Location | 220 East 24th Street, National City, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 98 |
| Occupancy Rate | 93.67% |
| Medicare ID (CCN) | 055954 |
| Legal Business Name | Windsor Care Center National City Inc |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Windsor (22 nursing homes) |
| Chain Average Overall Rating | 2.4 out of 5 |
| NPI Number | 1730176538 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Windsor Care Center National City, Inc |
| Doing Business As | Windsor Gardens Convalescent Center of San Diego |
| Address | 220 E 24th Street, National City, CA 91950 |
| Phone Number | 619-474-6741 |
| NPI Number | 1750779864 |
| Match | Possible same name, address or phone number |
| Address | 220 E 24th St, National City, CA 91950 |
| Phone Number | 619-474-6741 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.93 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.66 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.77 | 0.86 |
| Nurse aide hours per resident per day | 2.49 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.55 | 3.42 |
| RN hours per resident per day on the weekend | 0.58 | 0.48 |
| Physical therapist hours per resident per day | 0.11 | 0.07 |
| Total nursing staff turnover | 44.3% | 45.8% |
| Registered nurse turnover | 46.7% | 42.9% |
| Number of administrators who have left the nursing home | 1 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 1 |
| Total Amount of Fines in Dollars | $15,652 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 1 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Jun 22, 2026 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jun 26, 2026 |
| Mar 16, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Mar 21, 2026 |
| Dec 19, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Dec 29, 2025 |
| Dec 19, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Dec 29, 2025 |
| Dec 19, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Dec 29, 2025 |
| Dec 19, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Dec 29, 2025 |
| Dec 19, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Dec 29, 2025 |
| Dec 19, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Dec 29, 2025 |
| Dec 19, 2025 | Give the resident's representative the ability to exercise the resident's rights. F0551, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Dec 29, 2025 |
| Dec 19, 2025 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Dec 29, 2025 |
| Dec 19, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Dec 29, 2025 |
| Dec 19, 2025 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Dec 29, 2025 |
| Dec 19, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Dec 29, 2025 |
| Dec 19, 2025 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Dec 29, 2025 |
| Dec 19, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 29, 2025 |
| Dec 19, 2025 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 29, 2025 |
| Dec 19, 2025 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. F0802, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Dec 29, 2025 |
| Dec 19, 2025 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Dec 29, 2025 |
| Dec 19, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Dec 29, 2025 |
| Dec 19, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Dec 29, 2025 |
| Dec 19, 2025 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Dec 29, 2025 |
| Dec 11, 2025 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Dec 18, 2025 |
| Dec 11, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, isolated | Corrected by Dec 18, 2025 |
| Jul 2, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | No plan of correction |
| Jul 2, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725, Nursing and Physician Services, Complaint inspection | Potential for harm, isolated | No plan of correction |
| May 13, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by May 27, 2025 |
| May 13, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by May 27, 2025 |
| May 13, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806, Nutrition and Dietary, Complaint inspection | Potential for harm, isolated | Corrected by May 27, 2025 |
| Apr 14, 2025 | Provide safe, appropriate pain management for a resident who requires such services. F0697, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Apr 25, 2025 |
| Dec 23, 2024 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. F0622, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Jan 14, 2025 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 7.33 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 2.42 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.38 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 5.75 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.12 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 99.25 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 98.12 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.92 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 10.31 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 7.45 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 95.73 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 2.72 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 12.04 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 8.11 | 15.38 |
Castle Manor Nursing & Rehabilitation Center Location: 541 V Avenue, National City, California 91950 Phone: (619) 791-7900 |
Friendship Manor Nursing & Rehab Center Location: 902 South Euclid Avenue, National City, California 91950 Phone: (619) 791-7700 |
Hillcrest Manor Sanitarium Location: 1889 National City Blvd., National City, California 91950 Phone: (619) 477-1176 |
Paradise Valley Health Care Location: 2575 E. Eighth St., National City, California 91950 Phone: (619) 470-6700 |