Westland House in Monterey, CA

Westland House is a medicare and medicaid certified nursing home in Monterey, California. It is located in Monterey county at 100 Barnet Segal Lane, Monterey, California 93940. You can reach out to the office of Westland House via phone at (831) 658-3737. This skilled nursing facility has 28 federally certified beds with average occupancy rate of 91.07%. Its legal business name is Community Hospital of the Monterey Peninsula and has the following ownership type - Non Profit - Corporation.

Westland House (Medicare CCN 555143) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1982 (44 years certified) and the last quality survey was conducted in September, 2025.

Contact Information

Westland House
100 Barnet Segal Lane, Monterey, California 93940
(831) 658-3737

Map and Direction



Nursing Home Profile

NameWestland House
Location100 Barnet Segal Lane, Monterey, California
Certified ByMedicare and Medicaid
No. of Certified Beds28
Occupancy Rate91.07%
Medicare ID (CCN)555143
Legal Business NameCommunity Hospital of the Monterey Peninsula
Ownership TypeNon Profit - Corporation

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Westland House in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1598754491
MatchConfirmed listed in Medicare enrollment records
Organization NameCommunity Hospital of the Monterey Peninsula
Doing Business AsWestland House
Address100 Barnet Segal Ln, Monterey, CA 93940
Phone Number831-658-3737

NPI Number1255327367
MatchPossible same name, address or phone number
Organization NameCommunity Hospital of the Monterey Peninsula - Westland House
Address100 Barnet Segal Ln, Monterey, CA 93940
Phone Number831-658-3737

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Westland House are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Westland House give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Westland House, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day5.173.86
Registered nurse (RN) hours per resident per day1.860.69
Licensed practical nurse (LPN) hours per resident per day0.80.86
Nurse aide hours per resident per day2.512.32
Total nurse staff hours per resident per day on the weekend4.963.42
RN hours per resident per day on the weekend1.620.48
Physical therapist hours per resident per day0.640.07
Total nursing staff turnover44.4%45.8%
Registered nurse turnover56.3%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in September, 2025, plus any complaint inspections), inspectors cited Westland House for 4 health deficiencies (national average: 9.3). All 13 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Sep 5, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Sep 8, 2025
Sep 5, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Sep 8, 2025
Sep 5, 2025Dispose of garbage and refuse properly.
F0814, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Sep 8, 2025
Sep 5, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Sep 19, 2025
May 3, 2024Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700, Quality of Life and Care, Standard inspection
Potential for harm, widespreadCorrected by Jul 1, 2024
May 3, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Jun 5, 2024
May 3, 2024Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Jun 5, 2024
May 3, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jun 5, 2024
May 3, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jun 5, 2024
May 5, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by May 25, 2023
May 5, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by May 25, 2023
May 5, 2023Dispose of garbage and refuse properly.
F0814, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by May 26, 2023
May 5, 2023Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by May 26, 2023

Quality of Resident Care:

These quality measures of Westland House, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increasedNot Available13.87
Percentage of long-stay residents who lose too much weightNot Available5.19
Percentage of long-stay residents with a catheter inserted and left in their bladderNot Available0.82
Percentage of long-stay residents with a urinary tract infectionNot Available1.59
Percentage of long-stay residents who have depressive symptomsNot Available12.8
Percentage of long-stay residents who were physically restrainedNot Available0.13
Percentage of long-stay residents experiencing one or more falls with major injuryNot Available3.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccineNot Available93.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine94.6282.04
Percentage of short-stay residents who newly received an antipsychotic medication1.721.56
Percentage of long-stay residents whose ability to walk independently worsenedNot Available14.07
Percentage of long-stay residents who received an antianxiety or hypnotic medicationNot Available19.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccineNot Available95.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine95.679.75
Percentage of long-stay residents with pressure ulcersNot Available4.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinenceNot Available19.01
Percentage of long-stay residents who received an antipsychotic medicationNot Available15.38

Reviews and Comments


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A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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