| Westwood Post Acute | |
| 1601 Petersen Avenue, San Jose, California 95129 | |
| (408) 253-7502 | |
| Name | Westwood Post Acute |
|---|---|
| Location | 1601 Petersen Avenue, San Jose, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 258 |
| Occupancy Rate | 96.32% |
| Medicare ID (CCN) | 055750 |
| Legal Business Name | Glacier Bay Holdings LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Links Healthcare Group (32 nursing homes) |
| Chain Average Overall Rating | 2.9 out of 5 |
| NPI Number | 1801445481 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Glacier Bay Holdings LLC |
| Doing Business As | Westwood Post Acute |
| Address | 1601 Petersen Ave, San Jose, CA 95129 |
| Phone Number | 858-798-5700 |
| NPI Number | 1689662330 |
| Match | Possible same name, address or phone number |
| Organization Name | Westgate Premier Healthcare Services, Inc. |
| Doing Business As | Amberwood Gardens |
| Address | 1601 Petersen Ave, San Jose, CA 95129 |
| Phone Number | 408-253-7502 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.44 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.78 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.24 | 0.86 |
| Nurse aide hours per resident per day | 2.42 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 4.21 | 3.42 |
| RN hours per resident per day on the weekend | 0.7 | 0.48 |
| Physical therapist hours per resident per day | 0.15 | 0.07 |
| Total nursing staff turnover | 45.8% | 45.8% |
| Registered nurse turnover | 48.9% | 42.9% |
| Number of administrators who have left the nursing home | 1 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 2 |
| Total Amount of Fines in Dollars | $31,936 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 2 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Jun 10, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Past non-compliance (already corrected) |
| May 29, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Past non-compliance (already corrected) |
| May 29, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Past non-compliance (already corrected) |
| May 19, 2026 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. F0553, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by May 1, 2026 |
| May 15, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by May 19, 2026 |
| May 14, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by May 15, 2026 |
| May 8, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by May 11, 2026 |
| Apr 22, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by May 1, 2026 |
| Apr 22, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, isolated | Corrected by May 1, 2026 |
| Apr 21, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by May 12, 2026 |
| Mar 26, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Apr 20, 2026 |
| Aug 19, 2025 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Sep 19, 2025 |
| Aug 19, 2025 | Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor. F0826, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Sep 19, 2025 |
| Jul 9, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Jul 21, 2025 |
| Apr 18, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, widespread | Corrected by May 16, 2025 |
| Apr 18, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by May 16, 2025 |
| Apr 18, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by May 16, 2025 |
| Apr 18, 2025 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623, Resident Rights, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by May 16, 2025 |
| Apr 18, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by May 16, 2025 |
| Apr 18, 2025 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by May 16, 2025 |
| Apr 18, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725, Nursing and Physician Services, Standard inspection | Potential for harm, pattern | Corrected by May 16, 2025 |
| Apr 18, 2025 | Post nurse staffing information every day. F0732, Nursing and Physician Services, Standard inspection | Potential for harm, pattern | Corrected by May 16, 2025 |
| Apr 18, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by May 16, 2025 |
| Apr 18, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by May 16, 2025 |
| Apr 18, 2025 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by May 16, 2025 |
| Apr 18, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by May 16, 2025 |
| Apr 18, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by May 16, 2025 |
| Apr 18, 2025 | Keep residents' personal and medical records private and confidential. F0583, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 16, 2025 |
| Apr 18, 2025 | PASARR screening for Mental disorders or Intellectual Disabilities F0645, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 16, 2025 |
| Apr 18, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 16, 2025 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 6.24 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 1.76 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.11 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 4.27 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.88 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.9 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 6.03 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 7.29 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 100 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 3.89 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 3.73 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 15.87 | 15.38 |
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