| Cypress Ridge Care Center | |
| 1501 Skyline Drive, Monterey, California 93940 | |
| (831) 373-3716 | |
| Name | Cypress Ridge Care Center |
|---|---|
| Location | 1501 Skyline Drive, Monterey, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 99 |
| Occupancy Rate | 95.56% |
| Medicare ID (CCN) | 056437 |
| Legal Business Name | Marjoram Holdings LLC |
| Ownership Type | For Profit - Corporation |
| Chain | Pacs Group (274 nursing homes) |
| Chain Average Overall Rating | 2.9 out of 5 |
| NPI Number | 1962700195 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Marjoram Holdings, LLC |
| Doing Business As | Cypress Ridge Care Center |
| Address | 1501 Skyline Dr, Monterey, CA 93940 |
| Phone Number | 831-373-3716 |
| NPI Number | 1437158748 |
| Match | Possible same name, address or phone number |
| Organization Name | Monterey Pines Skilled Nursing Facility, Inc. |
| Address | 1501 Skyline Dr, Monterey, CA 93940 |
| Phone Number | 831-373-3716 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.42 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.55 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.22 | 0.86 |
| Nurse aide hours per resident per day | 2.64 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 4.1 | 3.42 |
| RN hours per resident per day on the weekend | 0.57 | 0.48 |
| Physical therapist hours per resident per day | 0.16 | 0.07 |
| Total nursing staff turnover | 45.4% | 45.8% |
| Registered nurse turnover | 73.3% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Apr 24, 2026 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by May 7, 2026 |
| Dec 23, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Jan 9, 2026 |
| Dec 23, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Jan 9, 2026 |
| Dec 16, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, pattern | Corrected by Jan 2, 2026 |
| May 16, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Jun 5, 2025 |
| May 16, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Jun 5, 2025 |
| May 16, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Jun 5, 2025 |
| May 16, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. F0554, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jun 5, 2025 |
| May 16, 2025 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. F0577, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jun 5, 2025 |
| May 16, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jun 5, 2025 |
| May 16, 2025 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jun 5, 2025 |
| May 16, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jun 5, 2025 |
| May 16, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jun 5, 2025 |
| May 16, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jun 5, 2025 |
| May 16, 2025 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jun 5, 2025 |
| Jan 9, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Jan 23, 2025 |
| Dec 10, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Complaint inspection | Potential for harm, pattern | Corrected by Dec 27, 2024 |
| Dec 10, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, pattern | Corrected by Dec 27, 2024 |
| Jul 9, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by Jul 29, 2024 |
| Jun 4, 2024 | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. F0729, Nursing and Physician Services, Complaint inspection | Potential for harm, isolated | Corrected by Jun 27, 2024 |
| May 21, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, pattern | Corrected by Jun 17, 2024 |
| May 21, 2024 | Prepare residents for a safe transfer or discharge from the nursing home. F0624, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Jun 17, 2024 |
| May 2, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, pattern | Corrected by May 24, 2024 |
| May 2, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by May 24, 2024 |
| Jan 25, 2024 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Feb 24, 2024 |
| Jan 25, 2024 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Feb 24, 2024 |
| Jan 25, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Feb 24, 2024 |
| Jan 25, 2024 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Feb 24, 2024 |
| Dec 19, 2023 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698, Quality of Life and Care, Complaint inspection | Potential for harm, pattern | Corrected by Jan 15, 2024 |
| Dec 19, 2023 | Protect each resident from the wrongful use of the resident's belongings or money. F0602, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Jan 15, 2024 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 4.81 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 1.95 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.81 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 61.46 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.45 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 2.69 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 4.35 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 15.42 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 100 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 2.16 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 8.42 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 8.47 | 15.38 |
Carmel Hills Care Center Location: 23795 W. R. Holman Highway, Monterey, California 93940 Phone: (831) 624-1875 |