| Arrowhead Healthcare Center, LLC | |
| 4343 N Sierra Way, San Bernardino, California 92407 | |
| (909) 886-4731 | |
| Name | Arrowhead Healthcare Center, LLC |
|---|---|
| Location | 4343 N Sierra Way, San Bernardino, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 58 |
| Occupancy Rate | 92.41% |
| Medicare ID (CCN) | 555896 |
| Legal Business Name | Arrowhead Healthcare Center LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Crystal Solorzano (9 nursing homes) |
| Chain Average Overall Rating | 2 out of 5 |
| NPI Number | 1659768406 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Arrowhead Healthcare Center LLC |
| Address | 4343 N Sierra Way, San Bernardino, CA 92407 |
| Phone Number | 909-886-4731 |
| NPI Number | 1447248075 |
| Match | Possible same name, address or phone number |
| Organization Name | Arrowhead Home Convalescent Hospital |
| Address | 4343 N Sierra Way, San Bernardino, CA 92407 |
| Phone Number | 909-887-4731 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.65 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.33 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.3 | 0.86 |
| Nurse aide hours per resident per day | 3.02 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.98 | 3.42 |
| RN hours per resident per day on the weekend | 0.2 | 0.48 |
| Physical therapist hours per resident per day | 0.01 | 0.07 |
| Total nursing staff turnover | 30.6% | 45.8% |
| Registered nurse turnover | 50% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Apr 9, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, widespread | Corrected by May 5, 2026 |
| Apr 9, 2026 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. F0912, Environmental, Standard inspection | Potential for harm, pattern | Corrected by May 5, 2026 |
| Apr 9, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 5, 2026 |
| Apr 9, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 5, 2026 |
| Apr 9, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 5, 2026 |
| Apr 9, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 5, 2026 |
| Apr 9, 2026 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726, Nursing and Physician Services, Standard inspection | Potential for harm, isolated | Corrected by May 5, 2026 |
| Apr 9, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by May 5, 2026 |
| Apr 9, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919, Environmental, Standard inspection | Potential for harm, isolated | Corrected by May 5, 2026 |
| Apr 10, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727, Nursing and Physician Services, Complaint inspection | Potential for harm, widespread | Corrected by May 8, 2025 |
| Dec 19, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, widespread | Corrected by Jan 18, 2025 |
| Dec 19, 2024 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Jan 18, 2025 |
| Dec 19, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Jan 18, 2025 |
| Dec 19, 2024 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925, Environmental, Standard inspection | Potential for harm, pattern | Corrected by Jan 18, 2025 |
| Dec 19, 2024 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jan 18, 2025 |
| Dec 19, 2024 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jan 18, 2025 |
| Dec 19, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jan 18, 2025 |
| Dec 19, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jan 18, 2025 |
| Dec 19, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jan 18, 2025 |
| Dec 19, 2024 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. F0912, Environmental, Standard inspection | Potential for harm, isolated | Corrected by Jan 18, 2025 |
| Dec 19, 2024 | Post nurse staffing information every day. F0732, Nursing and Physician Services, Standard inspection | Minimal harm potential, widespread | Corrected by Jan 18, 2025 |
| Dec 19, 2024 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. F0577, Resident Rights, Standard inspection | Minimal harm potential, pattern | Corrected by Jan 18, 2025 |
| Oct 18, 2023 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582, Resident Rights, Standard inspection | Minimal harm potential, pattern | Corrected by Nov 17, 2023 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 11.04 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 4.43 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 1.89 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 8.29 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.38 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 99.08 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 88 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | Not Available | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 15.18 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 15.31 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | Not Available | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 1.69 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 7.7 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 24.62 | 15.38 |
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