Richmond VA Medical Center - Medicare Acute Care Hospital - Veterans Administration in Richmond, VA

Richmond VA Medical Center is a medicare enrolled Acute Care Hospital - Veterans Administration in Richmond, Virginia. It is located at 1201 Broad Rock Boulevard, Richmond, Virginia 23249. You can reach out to the office of Richmond VA Medical Center via phone at (804) 675-5000. The ownership type of Richmond VA Medical Center is Veterans Health Administration and it provides emergency services (Emergency Room). The Medicare ID (also called CCN - CMS Certification Number) for Richmond VA Medical Center is 49010F.

Contact Information

Richmond VA Medical Center
1201 Broad Rock Boulevard, Richmond, Virginia 23249
(804) 675-5000

Map and Direction




Hospital Profile

NameRichmond VA Medical Center
TypeAcute Care Hospital - Veterans Administration
Location1201 Broad Rock Boulevard, Richmond, Virginia
OwnershipVeterans Health Administration
Emergency ServicesYes
Medicare ID (CCN)49010F

Patients' Experience Survey:


Overall Rating of the Hospital:

Patients' Rating of the Hospital:
69%
19%
12%
9 or 10 Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
7 or 8 Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
6 or lower Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)

Willingness to Recommend Hospital:
70%
22%
8%
Yes Patients who reported YES, they would definitely recommend the hospital
Probably Patients who reported YES, they would probably recommend the hospital
No Patients who reported NO, they would probably not or definitely not recommend the hospital

Nurse Communication:
77%
17%
6%
Always Patients who reported that their nurses "Always" communicated well
Usually Patients who reported that their nurses "Usually" communicated well
Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" communicated well

Nurses Treated Patients with Courtesy and Respect:
85%
12%
3%
Always Patients who reported that their nurses "Always" treated them with courtesy and respect
Usually Patients who reported that their nurses "Usually" treated them with courtesy and respect
Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect

Nurses Listened Carefully:
77%
18%
5%
Always Patients who reported that their nurses "Always" listened carefully to them
Usually Patients who reported that their nurses "Usually" listened carefully to them
Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them

Nurses Explained Things Clearly:
75%
20%
5%
Always Patients who reported that their nurses "Always" explained things in a way they could understand
Usually Patients who reported that their nurses "Usually" explained things in a way they could understand
Sometimes or Never Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand

Doctor Communication:
82%
15%
3%
Always Patients who reported that their doctors "Always" communicated well
Usually Patients who reported that their doctors "Usually" communicated well
Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" communicated well

Doctors Treated Patients with Courtesy and Respect:
86%
11%
3%
Always Patients who reported that their doctors "Always" treated them with courtesy and respect
Usually Patients who reported that their doctors "Usually" treated them with courtesy and respect
Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect

Doctors Listened Carefully:
80%
16%
4%
Always Patients who reported that their doctors "Always" listened carefully to them
Usually Patients who reported that their doctors "Usually" listened carefully to them
Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them

Doctors Explained Things Clearly:
76%
19%
5%
Always Patients who reported that their doctors "Always" explained things in a way they could understand
Usually Patients who reported that their doctors "Usually" explained things in a way they could understand
Sometimes or Never Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand

Communication about Medicines:
65%
20%
15%
Always Patients who reported that staff "Always" explained about medicines before giving it to them
Usually Patients who reported that staff "Usually" explained about medicines before giving it to them
Sometimes or Never Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them

Told What New Medicines Were For:
76%
16%
8%
Always Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
Usually Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.
Sometimes or Never Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for

Told About Possible Side Effects:
52%
24%
24%
Always Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
Usually Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects
Sometimes or Never Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects

Cleanliness of Hospital Environment:
60%
26%
14%
Always Patients who reported that their room and bathroom were "Always" clean
Usually Patients who reported that their room and bathroom were "Usually" clean
Sometimes or Never Patients who reported that their room and bathroom were "Sometimes" or "Never" clean

Quietness of Hospital Environment:
48%
34%
18%
Always Patients who reported that the area around their room was "Always" quiet at night
Usually Patients who reported that the area around their room was "Usually" quiet at night
Sometimes or Never Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night

Discharge Information:
91%
9%
Yes Patients who reported that YES, they were given information about what to do during their recovery at home
No Patients who reported that NO, they were not given information about what to do during their recovery at home

Discussed Help Needed After Discharge:
89%
11%
Yes Patients who reported that YES, they did discuss whether they would need help after discharge
No Patients who reported that NO, they did not discuss whether they would need help after discharge

