Woodlands the in Muncie, IN

Woodlands the is a medicare and medicaid certified nursing home in Muncie, Indiana. It is located in Delaware county at 3820 W Jackson St, Muncie, Indiana 47304. You can reach out to the office of Woodlands the via phone at (765) 289-3451. This skilled nursing facility has 108 federally certified beds with average occupancy rate of 67.13%. Its legal business name is Hendricks County Hospital and has the following ownership type - For Profit - Corporation. It is part of Life Care Centers of America, a chain of 194 nursing homes.

Woodlands the (Medicare CCN 155229) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1983 (43 years certified) and the last quality survey was conducted in March, 2025.

Contact Information

Woodlands the
3820 W Jackson St, Muncie, Indiana 47304
(765) 289-3451

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Nursing Home Profile

NameWoodlands the
Location3820 W Jackson St, Muncie, Indiana
Certified ByMedicare and Medicaid
No. of Certified Beds108
Occupancy Rate67.13%
Medicare ID (CCN)155229
Legal Business NameHendricks County Hospital
Ownership TypeFor Profit - Corporation
ChainLife Care Centers of America (194 nursing homes)
Chain Average Overall Rating3.4 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Woodlands the in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1528015641
MatchConfirmed listed in Medicare enrollment records
Organization NameHendricks County Hospital
Doing Business AsThe Woodlands
Address3820 W Jackson St, Muncie, IN 47304
Phone Number765-289-3451

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Woodlands the are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Woodlands the give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Woodlands the, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.473.86
Registered nurse (RN) hours per resident per day0.650.69
Licensed practical nurse (LPN) hours per resident per day0.690.86
Nurse aide hours per resident per day2.132.32
Total nurse staff hours per resident per day on the weekend3.163.42
RN hours per resident per day on the weekend0.50.48
Physical therapist hours per resident per day0.060.07
Total nursing staff turnover44.4%45.8%
Registered nurse turnover40%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in March, 2025, plus any complaint inspections), inspectors cited Woodlands the for 7 health deficiencies (national average: 9.3). All 29 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
May 7, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Jun 2, 2025
Apr 1, 2025Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Apr 8, 2025
Apr 1, 2025Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
F0603, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Apr 8, 2025
Mar 7, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Apr 8, 2025
Mar 7, 2025Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Apr 8, 2025
Mar 7, 2025Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
F0568, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Apr 8, 2025
Mar 7, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Apr 8, 2025
Mar 7, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Apr 8, 2025
Mar 7, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Apr 8, 2025
Mar 7, 2025Post nurse staffing information every day.
F0732, Nursing and Physician Services, Standard inspection
Minimal harm potential, widespreadCorrected by Apr 8, 2025
Feb 6, 2025Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801, Nutrition and Dietary, Complaint inspection
Potential for harm, widespreadCorrected by Apr 8, 2025
Feb 6, 2025Protect each resident from the wrongful use of the resident's belongings or money.
F0602, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedPast non-compliance (already corrected)
May 16, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by Jun 4, 2024
Feb 23, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Mar 23, 2024
Feb 23, 2024Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Mar 23, 2024
Feb 23, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Complaint inspection
Potential for harm, patternCorrected by Mar 23, 2024
Feb 23, 2024Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585, Resident Rights, Complaint inspection
Potential for harm, patternCorrected by Mar 23, 2024
Feb 23, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Mar 23, 2024
Feb 23, 2024Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 23, 2024
Feb 23, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Mar 23, 2024
Feb 23, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Mar 23, 2024
Nov 3, 2023Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Nov 17, 2023
Aug 24, 2023Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, patternCorrected by Sep 12, 2023
Aug 24, 2023Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Sep 12, 2023
Jan 30, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Mar 3, 2023
Jan 30, 2023Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Mar 3, 2023
Jan 30, 2023Keep all essential equipment working safely.
F0908, Environmental, Standard inspection
Potential for harm, patternCorrected by Mar 3, 2023
Jan 30, 2023Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 3, 2023
Jan 30, 2023Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 3, 2023

Quality of Resident Care:

These quality measures of Woodlands the, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased9.7113.87
Percentage of long-stay residents who lose too much weight2.795.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection01.59
Percentage of long-stay residents who have depressive symptoms0.8212.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury7.093.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine98.0393.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine57.5382.04
Percentage of short-stay residents who newly received an antipsychotic medication2.411.56
Percentage of long-stay residents whose ability to walk independently worsened5.4614.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication27.7819.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine81.8279.75
Percentage of long-stay residents with pressure ulcers4.114.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence30.8719.01
Percentage of long-stay residents who received an antipsychotic medication12.1215.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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