| Holyoke Visiting Nurse Assoc | |
| 575 Beech Street, Holyoke, Massachusetts 01040 | |
| (413) 887-5543 | |
| Name | Holyoke Visiting Nurse Assoc |
|---|---|
| Location | 575 Beech Street, Holyoke, Massachusetts |
| Certified By | Medicare |
| Services Offered | Nursing Care Physical Therapy Occupational Therapy Speech Pathology Medical Social Services Home Health Aide |
| Medicare ID | 227015 |
| Ownership Type | Non-profit |
| Service Area Zip Codes | 01001, 01002, 01003, 01007, 01013, 01020, 01021, 01022, 01027, 01028, 01030, 01033, 01035, 01036, 01040, 01041, 01053, 01056, 01060, 01062, 01069, 01071, 01073, 01075, 01077, 01085, 01086, 01089, 01095, 01101, 01103, 01104, 01105, 01106, 01107, 01108, 01109, 01118, 01119, 01128, 01129, 01151, 01199, 01605, 01655, 02114, 02115, 02130, 02215, 02462, 06102, 06105, 06606 |
| NPI Number | 1700871092 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Holyoke Visiting Nurse Association, Inc. |
| Doing Business As | Holyoke Vna & Hospice Life Care |
| Address | 10 Hospital Drive, Suite 201, Holyoke, MA 01040 |
| Phone Number | 413-534-5691 |
| Quality Rating: |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| How often the home health team began their patients’ care in a timely manner | 96.16 | 96.51 |
| How often the home health team made sure that their patients have received a flu shot for the current flu season. | 50.06 | 64.24 |
| How often the agency sent a current list of the patient's medications to their next provider when the patient was discharged or transferred | 93.71 | 81.21 |
| How often the agency gave patients (or their caregivers) a current list of their medications when they were discharged | 99.6 | 92.18 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| How often patients got better at walking or moving around | 88.28 | 88.6 |
| How often patients got better at getting in and out of bed | 91.05 | 89.71 |
| How often patients got better at bathing | 90.11 | 90.63 |
| How often patients’ breathing improved | 97.73 | 91.31 |
| How often patients got better at taking their drugs correctly by mouth | 83.4 | 88.07 |
| How often physician-recommended actions to address medication issues were completely timely | 96.94 | 94.45 |
| How often patients' ability to move around and take care of themselves was at or above the expected level at discharge (discharge function score) | 78.63 | 71.74 |
| How often patients had one or more falls with a major injury during their home health care | 1.35 | 0.93 |
| How often patients developed new or worsened pressure ulcers (bed sores) | 0 | 0.23 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Patients who went home or to the community after home health care and, over the next 31 days, had no unplanned hospital readmission and were alive (discharge to community) | 85.11 | 77.71 |
| Patients who had a potentially preventable hospital stay while getting home health care | 11.39 | 10.83 |
| Patients readmitted to the hospital for a potentially preventable condition within 30 days after home health care ended | 4.79 | 4.12 |
| Question Type: | Rating by Patients |
|---|---|
| Patient survey summary star rating | |
| Health team gave care in a professional way | |
| Health team communicated well with them | |
| Health team discussed medicines, pain, and home safety | |
| How patients rated overall care from agency |
| Experience Measure | Provider | National Avg. |
|---|---|---|
| Percent of patients who reported that their home health team gave care in a professional way | 89 | 89 |
| Percent of patients who reported that their home health team communicated well with them | 87 | 86 |
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 82 | 82 |
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 85 | 85 |
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 87 | 79 |
Caretenders Location: 330 Whitney Ave, Suite 720, Holyoke, Massachusetts 01040 Ratings: Phone: (413) 592-1762 |
Vcare Home Care LLC Location: 200 High Street, Holyoke, Massachusetts 01040 Ratings: NA Phone: (508) 752-1700 |