Bancroft Healthcare Center in San Leandro, CA

Bancroft Healthcare Center is a medicare and medicaid certified nursing home in San Leandro, California. It is located in Alameda county at 1475 Bancroft Avenue, San Leandro, California 94577. You can reach out to the office of Bancroft Healthcare Center via phone at (510) 483-1680. This skilled nursing facility has 39 federally certified beds with average occupancy rate of 93.33%. Its legal business name is Bancroft Health Group Inc. and has the following ownership type - For Profit - Corporation.

Bancroft Healthcare Center (Medicare CCN 055107) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1977 (49 years certified) and the last quality survey was conducted in October, 2024.

Contact Information

Bancroft Healthcare Center
1475 Bancroft Avenue, San Leandro, California 94577
(510) 483-1680

Map and Direction



Nursing Home Profile

NameBancroft Healthcare Center
Location1475 Bancroft Avenue, San Leandro, California
Certified ByMedicare and Medicaid
No. of Certified Beds39
Occupancy Rate93.33%
Medicare ID (CCN)055107
Legal Business NameBancroft Health Group Inc.
Ownership TypeFor Profit - Corporation

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Bancroft Healthcare Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1649787268
MatchConfirmed listed in Medicare enrollment records
Organization NameBancroft Health Group, Inc.
Doing Business AsBancroft Healthcare Center
Address1475 Bancroft Ave, San Leandro, CA 94577
Phone Number510-483-1680

NPI Number1467597534
MatchPossible same name, address or phone number
Organization NameBancroft Convalescent Hospital, Inc.
Doing Business AsBancroft Convalescent Hospital
Address1475 Bancroft Ave, San Leandro, CA 94577
Phone Number510-483-1680

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Bancroft Healthcare Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Bancroft Healthcare Center give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Bancroft Healthcare Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.563.86
Registered nurse (RN) hours per resident per day0.140.69
Licensed practical nurse (LPN) hours per resident per day0.90.86
Nurse aide hours per resident per day2.522.32
Total nurse staff hours per resident per day on the weekend3.523.42
RN hours per resident per day on the weekend0.170.48
Physical therapist hours per resident per day0.070.07
Total nursing staff turnover34.5%45.8%
Registered nurse turnoverNot available: the staffing data did not meet CMS's criteria for this measure42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials1
Total Number of Penalties1

Health Inspections:

In its most recent inspection cycle (standard health inspection in October, 2024, plus any complaint inspections), inspectors cited Bancroft Healthcare Center for 9 health deficiencies (national average: 9.3). All 30 citations since 2022 are listed below.

DateDeficiencyHarm LevelStatus
Aug 8, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Actual harm, isolatedCorrected by Sep 16, 2025
Oct 10, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Oct 31, 2024
Oct 10, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Oct 31, 2024
Oct 10, 2024Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Oct 31, 2024
Oct 10, 2024Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Oct 31, 2024
Oct 10, 2024Provide enough food/fluids to maintain a resident's health.
F0692, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Oct 31, 2024
Oct 10, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Oct 31, 2024
Oct 10, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Oct 31, 2024
Oct 10, 2024Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
F0808, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Oct 31, 2024
Oct 10, 2024Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
F0912, Environmental, Standard inspection
Minimal harm potential, patternWaiver has been granted
Nov 16, 2023Give residents a notice of rights, rules, services and charges.
F0572, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Dec 13, 2023
Nov 16, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Dec 13, 2023
Nov 16, 2023Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Dec 13, 2023
Nov 16, 2023Provide enough food/fluids to maintain a resident's health.
F0692, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Dec 13, 2023
Nov 16, 2023Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Dec 13, 2023
Mar 1, 2022Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700, Quality of Life and Care, Standard inspection
Potential for harm, widespreadCorrected by May 18, 2022
Mar 1, 2022Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835, Administration, Standard inspection
Potential for harm, widespreadCorrected by May 18, 2022
Mar 1, 2022Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, patternCorrected by May 18, 2022
Mar 1, 2022Keep residents' personal and medical records private and confidential.
F0583, Resident Rights, Standard inspection
Potential for harm, patternCorrected by May 18, 2022
Mar 1, 2022Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, patternCorrected by May 18, 2022
Mar 1, 2022Ensure medication error rates are not 5 percent or greater.
F0759, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by May 18, 2022
Mar 1, 2022Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by May 18, 2022
Mar 1, 2022Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
F0808, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by May 18, 2022
Mar 1, 2022Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by May 18, 2022
Mar 1, 2022Dispose of garbage and refuse properly.
F0814, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by May 18, 2022
Mar 1, 2022Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by May 18, 2022
Mar 1, 2022Keep all essential equipment working safely.
F0908, Environmental, Standard inspection
Potential for harm, patternCorrected by May 18, 2022
Mar 1, 2022Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by May 18, 2022
Mar 1, 2022Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by May 18, 2022
Mar 1, 2022Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
F0912, Environmental, Standard inspection
Minimal harm potential, patternCorrected by May 18, 2022

Quality of Resident Care:

These quality measures of Bancroft Healthcare Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased24.1813.87
Percentage of long-stay residents who lose too much weight2.565.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection0.791.59
Percentage of long-stay residents who have depressive symptoms012.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury03.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10093.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine10082.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened23.614.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication3.4219.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine9679.75
Percentage of long-stay residents with pressure ulcers0.614.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence6.5219.01
Percentage of long-stay residents who received an antipsychotic medication16.4915.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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