Written Information About Symptoms to Look Out For:
90%
10%
Yes Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
No Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge

NPI Associated with the Hospital:

Unlike individual providers, hospitals may have several NPI numbers, for example a separate NPI for each unit within the hospital. NPIs marked Confirmed are listed with Richmond VA Medical Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1831247469
MatchPossible same name, address or phone number
Organization NameHUNTER HOLMES MCGUIRE MEDICAL CENTER
Address1201 Broad Rock Blvd, Richmond, VA 23249
TypeChronic Disease Hospital
Phone Number804-675-5448

NPI Number1164671228
MatchPossible same name, address or phone number
Organization NameHUNTER MCGUIRE VA MEDICAL CENTER
Address1201 Broad Rock Blvd, Richmond, VA 23249
TypeGeneral Acute Care Hospital
Phone Number804-675-5000

NPI Number1245699594
MatchPossible same name, address or phone number
Organization NameDEPARTMENT OF VETERAN AFFAIRS
Address1201 Broad Rock Blvd, Richmond, VA 23249
TypeGeneral Acute Care Hospital
Phone Number804-675-5000

NPI Number1588750384
MatchPossible same name, address or phone number
Organization NameMCGUIREVETERAN HOSPITAL
Address1201 Broad Rock Blvd, Richmond, VA 23249
TypeGeneral Acute Care Hospital
Phone Number804-675-5000

NPI Number1619927027
MatchPossible same name, address or phone number
Organization NameRICHMOND VAMC
Address1201 Broad Rock Blvd, Richmond, VA 23249
TypeGeneral Acute Care Hospital
Phone Number828-257-2333

NPI Number1770620726
MatchPossible same name, address or phone number
Organization NameVETERAN ADMINSTRATION HOSPITAL
Address1201 Broad Rock Blvd, Richmond, VA 23249
TypeGeneral Acute Care Hospital
Phone Number804-675-5000

NPI Number1770967234
MatchPossible same name, address or phone number
Organization NameMCGUIRE VETERANS MEDICAL CENTER
Address1201 Broad Rock Blvd, Richmond, VA 23249
TypeGeneral Acute Care Hospital
Phone Number804-675-5000

NPI Number1962571257
MatchPossible same name, address or phone number
Organization NameHUNTER HOLMES MCGUIRE VA MEDICAL CENTER
AddressHunter Holmes Mcguire Va Medical Ctr, 1201 Broad Rock Boulevard, Richmond, VA 23249
TypeGeneral Acute Care Hospital
Phone Number804-675-5000

NPI Number1366494999
MatchPossible same name, address or phone number
Organization NameVETERANS AFFAIRS MEDICAL CENTER
Address1201 Broad Rock Blvd, Richmond, VA 23249
TypeSpecial Hospital
Phone Number804-675-5106

NPI Number1366627192
MatchPossible same name, address or phone number
Organization NameMCGUIRE VETERANS ADMINISTRATION
Address1201 Broad Rock Boulevard, Richmond, VA 23249
TypeMilitary Hospital
Phone Number804-675-5000

NPI Number1457637829
MatchPossible same name, address or phone number
Organization NameDEPT OF VETERANS AFFAIRS
Doing Business AsMcGuire VA Medical Center
Address1201 Broad Rock Blvd, 2l147, Richmond, VA 23249
TypeMilitary Hospital
Phone Number804-675-5000

NPI Number1508998642
MatchPossible same name, address or phone number
Organization NameMCGUIRE VA MEDICAL CENTER
Address1201 Broad Rock Blvd, Richmond, VA 23249
TypeMilitary Hospital
Phone Number804-675-5000

NPI Number1679812275
MatchPossible same name, address or phone number
Organization NameHUNTER HOLMES MCGUIRE VETERAN ADMINISTRATION MEDICAL CENTER
Address1201 Broad Rock Blvd, Social Work Services-#122, Richmond, VA 23249
TypeMilitary Hospital
Phone Number804-675-5000

NPI Number1881032290
MatchPossible same name, address or phone number
Organization NameMCGUIRE VA HOSPITAL
Address1201 Broad Rock Blvd, Richmond, VA 23249
TypeMilitary Hospital
Phone Number804-675-5000

Reviews and Comments

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Medicare Care Compare

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  • compare hospitals before a planned stay or procedure
  • see how patients rated communication with nurses and doctors, cleanliness, quietness and discharge planning


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