Bon Secours Richmond Community Hospital is a medicare enrolled Acute Care Hospital in Richmond, Virginia. It is located at 1500 N. 28th Street, Richmond, Virginia 23223. You can reach out to the office of Bon Secours Richmond Community Hospital via phone at (804) 225-1701. The ownership type of Bon Secours Richmond Community Hospital is Voluntary non-profit - Private and it provides emergency services (Emergency Room). The Medicare ID (also called CCN - CMS Certification Number) for Bon Secours Richmond Community Hospital is 490094.
9 or 10 Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 7 or 8 Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 6 or lower Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
Willingness to Recommend Hospital:
63%
29%
8%
Yes Patients who reported YES, they would definitely recommend the hospital Probably Patients who reported YES, they would probably recommend the hospital No Patients who reported NO, they would probably not or definitely not recommend the hospital
Nurse Communication:
88%
11%
1%
Always Patients who reported that their nurses "Always" communicated well Usually Patients who reported that their nurses "Usually" communicated well Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" communicated well
Nurses Treated Patients with Courtesy and Respect:
88%
11%
1%
Always Patients who reported that their nurses "Always" treated them with courtesy and respect Usually Patients who reported that their nurses "Usually" treated them with courtesy and respect Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect
Nurses Listened Carefully:
87%
12%
1%
Always Patients who reported that their nurses "Always" listened carefully to them Usually Patients who reported that their nurses "Usually" listened carefully to them Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them
Nurses Explained Things Clearly:
88%
10%
2%
Always Patients who reported that their nurses "Always" explained things in a way they could understand Usually Patients who reported that their nurses "Usually" explained things in a way they could understand Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand
Doctor Communication:
86%
11%
3%
Always Patients who reported that their doctors "Always" communicated well Usually Patients who reported that their doctors "Usually" communicated well Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" communicated well
Doctors Treated Patients with Courtesy and Respect:
85%
13%
2%
Always Patients who reported that their doctors "Always" treated them with courtesy and respect Usually Patients who reported that their doctors "Usually" treated them with courtesy and respect Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect
Doctors Listened Carefully:
85%
13%
2%
Always Patients who reported that their doctors "Always" listened carefully to them Usually Patients who reported that their doctors "Usually" listened carefully to them Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them
Doctors Explained Things Clearly:
87%
9%
4%
Always Patients who reported that their doctors "Always" explained things in a way they could understand Usually Patients who reported that their doctors "Usually" explained things in a way they could understand Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand
Communication about Medicines:
68%
14%
18%
Always Patients who reported that staff "Always" explained about medicines before giving it to them Usually Patients who reported that staff "Usually" explained about medicines before giving it to them Sometimes or Never Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them
Told What New Medicines Were For:
86%
11%
3%
Always Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for Usually Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. Sometimes or Never Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for
Told About Possible Side Effects:
49%
17%
34%
Always Patients who reported that when receiving new medication the staff "Always" discussed possible side effects Usually Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects Sometimes or Never Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects
Cleanliness of Hospital Environment:
72%
20%
8%
Always Patients who reported that their room and bathroom were "Always" clean Usually Patients who reported that their room and bathroom were "Usually" clean Sometimes or Never Patients who reported that their room and bathroom were "Sometimes" or "Never" clean
Quietness of Hospital Environment:
70%
23%
7%
Always Patients who reported that the area around their room was "Always" quiet at night Usually Patients who reported that the area around their room was "Usually" quiet at night Sometimes or Never Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night
Discharge Information:
88%
12%
Yes Patients who reported that YES, they were given information about what to do during their recovery at home No Patients who reported that NO, they were not given information about what to do during their recovery at home
Discussed Help Needed After Discharge:
85%
15%
Yes Patients who reported that YES, they did discuss whether they would need help after discharge No Patients who reported that NO, they did not discuss whether they would need help after discharge
Written Information About Symptoms to Look Out For:
90%
10%
Yes Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge No Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge
NPI Associated with the Hospital:
Unlike individual providers, hospitals may have several NPI numbers, for example a separate NPI for each unit within the hospital. NPIs marked Confirmed are listed with Bon Secours Richmond Community Hospital in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.
NPI Number
1366404428
Match
Confirmed listed in Medicare enrollment records
Organization Name
BON SECOURS-RICHMOND COMMUNITY HOSPITAL LLC
Doing Business As
BON SECOURS - RICHMOND COMMUNITY HOSPITAL
Address
1500 N 28th St, Richmond, VA 23223
Type
General Acute Care Hospital
Phone Number
804-225-1701
NPI Number
1659381895
Match
Possible same name, address or phone number
Organization Name
BON SECOURS-RICHMOND COMMUNITY HOSPITAL LLC
Doing Business As
Bon Secours Richmond Community Hospital Pro Fee Service
Address
1500 N 28th St, Richmond, VA 23223
Type
General Acute Care Hospital
Phone Number
804-594-3478
Reviews and Comments
Other Hospitals in Richmond, VA
Bon Secours St Marys Hospital Acute Care Hospital Location: 5801 Bremo Rd, Richmond, Virginia 23226 Phone: (804) 285-2011
Cjw Medical Center Acute Care Hospital Location: 7101 Jahnke Road, Richmond, Virginia 23225 Phone: (804) 483-0000
Henrico Doctors' Hospital Acute Care Hospital Location: 1602 Skipwith Road, Richmond, Virginia 23229 Phone: (804) 289-4500
Richmond VA Medical Center Acute Care Hospital - Veterans Administration Location: 1201 Broad Rock Boulevard, Richmond, Virginia 23249 Phone: (804) 675-5000
Medicare Care Compare
Medicare's Care Compare (which replaced Hospital Compare in 2020) reports on the quality of care at more than 5,000 Medicare-certified hospitals across the country, including star ratings and the patient survey results shown on this page.
You can use this information to:
compare hospitals before a planned stay or procedure
see how patients rated communication with nurses and doctors, cleanliness, quietness and discharge planning